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Minster Law Opiniones 

7498
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Minster Law contacted me after my accident and assigned Carmen Tomkinson as my case handler. Carmen was very polite and explained everything clearly from the start. I got regular updates mainly via e... Ver más

Valorada con 5 estrellas sobre 5

Following a painful motorcycle accident I was placed into the hands of Minster law to represent me in my compensation claim. I first had the pleasure of dealing with Cheryl Huckle and later with Sjed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were very grateful for the professionalism, courtesy and caring call helping guide us through my husbands motorbike accident. Zidane was very patient and put us at ease making the whole process m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lisa W rang me at the time arranged. She was friendly and patient while I went through EVERYTHING and she listened and noted all I had to say. She took the time to answer any questions I had and it... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Abogado de lesiones personales
  2. también en la categoría
  3. Estudio de abogados
  4. Servicios legales

Escrito por la empresa

Life can change in an instant when you’re injured in an accident. Minster Law can help you get the legal support you need and the financial compensation you deserve. As specialist personal injury lawyers, we’ve settled more than 124,000 cases and secured over £750m in damages since 2015. We understand that seeking legal support can feel daunting. When you’re going through a complex and difficult time, Minster Law keeps things clear and simple. Our friendly team has 20-plus years’ experience of pursuing successful personal injury claims. Whether you or a loved one have been in a motor vehicle accident, suffered an accident at work or been hurt at a public event, we can help.

How Minster Law can help you

Escrito por la empresa

Serious and catastrophic injury
Minster Law has one of the largest serious injury teams in the UK with specialists in head and spinal injuries as well as injuries resulting in the loss of a limb. We collaborate with some of the top medical experts and rehabilitation providers in the country.
Road traffic accidents
Being involved in a car crash or bike accident can be very distressing. As one of the largest road traffic accident law firms in the UK, we can help you access the medical and financial support you need to recover by pursuing a personal injury claim. Minster Law has a specialist bike team and is proud to look after approximately a quarter of bike clients in the UK.
Accidents at work
From manual handling injuries to faulty equipment or falls, accidents at work can have a long-term impact on your physical and mental health as well as your finances. Our highly experienced team can help you secure the best possible medical treatment and a fair settlement from your employer. We can also assist with unfair dismissal claims if a personal injury accident or claim means you lose your job.
Fatalities
Our specialist fatal accidents team provide compassionate legal advice to help families during an emotionally traumatic time. Making a fatal accident claim can help cover some of the financial burdens that often arise after the sudden death of a loved one. We put your needs first, offering practical support at every stage of the claims process.

What makes Minster Law different

Better outcomes, simpler services

Minster Law is on a mission to make legal services simpler for everyone. We care about our customers and it shows: we were shortlisted as finalists in two categories for the Personal Injury Awards 2025. We are constantly innovating and take pride in doing things differently. We work with some of the country’s top personal injury barristers, giving you the best chance of a favourable settlement. We also collaborate with the Association of Personal Injury Lawyers and Headway, a brain injury association.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(7498)

2638 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Spoke clearly and explained everything…

Spoke clearly and explained everything in a manner that I could understand, no jargon. Very helpful and sympathetic to my case.

10 de septiembre de 2026
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Respuesta de Minster Law

Hi Stevie

Thank you for leaving us a review, we do appreciate it.

It's great to hear you found the team helpful and sympathetic.

Kind Regards

Valorada con 5 estrellas sobre 5

Truly recommended Minster Law

Rachel at Minster Law supported me with professionalism and compassion throughout an emotional personal injury claim. From the outset, she and all her team helped me make a difficult period more manageable.
Their correspondence was straightforward and easy to understand. They kept me informed at every stage and provided sound advice when I needed it most. I am very pleased with the outcome.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de Minster Law

Hi Paul

Thank you for taking the time to leave us a review and for your kind comments for Rachel.

