Mitchells Renault Opiniones 

239
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sales staff were knowledgeable, accommodating and nothing was to much trouble. Jonathan Kent provided yet again excellent customer service, exactly why we go back. Picked up my new clio, drove aw... Ver más

Valorada con 5 estrellas sobre 5

A fabulous Renault dealership with great staff. Jonathan Kent in Sales was exemplary. Quite a different experience to some of the other larger dealerships we've dealt with in the past. Our search fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience with the salesman, Craig Emblem, was very good - and much more pleasant’ than previous experiences with other car salesmen! He restored our faith somewhat in the car purchase business... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a car here recently on a tight time frame and was supported by Sam to have the car ready and collected at a time suitable for me. After purchasing, there was a problem with the car that w... Ver más

Información sobre la empresa

  1. Concesionario Renault
  2. Concesionario de automóviles usados
  3. Estación de inspección de automóviles
  4. Servicio de automóvil

Escrito por la empresa

Renault & Dacia main dealer for Lowestoft & Great Yarmouth


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

239 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(239)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We needed to buy a car and have…

We needed to buy a car and have delivered it to us. Craig at Mitchell’s couldn’t have been more helpful. He guided us through and delivered the car on time and in excellent condition. Excellent service. Thank you

21 de abril de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

Mr Mark Evans, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

Well,where do I start

Well,where do I start, all the staff,and in particular Mark Sherwood made us both feel at home during the purchase of our motor, everything went smoothly, I cannot thank him enough for the way we were treaded,Very pleased all found.

13 de abril de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

Hello Michael, thank you; we appreciate your feedback!

Valorada con 5 estrellas sobre 5

I have just picked up a used Renault…

I have just picked up a used Renault from Mitchells at Great Yarmouth after dealing with Jamie through the whole process - I arranged to view a car and was left to my own devices for as long as I required without any hassle or pressure and after making a decision to purchase the process was explained fully and at again no pressure
As I lived a distance away everything was done electronically with constant e mails and calls from Jamie keeping me updated with the process and arranging a collection on a time to suit me

On collection of the vehicle it was presented perfectly and an explanation offered on how to use all the technology to which I declined as had enough time previously to go through the car fully

I would buy from Mitchells again and certainly recommend Jamie in his expertise and non pushy sales techniques - he made the whole process easy and making me glad of my purchase

1 de abril de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

New Car

Picked up our new car today, 3rd car we have brought from Craig who is brilliant, helpful and knowledgeable and keeps you informed all the while you wait for your car to arrive, treat you like a friend more than a sales person. All the staff at Mitchell’s are friendly and never to much trouble if you have a problem/question which for today is quite unique. Keep up the great work you do.

23 de marzo de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

Vanessa, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

I recently just purchased a new shape…

I recently just purchased a new shape Clio from Craig last weekend, he was very helpful and kept you updated. Any issues or requirements Craig quickly dealt with them which made for a smooth handover. I have used Mitchells Lowestoft for servicing and other issues for years, which made me want to part exchange my old Clio in for a new one. All the staff at Mitchells Renault Lowestoft are very helpful and look after you like your family. Craig was a star for purchasing a car and Trudy is amazing on the servicing side. I highly recommend Mitchells for a new car or servicing. I will continue to use Mitchells in the future.

18 de marzo de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

R L, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

Top garage, local and efficient.

My second car brought through Craig. Top sales man, happy help with my situation. Explained everything I needed to know. Understood person circumstances and could relate. Wasn't in it to sell me any I didn't want. Drove away in my dream car with no hassle at all.
Friendly, helpful staff, clean well presented garage definitely deserves 5*

9 de marzo de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

Hi Lucy Barber, thank you for taking the time to leave a review for us at Mitchells Renault & Dacia Lowestoft. We're happy we could meet your expectations!

Valorada con 5 estrellas sobre 5

Lewis at Mitchell's was absolutely…

Lewis at Mitchell's was absolutely fantastic. Everything and more you could hope for when buying a car. All he can to keep the customer happy.
I have bought my first Megane mk3 in Jan 2022, I got an issue within 3 or 4 days of purchase after I call them about the issue and I was living far away from them like 4Hr drives but they arrange a local garage for me to fix it and would not charge anything on the car. Good customer service and you won't fell cheated.
Couldn’t thank him enough.

27 de enero de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

Ankit Kapruwan, we're so glad that we were able to go above and beyond your expectations!

