Millets - Middlesbrough Opiniones 

331
TrustScore: 5 sobre 5

4,9

48 Linthorpe Road, TS1 1RA Middlesbrough, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

When I entered the store I was immediately pounced on by a lady who shouted at me as I walked in and made me feel as if I I couldn’t come in unless there was something specific I wanted, no just com... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve always liked Millets. The Middlesbrough branch is staffed with friendly and courteous staff and I made a point of purchasing my winter coat there, on purpose, because the staff are always frien... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first visit to Millets in Middlesbrough was very good. Jack was very enthusiastic and the added bonus of someone with practical knowledge meant Jack had lots of great advice on the items I was look... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I popped into the Middlesbrough store today to see if they had any warm hats as it was baltic today. I popped in and saw a lovely beanie that was on sale. I was served by Jonny who was very helpful an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Middlesbrough

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 48 Linthorpe Road, TS1 1RA, Middlesbrough, Reino Unido

  • 01642 061626

4,9

Excelente

TrustScore: 5 sobre 5

331 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(331)

5752 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service!

I popped into the Middlesbrough store today to see if they had any warm hats as it was baltic today. I popped in and saw a lovely beanie that was on sale. I was served by Jonny who was very helpful and friendly. I noticed post sale that I appeared to have been charged more than the display price. I asked Jonny about this and like a flash he confirmed the correct price and refunded me the difference. He made the experience really pleasant and I appreciated it. Thanks Jonny.

16 de enero de 2023
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I’ve always liked Millets

I’ve always liked Millets. The Middlesbrough branch is staffed with friendly and courteous staff and I made a point of purchasing my winter coat there, on purpose, because the staff are always friendly.
I’d seen the same coat in another superstore close by, but the decision came down to the personable staff and so I hope somehow this feedback reaches the team in Middlesbrough.
Well done.

29 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Staff really helpful

Staff really helpful. Goods in correct size were not
In stock but staff offered to order them on line for free delivery. Goods were delivered next day. Brilliant service.

21 de diciembre de 2022
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service from Sam

Great service from Sam. I went in just looking at ideas for a coat and Sam explained lots of the features and benefits of some of the coats, he also showed me what was in the sale so I got some great deals. I came out with a coat, gloves and some socks. Great service and very knowledgeable, I will shop there again for sure.

29 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Middlesbrough shop is a delight to go…

Middlesbrough shop is a delight to go in. So helpful every visit, pleasant and courteous. Served by Johnny today and it was over and above service

12 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great products and excellent service…

Great products and excellent service from the helpful and friendly staff. Would definitely recommend and revisit the store

15 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Really helpful and know everthing about…

Really helpful and know everthing about the products they sell

19 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Got everything I came in for and the…

Got everything I came in for and the lad with the bright blue and red hair was helpful in tracking down the stuff I couldn't find.

Really nice staff who know their products.

18 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very good knowledge of ice grippers for…

Very good knowledge of ice grippers for shoes shown by Jack . Excellent, polite service , thank you .

16 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great Service

The service I received was great, Jack was very helpful, friendly and went above and beyond to help me find what I was looking for.

14 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I was served by a very helpful and…

I was served by a very helpful and polite young man called Joe today.
A credit to your company.
But please make your shop in Middlesbrough warmer as I was cold trying a coat on...so the poor staff must feel it too!

13 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

My first visit to Millets in…

My first visit to Millets in Middlesbrough was very good. Jack was very enthusiastic and the added bonus of someone with practical knowledge meant Jack had lots of great advice on the items I was looking for as well as other items I had queries about but didn't need straight away. I got shown a few different products and there was no pressure in deciding. I will definitely be back.

5 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Welcoming and friendly staff

Welcoming and friendly staff. Served by Jacqueline who was really helpful and also other member of staff with pink and blue hair. Sorry didn't catch his name. Explained offers clearly and helpedme select the perfect Xmas present for my mam. Thank you 😁

7 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Jonny was really helpful and friendly, we got everything we needed, thank you :)

5 de diciembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I visited the store yesterday

I visited the store yesterday and was helped by an assistant called Jack he was so helpful unfortunately they didn’t have the size I needed so he offered to ring another store .I couldn’t fault his customer service .

25 de noviembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great deals and excellent service

Jack was especially helpful advising on shoes and waterproof liquids for washing jackets and trousers. The Black Friday deals were also too good to miss. Not sure if Oder number below but receipt number was 00492-1-80408 if it helps.

19 de noviembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful service from Sam when selecting walking boots.

18 de noviembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Visited the store yesterday

Visited the store yesterday. Nothing was too much trouble for the staff. Served by Joe who was very helpful and a great attitude 👍

15 de noviembre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Easy exchanges

Ordered a jacket online-too small, so returned it to a local store, I was expecting a refund , but I saw the jacket in store in a larger size, I asked if I could exchange and the helpful man said of course and if it still didn’t fit I could take it back for refund. Very easy to do and very helpful and polite staff. I will shop here again.

12 de noviembre de 2022
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

my New go too shop

I was served by Jonny lovely guy been a few times been lovely every time my new go to shop x 😊

28 de octubre de 2022
Opinión espontánea
Logotipo de Millets - Middlesbrough

Respuesta de Millets - Middlesbrough

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

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