Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Store is well stocked and staff always go above and beyond to help, whether it's getting the right sizing or recommendations for kit. Wide range of prices in store and good selection of recognisable b... Ver más
La empresa ha respondido
Attended to as soon as I walked in without any pressure or expectation by the staff. Very helpful and easy mannered staff who make using the store easy. I found exactly what I was looking for and prog... Ver más
La empresa ha respondido
Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de ropa deportiva
- Tienda de bolsos y equipaje
- Tienda de artículos de campamento
Sobre Millets - Whitehaven
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Información de contacto
19/20 King Street, CA28 7LA, Whitehaven, Reino Unido
- 01946 760655
4,9
Excelente
576 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We visited this store today looking for boots
We visited this store today looking for a brand of boots the staff bent over backwards to find these for us they were not available after checking with other stores we were shown similar and are very happy with there were four of us all ended up buying the same boots and also coats hats and socks on leaving the store we realised we were missing two bags and the staff went out of there way to find us so we were relieved that we didn’t lose the items cannot express how well the staff looked after us a great experience
21 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Great experience in store today
Great experience in store today, both gents are the till we’re chatty and friendly. No issues with the PDQ machine being down, there’s plenty of cash machines to use so no issue for us. You’ve a great team member there if that’s his first retail job. Well done Millets.
21 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Great staff with a great atmosphere
21 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Excellent custome
Excellent customer from Sean I think his name was. He was extremely helpful, polite and knowledgeable. I highly recommend the shop, the staff and the very well priced goods. 10/10
17 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great service
The person who served me was very helpful and friendly, not at all pushy.
14 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Great Staff and choices of products.
14 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Wow it the word I would use for the…
Wow it the word I would use for the customer service I received at the Whitehaven store today!! Claire who went above and beyond to help went completely out of her way to get the boots I needed for work!
I use this store often for work but didn’t expect this level of service!!
Thank you Claire it’s much appreciated 😊
8 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Helpful
Attentive, knowledgeable and friendly staff. No problem to refund 3 pairs of trousers I’d bought online, while I was able to try on appropriate size and styles in the shop’s changing room. Happy to buy correct size and will return to this shop for future purchases due to the helpful staff.
5 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Quality product and a knowledgable team…
Quality product and a knowledgable team led by Adrian. Thank you
4 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Fabulous shopping experience
Fabulous friendly and knowledgeable staff, great selection of quality goods and prices, overall great shopping experience. Will definitely recommend to others and will shop here again - thank you 🙂
3 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent friendly and helpful staff
27 de septiembre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent service off kind and knowledgeable staff
Excellent service off kind and knowledgeable staff especially Paul. Best Millets in the UK.
27 de septiembre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great staff
Very helpful staff got more helpful advice than I'd bargained for.
27 de septiembre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great service from the staff
Great service from the staff, knowledgable and friendly. Definitely an advantage compared to shopping online.
22 de septiembre de 2023
Opinión espontánea
Excellent service from friendly and…
Excellent service from friendly and knowledgeable staff member. Highly recommend this store
22 de septiembre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service the lad in the store…
Excellent service the lad in the store was realy helpful with advice on buying he’s a credit to the shop
22 de septiembre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very friendly customer service
Very friendly customer service. Great shop for our town.
18 de septiembre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Staff are lovely
Staff are lovely! Very quick and helpful. They are always happy to help no matter how stupid a question!
16 de septiembre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Very helpful
13 de septiembre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Every time I come to this store the…
Every time I come to this store the staff are lovely, very polite and helpful, always a lovely experience
12 de septiembre de 2023
Opinión espontánea
Respuesta de Millets - Whitehaven
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
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