Millets - Whitehaven Opiniones 

576
TrustScore: 5 sobre 5

4,9

19/20 King Street, CA28 7LA Whitehaven, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Store is well stocked and staff always go above and beyond to help, whether it's getting the right sizing or recommendations for kit. Wide range of prices in store and good selection of recognisable b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Attended to as soon as I walked in without any pressure or expectation by the staff. Very helpful and easy mannered staff who make using the store easy. I found exactly what I was looking for and prog... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Whitehaven

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 19/20 King Street, CA28 7LA, Whitehaven, Reino Unido

  • 01946 760655

4,9

Excelente

TrustScore: 5 sobre 5

576 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(576)

5780 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic service from knowledgeable

Fantastic service from knowledgeable, friendly and extremely helpful staff

22 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service and very…

Great customer service and very friendly staff!

21 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

absolutely outstanding customer…

absolutely outstanding customer service, and help , one male who was in the shop was the most help i could ask for a more what a lovely experience when walking into a shop . will be back regularly 👍🏽

17 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly ,Professional service.

14 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Staff very efficient and friendly

Staff very efficient and friendly , good choice and plenty of offers on

11 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Customer service is great

10 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. The staff made an exchange for a new size simple and straight forward and couldn't have been more helpful. Would highly recommend shopping in the store.

8 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant customer service

Fantastic service from two members of staff
Clerk 007

9 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Popped in to get some water proofs for…

Popped in to get some water proofs for my kids. Was greeted with two very friendly gentleman who helped me straight away. Fantastic customer service and were very happy to help me and made me feel like a valued customer

6 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I bought hiking boots for my DofE

I bought hiking boots for my DofE. They were very helpful and knowledgeable.

4 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

welcoming woolly hat experience…

welcoming and very helpful with us trying on the huge collection of warm woolly hats! Thanks

2 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Claire went above and beyond to seek…

Claire went above and beyond to seek out a jacket to replace one I had purchased earlier . Nothing appeared to much trouble for the members of staff who were professional helpful and courteous.

31 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very good service

Very good service, I was unable to purchase the product in the shop, Leanne ordered it on line and it was delivered promptly to my address!

27 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Millets Whitehaven

The lady who served us on the 21st October was absolutely amazing, she couldn’t do enough for us. Helpful, friendly and attentive and that also goes for the two men who finished the transaction off. With such personal attention why would anyone shop online!!

21 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

26 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

A pleasure to shop here 🤩

This is the second year running we have used the Whitehaven store.
We made a trip specially to Whitehaven with the purpose of going to Millets, as they had been so well stocked, knowledgeable and helpful. We weren't disappointed this year. An experienced, cheerful team, who make shopping in their store a pleasure. With their help we found everything we needed, and a fair bit besides 🤩

24 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Millets - Whitehaven - Great Service

Went into Millets, Whitehaven, yesterday, just to browse really, but ended up with a purchase mainly due to the 'chatty man' working there in his apparent first retail job. Have seen other reviews, I assume about this particular individual, who have also praised his knowledge and expertise. I would have just browsed and walked out if not for him tbh but he managed to talk me into a purchase. It was almost akin to Auntie Wainwright off Last of the Summer Wine, except it wasn't pressure selling but helpful and insightful. Almost felt like I had to make the purchase after talking with him. I believe it was the manager there also chipped in with a comment which helped me with the final decision to purchase. Cannot really comment on the product itself as have not yet used it so would not really be a fair review if done so atm, but have been wanting it for a while so am happy with the purchase atm but I was mainly writing for the customer experience which was top notch. In fact, I have my eye on a few other products so will likely be back in again because of the service/knowledge there, even though only a small shop. In fact, if they haven't got it in stock they'll order it for you, like a Berghaus jacket I purchased from there Keswick branch and it almost arrived to the house where I was currently residing before I did. Literally, well within 24 hrs. Which I should probably also write a review on now as had it a while so feel can do so. Really good customer service in both branches.

24 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Awesome

Awesome! The workers are absolutely fabulous; the best at everything they do and they are very friendly and they know lots of things!

24 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

service

5 star rating from in store staff and delivery service

23 de octubre de 2023
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Amazing staff

Great knowledge and advice from the team 👏 Booked a Holiday and needed some last minute Clothing the guys there helped me to pick out what I need for where I was going and choosing some good quality brands averall amazing Experience👍

21 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Whitehaven

Respuesta de Millets - Whitehaven

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

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