Mitchells Renault Opiniones 

239
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sales staff were knowledgeable, accommodating and nothing was to much trouble. Jonathan Kent provided yet again excellent customer service, exactly why we go back. Picked up my new clio, drove aw... Ver más

Valorada con 5 estrellas sobre 5

A fabulous Renault dealership with great staff. Jonathan Kent in Sales was exemplary. Quite a different experience to some of the other larger dealerships we've dealt with in the past. Our search fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience with the salesman, Craig Emblem, was very good - and much more pleasant’ than previous experiences with other car salesmen! He restored our faith somewhat in the car purchase business... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a car here recently on a tight time frame and was supported by Sam to have the car ready and collected at a time suitable for me. After purchasing, there was a problem with the car that w... Ver más

Información sobre la empresa

  1. Concesionario Renault
  2. Concesionario de automóviles usados
  3. Estación de inspección de automóviles
  4. Servicio de automóvil

Escrito por la empresa

Renault & Dacia main dealer for Lowestoft & Great Yarmouth


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

239 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(239)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent.

I have used Mitchells of Lowestoft for over 10 years and have received excellent help and advice on the Motability cars I have had plus the excellent service on the maintenance of them.

20 de octubre de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

You are most welcome and we look forward to seeing you again soon

Valorada con 5 estrellas sobre 5

This is the 2nd new captur we have…

This is the 2nd new captur we have bought from Mitchell’s and 3rd car in all. Andy Duffield in sales is extremely helpful and not at all pushy and guided us through the process very professionally. We had the first new car 3 years and had no problems and hopefully the same this time and even if we do I have no doubt that it would be sorted quickly. Would definitely recommend Mitchell’s for your new or secondhand car.

21 de septiembre de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Andy will LOVE this review, thank you

Valorada con 5 estrellas sobre 5

Great service

Had a couple problems they sorted it for me thanks

14 de septiembre de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

When we were allowed to inspect the vehicle the part was found not to be faulty. We are hopeful this customer is now pleased with our service and will adjust the rating accordingly

Valorada con 1 estrellas sobre 5

very bad service and extremely…

very bad service and extremely unhelpful. would not recommend

14 de septiembre de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Suspect review, part of a targeted campaign all on the same day, flagged to the Authorities for removal

Valorada con 5 estrellas sobre 5

Thanks to Mitchells Renault & Jonathan Kent!

A fabulous Renault dealership with great staff. Jonathan Kent in Sales was exemplary. Quite a different experience to some of the other larger dealerships we've dealt with in the past. Our search for a new Renault Clio E-Tech Hybrid Launch Edition meant a two hour journey each way just to view the car. Brilliant service, all identified queries sorted out quickly, with bits and pieces resolved afterwards as well. Thanks again to Jonathan Kent and also a special mention to Mark Foster in Parts. I've thrown away the accessory catalogue now, for fear of spending too much money! Recommended.

28 de agosto de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Lovely comments Brett, thanks for taking the time

Valorada con 5 estrellas sobre 5

Great service

Superb service from Mark. Really looked after me and kept me updated. Can't fault them and will definitely use them again.
Mitchells 10/10
Mark 11/10 😀

26 de agosto de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Great score for Mark!

Valorada con 5 estrellas sobre 5

Andrew the service manager is extremely…

Andrew the service manager is extremely helpful understanding sensible reasonsble friendly and sociable. He made sure that he could arrange to sort out an unexpected unusual noise on the steering rack of my driving instructor clio which is still under manufacture warranty in good time before a pupils test. I can't speak anymore highly enough about him. Nothing is too much trouble.

9 de agosto de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

We agree Simon, Andy is a great asset to our company

Valorada con 5 estrellas sobre 5

This is our 4th new car from Mark at…

This is our 4th new car from Mark at Mitchell’s and our daughter bought one of their used cars as well. Always excellent, friendly and honest service from the whole team. Highly recommend.

4 de agosto de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Very kind words, thank you

Valorada con 5 estrellas sobre 5

Incredible service from Mitchell’s Gt…

Incredible service from Mitchell’s Gt Yarmouth. We’d traveled 7 hours to holiday on the Broads but halfway our dashboard lit up like a Xmas tree and handbook advice was drive to the nearest dealer (Motorvogue Kings Lynn who refused to even look at the car). We drove on to Mitchell’s who were just brilliant despite having cars already on the ramps.
Checked us over and ran a quick diagnostic to give us peace of mind for our return journey. Absolutely sympathetic to our plight. Wish we lived nearby so we could use them as our regular dealer. This is exactly what great customer service should be.

