Very unhelpful member of staff. Not very friendly . Even though I had my receipt for the refund and had paid by apple pay contactless she insisted on seeing the physical card number !!! I even sho... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Very unhelpful member of staff. Not very friendly . Even though I had my receipt for the refund and had paid by apple pay contactless she insisted on seeing the physical card number !!! I even sho... Ver más
La empresa ha respondido
Darren and Rob were super helpful in choosing the right pair of hiking boots and socks for my upcoming DofE gold. We didn’t feel rushed and had lots of time to try on different shoes. Darren gave us l... Ver más
La empresa ha respondido
I went to Millets a few weeks ago to buy a pair of walking boots for a trip to Scotland and Jonathan was extremely helpful and attentive. Not only did he find the perfect pair of boots for me, but he... Ver más
La empresa ha respondido
Went to buy some waterproof hiking boots and received extremely helpful assistance from Hal who talked me through various options. Really great and extremely happy with the boots I got in the end. A f... Ver más
La empresa ha respondido
Escrito por la empresa
The Maltings Shopping Centre, AL1 3HL, St. Albans, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Friendly, helpful and knowledgeable staff. Very pleased with my purchase. Great value for money.

Respuesta de Millets - St Albans
I called into the Millets store last year I saw a jacket advertised as be waterproof on looking at the jacket for £25.00 I was told it was not very waterproof , but a /£60.00 jacket was a lot more better quality and was better waterproofed , this turned out to be not only a waste of a visit to Millets but also of £60.00 paid this jacket lets in water like a sponge it is totally useless

Respuesta de Millets - St Albans
Jack gave excellent advise, he was very knowledgeable of the products in store and understood what I was trying achieve with cold weather and waterproof clothing.
Great shopping experience, super charming man.

Respuesta de Millets - St Albans
Very knowledgeable staff who went out of their way to make sure we got the kit we needed. Would highly recommend. Particular shout out to Darren who always makes sure you’ve got the right kit for you - regardless of how much it costs. We ended up with the cheapest rucksack because it was the one that fitted my son best. Just brilliant on every score.

Respuesta de Millets - St Albans
A big thank you to Darren for helping us today. He was very helpful and gave us some great advice about camping and our new tent!

Respuesta de Millets - St Albans
Thank you so much to Darren in the St Albans store. My son is doing “Peak Assault” and we had a daunting amount of equipment to procure. Darren was very knowledgeable and helpful. Thank you for all your help.

Respuesta de Millets - St Albans
Darren and Rob were super helpful in choosing the right pair of hiking boots and socks for my upcoming DofE gold. We didn’t feel rushed and had lots of time to try on different shoes. Darren gave us lots of advice and helped me pick the best pair of shoes given my walking style and previous injuries. We left feeling like we’d made an informed purchase. You could tell that the employees were honest, authentic and kind. Thank you for offering to fit my rucksack to my frame as well.

Respuesta de Millets - St Albans
Darren at St Albans was excellent. When I told him I had no dispatch note after day 4 for our tent we had ordered online, he contacted another store himself and secured a second one, promising the refund the original of and when it arrived. Which he did. Summer holiday can now happen without any drama !
Order 360589200

Respuesta de Millets - St Albans

Respuesta de Millets - St Albans
I needed a lightweight hiking bag. Cotswold outdoors had been no help at all so I crossed the road and went to Millets. Darren (a keen hiker) immediately understood the importance of a women having a bag that fitted comfortably rather than putting up with a man-sized bag and spent half an hour adjusting the straps and weight of two bags, watching me walk, checking how they felt. I ended up with a smashing backpack that fits well. I was so impressed I went back for trecking sandals and Sophie was really helpful, ascertaining the terrain I’d be walking on and conditions. Thank you both.

Respuesta de Millets - St Albans
Thank you, Darren! Such a helpful person with expert knowledge of hiking in the mountains. He was able to advise on the equipment needed for the Tour de Mont Blanc and was able to fit my partner's backpack to ensure maximum comfort. He deserves bonus!

Respuesta de Millets - St Albans
Member of staff welcoming, friendly and helpful. He found what I was looking for straight away.

Respuesta de Millets - St Albans
Couldn’t be more helpful. Looking for two backpacks for a festival and they had one in store and got a nearby store to hold one for me. Great value and quality.

Respuesta de Millets - St Albans
Darren was super-helpful with our purchases before a trip to Norway

Respuesta de Millets - St Albans
Darren and Rob were extremely knowledgeable and helpful on Duke of Edinburgh kit. Highly recommended.

Respuesta de Millets - St Albans
Excellent service from Darren and Sophie with helping select my daughter’s DofE equipment. Thank you both!

Respuesta de Millets - St Albans
Great advice from Darren - a keen walker and explorer himself - for my forthcoming hike in Iceland. Recommended.

Respuesta de Millets - St Albans
Darren was incredibly helpful and knowledgable in supporting my daughter to find the perfect walking boots. Fantastic service and now my go to outdoor store. He also knows a thing or two about ultra marathons if you need any advice!

Respuesta de Millets - St Albans
Darren gave great advice on trecking trousers and walking socks for an imminent trip to Costa Rica. Very helpful and successful visit.

Respuesta de Millets - St Albans
I am going on an expedition to Borneo for 2 weeks and required lots of help choosing what I needed and what was best for me. Fortunately Darren was around to help us out and provided us with lots of expert advice which I appreciate so much with our him I would be lost and my expedition will be less fun and more injury prone. Thank you Darren would definitely recommend you to everyone travelling with me!

Respuesta de Millets - St Albans
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.