Millets - Middlesbrough Opiniones 

331
TrustScore: 5 sobre 5

4,9

48 Linthorpe Road, TS1 1RA Middlesbrough, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

When I entered the store I was immediately pounced on by a lady who shouted at me as I walked in and made me feel as if I I couldn’t come in unless there was something specific I wanted, no just com... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve always liked Millets. The Middlesbrough branch is staffed with friendly and courteous staff and I made a point of purchasing my winter coat there, on purpose, because the staff are always frien... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first visit to Millets in Middlesbrough was very good. Jack was very enthusiastic and the added bonus of someone with practical knowledge meant Jack had lots of great advice on the items I was look... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I popped into the Middlesbrough store today to see if they had any warm hats as it was baltic today. I popped in and saw a lovely beanie that was on sale. I was served by Jonny who was very helpful an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Middlesbrough

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 48 Linthorpe Road, TS1 1RA, Middlesbrough, Reino Unido

  • 01642 061626

4,9

Excelente

TrustScore: 5 sobre 5

331 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(331)

5752 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very positive experience

Sam gave helpful advice without being pushy.

11 de abril de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Went into the shop with no clue of the product I needed🤔

Went into the shop with no clue of the item I needed just instructions from my stroppy teenage son, immediately the staff knew what I was talking about and we're very helpful telling the best way to use the product also if I got another item I got it half price .Wish all shop assistants were as welcoming and as helpful as the staff in the Middleborough store 👌👌

5 de abril de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 4 estrellas sobre 5

Served by Jack

Served by Jack - helpful and friendly but not over familiar - all” good - greeted me and then I browsed - asked questions about sidings for Brasher - he was helpful and then he served me at till and I asked about another product and he explained and offered alternative which I then bought too - all of which I was happy with

27 de marzo de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi Julia,


I am happy to hear that you were able to get the support needed. Thank you for a 4 star rating and I hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team.

Valorada con 5 estrellas sobre 5

Great store

Great store, fantastic collection and good quality stuff .. James in particular was very helpful and always smiling … strongly recommend the place

1 de abril de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Outstanding service, quality and price

Had a long list of things I needed for upcoming trip, Jonny helped me from the moment I entered the shop. He found everything I needed and advised on what was best and gave me some good tips. The items I purchased are great quality and amazing price. Everything after first purchase was half price. So nice being able to go into a shop and have the support rather the headache of trailing the Internet. I will definitely use Millets again

31 de marzo de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant service

Was greeted at door and offered help straight away. Served by Jack who was brilliant. Very friendly and excellent service.

31 de marzo de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, friendly and helpful staff

27 de marzo de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful staff

Jack was super helpful. He was very knowledgable and friendly.

11 de febrero de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great staff and very welcoming upon…

Great staff and very welcoming upon entering the store and very helpful

28 de febrero de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely staff

Lovely staff. Was served by Jack. He found the exact product i was after and made the whole experience very pleasant. Thanks

20 de marzo de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely swift service Jonny was very…

Lovely swift service Jonny was very helpful!

14 de marzo de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Outstanding customer service and…

Outstanding customer service and experience; words do not do it justice!

11 de marzo de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

Popped in for some socks, got what and wanted and more! Jack and James both really friendly and helpful, and saved me money! Top service.

7 de marzo de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Sam was so helpful today and we got…

Sam was so helpful today and we got exactly what we needed. Brilliant customer service. Thanks Sam 👍

4 de marzo de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

welcoming and kind

Upon entering i was met by a group of distinguished gentleman, one had blue hair which was marvellous. Served by Sam, his hair cut wasn’t fully finished. Purchased a first aid kit.
I would recommend 10/10

3 de marzo de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The simple things matter...

The simple things matter...

Popped in for a simple return and received some top advice from Jack about footwear. He was really honest and detailed with his feedback, and acknowledged what my walking activity would be.

The store was tidy, well organised and clean. Me and other customers were well looked after. Well done Jack and the team. See you soon for more purchases.

25 de febrero de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

SUPERB CUSTOMER SERVICE

My husband and I called into the Middlesbrough branch Saturday 18/2/23 to look at rucksacks. Johnny gave sound advice in making an appropriate choice and offered assistance regarding the optimum way to go about fastening/positioning straps for maximum comfort. His helpful friendly approach instilled confidence to make further purchases (including socks, gilet, hats, hand warmers, tops, water reservoirs…to name some) as we felt we were in knowledgeable hands to guide us in making suitable choices for our requirements. In fact, Johnny offered to fit a water reservoir into the rucksack and demonstrated how to go about it for future reference. Johnny’s assistant, Jack, was also really helpful and willing; he checked stock a number of times for colours/sizes not on the stock floor, which necessitated climbing stairs a number of times. The boys also provided water for our little dog, which enhanced our experience no end. Johnny and Jack offered various tips and tricks, including how to fold up a down jacket in the absence of a stuff sack. I am inclined to leave a shop where a hard sell is the ‘Modus Operandi’…this did not apply to either Johnny or Jack, as their enthusiasm and expertise was genuine, resulting in us purchasing more far more items than intended. In conclusion, we enjoyed a great shopping experience…although we spent so much more than intended, we have no regrets as we feel the advice provided helped us make sound choices. 🤞such valuable members of staff are around for a long to come! Thanks from Pepper Pot🐾too…Bernadette and John Blackett

18 de febrero de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Osprey hydraulics water bladder- return

Returned an Osprey hydraulics water bladder that I have had for over a year, started leaking, took it to millets and Jonny sorted an exchange out straight away. Due to not stocking them, he ordered it online and it came the next day to my home address.
Fantastic service!

15 de febrero de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Friendly and helpful staff. Jonny always willing to help. Got exactly what we needed.

31 de enero de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Good service by Jonny

Saw walking sandals online and rang Middlesbrough branch to check if in stock - went in next day and Jonny remembered call and soon had the sandals out from stock room which I bought, fast and friendly service

24 de enero de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

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