We're really pleased that Rachel and the team were able to support you and offer you advice to help you navigate this difficult time.

Kind Regards

Valorada con 5 estrellas sobre 5

Great company stayed with me from the…

Great company stayed with me from the start after my accidant, kept all correspondence easy and simple to understand . Made the whole process easy to follow and kept me well informed ..Got my a very acceptable compensation top marks from them would highly recommend

10 de septiembre de 2026
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Respuesta de Minster Law

Hi Geoffrey

Thank you for leaving us a review, we do appreciate it.

We are very pleased that you were happy with the service provided.

Kind Regards

Valorada con 5 estrellas sobre 5

I have had an excellent communication…

I have had an excellent communication this morning with Sanaa from Minster Law. She spoke very clearly which was helpful as I have a hearing impairment. She answered all of my questions & didn't hurry me along. I was impressed with her professional conduct. Sanaa is a credit to your company.

10 de septiembre de 2026
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Respuesta de Minster Law

Hi Becky

Thank you for leaving us a review a for your lovely comments for Sanaa.

It's great that she was able to assist you so well and you were happy with the service that she provided.

Kind Regards

Valorada con 1 estrellas sobre 5

Shocking lack of service, case left abandoned twice and data protection breach!

2.5 years since the non fault RTA of my daughter where the 3rd party admitted liability. First claims handler left, her case was abandoned despite many emails and telephone calls before they realised there was no-one overseeing her claim! Next claims handler, been emailing and calling since February, outstanding CTB last session waiting for months and months to be authorised - making the whole process pointless and causing her diagnosed mental health problems to further decline. To be told today that her claims handler is on maternity leave! Hence the lack of communication! Formal complaint raised today and we will not be leaving it there!!
Also a Data protection breach where I have been emailed a break down of costs incurred by Minster Law so far. This is despite my daughter being over 20 years old now her accident happened when she was 17 I had to be the appointed legal person for 2 months until she turned 18. So why on earth am I recieving such letters from them? This is also despite her legal costs being covered through her insurance as she was fully covered for this. Reading these reviews does not give me much hope.

9 de septiembre de 2026
Opinión espontánea
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Respuesta de Minster Law

Hi Carla

Thank you for providing us with your feedback.

We do appreciate it as it helps us to make improvements to the service we provide.

We are sorry to hear of your concerns.

We have passed your comments to the team to look investigate for your daughter.

Kind Regards

Valorada con 5 estrellas sobre 5

Friendly and clear advice

Friendly and clear advice, felt very supported

9 de septiembre de 2026
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Respuesta de Minster Law

Hi Catherine

Thank you for taking the time to leave us a review, we do appreciate it.

We're glad that the team we able to support through this process.

Kind Regards

Valorada con 5 estrellas sobre 5

Minster Law have been very professional…

Minster Law have been very professional and supportive through what has been a very emotional time with my personal injury claim . They have communicated well through every stage and offered good advice at the crucial times .
They have made a stressful time a little more bearable .

8 de septiembre de 2026
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Respuesta de Minster Law

Hi Lorraine

Thank you for taking the time to leave us a review.

We are very happy to hear that you were pleased with the service provided, and the team were able to make this difficult time a little more bearable for you.

Kind Regards

Valorada con 5 estrellas sobre 5

Polite, considerate & professional

Polite, considerate and professional throughout the telephone form filling today, thank you

9 de septiembre de 2026
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Respuesta de Minster Law

Hi Trevor

Thank your leaving us a review and sharing your experience.

We do appreciate it.

Kind Regards

Valorada con 5 estrellas sobre 5

Accident on A5 on 29th August

Accident on A5 on 29th August.
When we were contacted by Alfie he was very helpful and polite. He went through everything through to let us knew what the procedure was and what would happen.

2 de septiembre de 2026
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Respuesta de Minster Law

Hi Paul

Thank you for taking the time to leave us a review, we do appreciate it.