Valorada con 5 estrellas sobre 5

Recently had my vehicle serviced

Recently had my vehicle serviced, and MOT'd, car collected, and delivered back washed, and hoovered. I was kept informed of progress, and anything my vehicle needed. Couldn't fault the customer service as normal, l have been dealing with Mitchell's now for eight years, and have always had fantastic customer service with my previous, and current vehicle. I will definitely be purchasing my next vehicle from them without question.

27 de febrero de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Valorada con 5 estrellas sobre 5

Most recently taken my car for an…

Most recently taken my car for an annual service. I can't fault them from a warm reception, through to a first class service and finally an excellent discharge when I collected the car.
First class dealership.

6 de febrero de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

Alastair Cook, we are so pleased you enjoyed your visit to Mitchells Renault & Dacia Lowestoft!

Valorada con 5 estrellas sobre 5

Hassle free experience

Just brought a car from Mitchells Lowestoft and have been dealing with Craig one of the sales team once again, from start to finish he has made the expeience hassle free. He is a friendly chap, always on hand if you need any information, honest, upfront and very reliable.
I would highly reccomend Mitchells Lowestoft to anyone due to their service, second to none!! Would also like to say thank you Craig, you are a real assest to the business Mitchells!

28 de febrero de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Valorada con 1 estrellas sobre 5

Bad experience !!

Pre ordered a brand new dacia sandero stepway from Mitchell’s Lowestoft
they wanted a £500 deposit which i left on it,
my job circumstances had changed & therefore could not afford this car at present this time , i phoned & emailed to let them know this hoping in the circumstances they would refund me my deposit, very disappointed with them when they said they will only refund me £250 , i just feel i need to write this review to pre-warn buyers in advance of there practices !

6 de febrero de 2023
Opinión espontánea
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Respuesta de Mitchells Renault

We are very sorry to hear about your job situation Mr Field, you ordered your new vehicle on 1st December and cancelled in February when it had been delivered to us. Most businesses would have kept all your deposit, we charged a £250 admin fee which is 100% refundable against any future purchases within 12 months. I'm sorry you feel let down, but I hope on reflection you will consider reviewing or deleting your review?

Valorada con 5 estrellas sobre 5

Excellent Renault Service

Recently had my Renault van in to Mitchell’s Lowestoft to resolve battery problem. Great service as ever. The service reception staff are always pleasant, helpful and efficient. Highly recommend this garage.

10 de octubre de 2022
Opinión espontánea
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Respuesta de Mitchells Renault

Ken Winberg, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

Top Service & Sales

A most helpful and accommodating service provider, always efficient and on time. I have found all work carried out to be first class, with any snags or extras discussed and agreed before proceeding, so no hidden costs. Welcomed by staff with a warm and friendly smile, I would happily recommend every time.

22 de septiembre de 2022
Opinión espontánea
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Respuesta de Mitchells Renault

Bill Cosham, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

First class dealership.

Excellent garage, great service friendly staff.

26 de septiembre de 2022
Opinión espontánea
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Respuesta de Mitchells Renault

Christopher, thank you so much for the positive review!

Valorada con 5 estrellas sobre 5

10/10, best used car dealership around!

Chris at Mitchells was absolutely fantastic. Everything and more you could hope for when buying a car. A sound guy, selling lovely cars and doing all he can to keep the customer happy. Couldn’t thank him enough. Chris, your a star!

7 de septiembre de 2022
Opinión espontánea
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Respuesta de Mitchells Renault

We agree!

Valorada con 5 estrellas sobre 5

Splendid Service

My Captur was recently serviced by Mitchells who offered a pick up service. So my car was collected from Beccles at the time promised and returned later in the day. I received a full report on the service by telephone during the day and an email the next day to ensure that I was satisfied.

So Mitchells were nothing but attentive to my needs.

7 de septiembre de 2022
Opinión espontánea
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Respuesta de Mitchells Renault

Great comments, thank you

Valorada con 5 estrellas sobre 5

I found them brilliant from booking in…

I found them brilliant from booking in to collecting my car. Friendly and welcoming staff, couldn’t fault Mitchell’s 5*

9 de agosto de 2022
Opinión espontánea
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Respuesta de Mitchells Renault

Kevin Emblem, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

Great customer service.

Car was in for belt change and service. I always find Mitchell’s of Long Road, Lowestoft very helpful with excellent customer service.

25 de julio de 2022
Opinión espontánea
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Respuesta de Mitchells Renault

Peter Bardfield, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

Craig was very helpful from start to…

Craig was very helpful from start to finish . I explain what I want and he know what we need .we end up buying the new car on the same day . Thank Craig

9 de diciembre de 2021
Opinión espontánea
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Respuesta de Mitchells Renault

Great work Craig

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