Very unhelpful member of staff. Not very friendly . Even though I had my receipt for the refund and had paid by apple pay contactless she insisted on seeing the physical card number !!! I even sho... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Very unhelpful member of staff. Not very friendly . Even though I had my receipt for the refund and had paid by apple pay contactless she insisted on seeing the physical card number !!! I even sho... Ver más
La empresa ha respondido
Darren and Rob were super helpful in choosing the right pair of hiking boots and socks for my upcoming DofE gold. We didn’t feel rushed and had lots of time to try on different shoes. Darren gave us l... Ver más
La empresa ha respondido
I went to Millets a few weeks ago to buy a pair of walking boots for a trip to Scotland and Jonathan was extremely helpful and attentive. Not only did he find the perfect pair of boots for me, but he... Ver más
La empresa ha respondido
Went to buy some waterproof hiking boots and received extremely helpful assistance from Hal who talked me through various options. Really great and extremely happy with the boots I got in the end. A f... Ver más
La empresa ha respondido
Escrito por la empresa
The Maltings Shopping Centre, AL1 3HL, St. Albans, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Super helpful, knowledgeable and friendly staff.
Zoe was great in helping me pick out the right waterproof from the range.
Will return!

Respuesta de Millets - St Albans

Respuesta de Millets - St Albans
Ben was extremely helpful and knowledgeable, he must have been back and forth half a dozen times bringing me different walking boots to try. I can highly recommend the Peter Storm boots that I bought.

Respuesta de Millets - St Albans
Friendly, kind staff and a lovely little store, Jodie was very useful with helping us pick out some walking shoes.

Respuesta de Millets - St Albans
Great shopping experience in St Albans today! Zoe was excellent and had great advice for us buying items for DoE. Highly recommended!

Respuesta de Millets - St Albans
Always a very professional and friendly service. Got given in depth advice which helped me finding the right product for what I needed.

Respuesta de Millets - St Albans
Really helpful and polite staff, gave us advice on rucksacks.

Respuesta de Millets - St Albans
very nice guy who was very helpful in me choosing the most appropriate tent. good price, great service and will definitely consider millets for future dofe affairs- massive thanks to Ben :)

Respuesta de Millets - St Albans
Good range of outdoors products and nice staff.

Respuesta de Millets - St Albans
The staff in this shop, St.Albans branch, are really helpful. I needed a tent. I could not apply the code that I had online. I rang the shop. They put tent aside for me and applied 20% discount code when I collected it. Great service from Zoe & Charlotte.

Respuesta de Millets - St Albans
Ben couldn't have been more helpful. I bought a few different products and he was there to answer all my questions. For example I felt I needed a walking pole but have never used one so I asked Ben. I feel confident now that I will use it properly. Also, because I bought some chairs and a small tent, I asked him if there was something that could help me carry them. He recommended a small trolley that is an ideal size for me. I would say that it's definitely best to go in to the shop and talk to someone who can advise you if you want to buy some outdoor equipment but need a bit of help. Much better than online.I got all my bargains and met a very friendly member of staff. Thanks Ben

Respuesta de Millets - St Albans
‘Supervisor’ so unpleasant. Clearly irritated that we closed an open store room door to access merchandise hidden behind it. Very unhelpful regarding applying DofE discount - effectively refused to do so. Refused to give her name - clearly recognising she had been less than friendly or helpful. Won’t be returning. Shame, another assistant really helpful with choosing socks. Cotswold Outdoors over the road superb and no issue with DofE discount.

Respuesta de Millets - St Albans
Dear Sir/Madam,
I would like to share my experience of shopping with my daughter at Millets today.
She has a trip at the end of the month and needed some walking boots and a warm waterproof jacket.
I was greeted by a friendly staff working there: a young lady and a man called Ben.
Both of them had a great product knowledge and expertise and patiently explained all benefits and features of different jackets and shoes of various brands on display. My daughter has tried a few different jackets but she decided to think about them until next week.
We have chosen a few pairs of different boots for my daughter to try on, which the young lady brought from the stock room for her.
After trying them on my daughter picked the one that she liked the most, which Ben has taken to the tills for us.
We had a lovely conversation at the till and left very happy with our purchase!
Both staff were really friendly and very helpful and a great credit to the company they work for.
We had a great experience and will definitely recommend to visit the store!

Respuesta de Millets - St Albans
Ben has been extremely helpful in finding everything for a camping trip!

Respuesta de Millets - St Albans
Visited to buy boots and gear for my son’s first hiking trip. Ben was incredibly knowledgeable, very helpful and friendly.
As a result, I have recommended all the other parents with sons on the trip go there to get their boots fitted, rucksack etc
Amazing service - is now my go to for outdoor gear!

Respuesta de Millets - St Albans
Excellent customer service from Ben who really knew his stuff. Both kitted out with new walking/hiking shoes and very pleased with them

Respuesta de Millets - St Albans
Ben was friendly, attentive & knowledgeable!

Respuesta de Millets - St Albans
Martin was very helpful yesterday. We were shopping for a rucksack and waterproof jacket for my daughter for her D of E hike. Lots of useful advice. Found everything we needed.

Respuesta de Millets - St Albans
I went in to ask advice about the care of a waterproof coat, the gentleman that served me was very knowledgeable, he talked me through the different products and how to use them. Just what I needed

Respuesta de Millets - St Albans
Both Ben & Hal in your St Albans' Maltings' branch gave excellent service and advice. They were interested, knowledgeable, friendly and keen to help - AND they listened to what I was looking for, which is less common these days. Excellent, first-class service.

Respuesta de Millets - St Albans
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.