Millets - Uckfield Opiniones 

749
TrustScore: 5 sobre 5

5,0

136 High Street, TN22 1QR Uckfield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited to buy some new walking boots. Phoenix helped me choose a suitable pair, ensuring correct fit and gave a lot of good advice. Really impressed with the service and would definitely recommend v... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Brought two back packs online, only one delivered, Response from customer service, was disgusting, hung up on my call, still waiting for a reply and a refund or my second bag to be delivered

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simon was very helpful with my preparations to walk the Camino de Santiago. He has a wealth of knowledge around walking boots and lacing configurations! He offered friendly, constructive advice and I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service in Uckfield store Size of shoe in the colour I wanted not in stock but ordered on-line for store delivery & arrived the following day!|

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Uckfield

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 136 High Street, TN22 1QR, Uckfield, Reino Unido

  • 01825 701176

5,0

Excelente

TrustScore: 5 sobre 5

749 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(749)

5729 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

D of E kitting out - amazing

If you’re kitting out a teenager for Duke of Edinburgh you really can’t beat Millets in Uckfield. Super knowledgeable staff - Ben was brilliant in giving us guidance on what was the best (and not necessarily the most expensive) for what we needed.

9 de mayo de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very positive experience

Andy was super helpful helping us find some walking boots for my daughter for her scout hike. He was chatty and friendly towards my daughter and immediately put her at ease as she finds making decisions overwhelming. Overall a very positive experience for us.

8 de mayo de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Outstanding customer service

We went in Millets today for our daughters first DofE expedition equipment. The two members of staff who helped us, Andy & Isaac, could not have been more helpful. They were knowledgeable, kind, and patient. We could not have had better customer service.

9 de mayo de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff (Jonny) at the Uckfield store, found just what I wanted - good value walking boots - convenient local branch.

7 de mayo de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Josh was a great help in finding the…

Josh was a great help in finding the right boot

3 de mayo de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Good range so was able to find ideal…

Good range so was able to find ideal product.

Phoenix was very helpful.

25 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Had to return it for a smaller size

Had to return it for a smaller size, no problem with your service.

16 de abril de 2026
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great advice and help without any…

Great advice and help without any pressure from Pam! Made the visit a pleasure!

20 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful and friendly

Incredibly knowledgeable, helpful and friendly to help me make the right purchase for a DofE trip. Thank you

22 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Poptastic service

Poppy and the team at Uckfield were great. Very helpful and friendly. This store is my "go to" for my outdoor purchases.
Thanks for the great service. See you folks again soon.

17 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Knew what they were talking about

Very good.
Went to try on some trousers and they had my size.
Also asked for advice on cleaning gore text clothing. Sales assistant (Phoenix) was knowledgeable and advised me on what to do for cleaning and how to keep the longevity of the jackets.

17 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely polite Poppy helped me find just…

Lovely polite Poppy helped me find just the right pair of walking boots today, just the ticket, brilliant service.

17 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very knowledgeable and helpful staff

Very knowledgeable and helpful staff, as always. Clean and tidy store. Good selection of clothes and accessories

16 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Phoenix was superb

Phoenix was superb. Extremely knowledgeable and genuinely wanting to help. A real credit to Millets@

3 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great company with well knowledgeable…

Great company with well knowledgeable staff, we where served by an employee named phoenix who gave extremely useful tips and was so lovely.

10 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Tent pole repair!

Popped over to millets uckfield as this was the closest store who could repair our sendero 4 tent pole. Simon and Ben were extremely helpful in fixing the pole so quickly and efficiently! Thanks again!

9 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service!

Very much appreciated all of the help provided by Andy and Phoenix at Uckfield Millets yesterday.
My daughter needed a new rucksack for her DofE course and both staff enabled us to find the right one for her expeditions.
Andy and Phoenix were patient and caring with their guidance, very knowledgeable and made the experience a real treat for my daughter! Thank you.

3 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Knowledgeable and friendly staff

I was short on time and had forgotten my glasses! Pam was absolutely brilliant, I told her what I needed: walking boots, walking trousers, over trousers and pac-a-mac coat and she whisked me around the store like a person shopper. I tried things on and Pam kept handing me different items to try. I was all done and dusted in no time at all. I am very happy customer, ready for the Easter hiking weekend now. Thank you so much.

Another staff member to mention is Simon, who retied my boot laces to accommodate my arch support so that it wasn’t tight on top, a very knowledgeable chap. Delighted with the service in this store. I’ll definitely be back.

2 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

A very good service

A very good service, very informative and very helpful in getting my Son kitted out with his camping gear for his Duke of Edinburgh Award Scheme. Will certainly use again and recommend them to other people too.

1 de abril de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Josh was very helpful

Josh was very helpful, ensuring the fit of my new walking boots was perfect.

28 de marzo de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

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