We're very pleased to hear that you were happy with the service Alfie provided.

Kind regards

Valorada con 5 estrellas sobre 5

I spoke with Ella regarding a car crash…

I spoke with Ella regarding a car crash that I was in that left me with constant anxiety she was really understanding and let me answer questions at my own pace. I’m really grateful for her and she explained everything that happens next in great detail

9 de septiembre de 2026
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Respuesta de Minster Law

Hi Rebecca

Thank you for leaving us a review and for your lovely comments for Rebecca.

We're really pleased to hear that she was able to assist you so well during this difficult time.

Kind Regards

Valorada con 5 estrellas sobre 5

Brilliant customer service from Beth…

Brilliant customer service from Beth really helpful and helped me feel better

9 de septiembre de 2026
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Respuesta de Minster Law

Hi Arif

Thank you for your review.

It's great to hear that Beth was able to help you through this process and made you feel better.

Kind Regards

Valorada con 5 estrellas sobre 5

Clear professional and helpful

8 de septiembre de 2026
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Respuesta de Minster Law

Hi Anna, Thank you so much for taking the time to leave the review for us and we're pleased to hear you're happy with the service you received and the help and advice provided. Kind regards

Valorada con 5 estrellas sobre 5

A big thank you to jenny walker and…

A big thank you to jenny walker and minster law for all there help I honestly really appreciate all your hard work many thanks again Tommy 😊

8 de septiembre de 2026
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Respuesta de Minster Law

Hi Tommy, Thank you so much for taking the time to leave the review for us and especially for your lovely comments about Jenny. We'll make sure Jenny has sight of this as we know how much this will mean to her. Thanks again.

Valorada con 5 estrellas sobre 5

The lady who took my phone call was…

The lady who took my phone call was very professional, very polite and knew what she was doing thank you very much

7 de septiembre de 2026
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Respuesta de Minster Law

Hi Steven, Thank you for taking the time to leave the review for us and we're pleased to hear you're happy with the service you experienced. Kind regards

Valorada con 5 estrellas sobre 5

The lady i spoke to was Lisa Warburton…

The lady i spoke to was Lisa Warburton and she was very professional and profound in explaining everything to me. She put me at ease and sympathised with my predicament

7 de septiembre de 2026
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Respuesta de Minster Law

Hi Idris, Thank you so much for taking the time to leave the review for us and especially for your lovely comments about Lisa. We'll make sure Lisa has sight of this as we know how much this will mean to her knowing she made this difficult process as easy as she could for you with her help and understanding. Thanks again.

Valorada con 5 estrellas sobre 5

Good firm

I’ve had a good experience with this firm. They’ve given great advice and are always happy to help explain things one doesn’t understand. Hopefully I won’t require their help again but if the need arises, I know who to go to.

3 de septiembre de 2026
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Respuesta de Minster Law

Hi, Thank you so much for taking the time to leave the review for us and we're pleased to hear you're happy with the service you experienced and the help and advice you received. Take care and we wish you all the very best.

Valorada con 5 estrellas sobre 5

The people who I spoke to were always…

The people who I spoke to were always always good and we always explain everything to me

27 de agosto de 2026
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Respuesta de Minster Law

Hi Stephen, thanks for your review and feedback. We really appreciate you taking the time to get in touch and are sure that the team will be really pleased to read your comments. Kind regards

Valorada con 5 estrellas sobre 5

Very easy procedure

Very easy procedure.
Quite quick

26 de agosto de 2026
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Respuesta de Minster Law

Hi, thanks for sharing your review and feedback with us - we really appreciate it. Kind regards

Valorada con 5 estrellas sobre 5

Great staff

Great staff, helpful and friendly. Took time to listen in order to get all relevant information. very happy with outcome.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Minster Law

Hi Christine, thanks for your review and feedback. We really appreciate you taking the time to get in touch and will make sure that your comments are shared with the team. Kind regards

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