24 de julio de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Colette Jordan, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.

Valorada con 5 estrellas sobre 5

I was very appreciative of the help I received choosing and buying my new car

I was very happy with the help I received from Mark in purchasing my new car.
He was helpful, talked me through everything I needed to do and what was going to happen.
He kept me updated on the progress of my car and when I would be getting it.
I am so pleased with my Duster brilliant car.

Thank you Mark and the team at Mitchells Lowestoft

6 de julio de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Steph Allen, thank you for your kind review; we are happy to pass along your comments to the team here! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

Great service

Went in for a mot as always friendly staff and great service.

30 de junio de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Scott Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.

Valorada con 5 estrellas sobre 5

Mitchells Renault / Dacia, Great Yarmouth

I have recently purchased a new Dacia Duster, apart from the vehicle being great and fantastic value for money for a vehicle in it's class, Mitchells did a wonderful job in looking after me throughout the process. Jamie, the salesman knows what he's talking about and is easy to deal with and he's straight talking, no waffle and won't try to baffle you with anything and I found him trustworthy. Mitchells as a garage are very good. They are extremely helpful

28 de junio de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Mark R, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

What can i say from start to finish…

What can i say from start to finish fantastic service all round.
our salesmen Craig was so helpful, not pushy, understood our needs concerning my wifes illness.
keep to his word, keeping us up to date on every thing.
so nothing but praise for him.
love the car all round Renault Capture
Regards Mr Mrs Gooch

25 de junio de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Mark Goochcustomer, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! We hope to be of service to you again in the future.
Best wishes,
Mitchells Renault & Dacia Lowestoft

Valorada con 5 estrellas sobre 5

Excellent service and attention to…

Excellent service and attention to detail on purchase of car.

19 de abril de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Hi Barrie, thank you so much for your positive comments about Mitchells Renault & Dacia Lowestoft! We always strive to provide top quality service to every customer, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!

Valorada con 5 estrellas sobre 5

Buying a car during lockdown!

I have recently bought a used car from Mitchells. I was somewhat nervous about paying for a car that I hadn’t actually seen, but I dealt with Mark who even helped me on his day off, sent me a video of my new car, and has been so very helpful throughout.
I travelled over 3 hours to collect my car, and was greeted by friendly and helpful staff.
My only complaint is that I live too far away to use Mitchells to get my car serviced there!
Thank you to you all for making buying a car during lockdown a pleasurable and stress free experience.

14 de abril de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Sharon, we're happy you found our staff to be so supportive during your experience here at Mitchells Renault & Dacia Lowestoft. Thank you again for the great review!

Valorada con 5 estrellas sobre 5

Excellent service yet again!!

Excellent service yet again at Mitchells. Communication to me is most important, and when somebody says they are going to call, I expect them to! Craig Emblem called and provided updates regularly when he said he would. He’s always polite and goes the ‘extra mile’ When I arrived to collect my car, the things I had requested had been done; I can’t fault them. I would highly recommend Mitchells to family and friends 😁

13 de abril de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Lisa, thanks for your praise and kind comments about our team, especially Craig! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Valorada con 5 estrellas sobre 5

Good experience with Mitchells

This is the first time I have bought a car without seeing or test driving what I was buying. I knew what I wanted and Andy at Mitchell’s was confident he could source exactly to my specifications. Andy was very laid back, easy to deal with, but also knowledgeable, he did not disappoint. He also stuck to his word, rang when he said he would, told me what would happen next and when, good communication, which is very important to me. The new Captur was all he said it would be. Seems like a world away from my 2014 model, the shape looks great, inside is so much better, the dash and the large screen is fab, I love it. Everything was arranged timely, and all went smoothly. I look forward to dealing with Mitchell’s again.

10 de abril de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Miss Julie Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Highly recommended

Bought a Vauxhall vivaro off of Chris’s and couldn’t be happier with it. Excellent salesman and a genuine guy. 100% honest about the van and a very fair price. Definitely recommend

10 de abril de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Josh, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Valorada con 5 estrellas sobre 5

Excellent service again from Mitchell’s

This is the fifth car that Mitchell’s have supplied for me, which sums up how satisfied I am with them. A special thanks to Mark for everything he did in getting me my second Kadjar.

My only disappointment is that because of COVID-19 I was unable to see the rest of the friendly staff.

9 de abril de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Alan Lake, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

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