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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic communication from a professional and client centred company. We had to book our required equipment to be delivered and set up in a holiday home, whilst in another country, and Martin made t... Ver más

Valorada con 5 estrellas sobre 5

Scooter was delivered to hotel without any problems and picked up at a different hotel problem free. Life saving device while traveling in Ireland and Scotland. Lots of cobble stones in these countrie... Ver más

Valorada con 5 estrellas sobre 5

3rd time hiring a bed from this company. Their service allows for my elderly Mom to come & spend time with us. Martin & his team provide an outstanding service, are understanding,kind & always respond... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from Mobility Direct, extremely fast turnaround when we needed a hospital bed urgently. Order placed on the website on a Sunday afternoon and I had a call from them at 8am the next... Ver más

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Tienda de artículos médicos
  3. Servicio de alquiler de scooters
  4. Servicio de alquiler de sillas de ruedas

Escrito por la empresa

We rent and sell a range of medical & mobility products along with providing excellent customer service and after-sales support.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(190)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A necessity for travelling with mobility needs

Martin was incredibly helpful in helping us rent a mobility scooter for our trip to Ireland. Once I watched the video on packing it into the car, it was easy to disassemble and fit neatly into the trunk of our rental car. The scooter allowed my mom to navigate any site we might want to see without having to worry about long walks, uneven ground, and sets of stairs.

6 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trip was possible due to Martin & Mobility Direct

Martin and Mobility Direct made my trip to Ireland possible! I rented a small mobility scooter and I had such a great time, due to the freedom that the device gave me and how easy the rental process was. I have a serious neurological condition so it’s tough for me to walk far, something that an Ireland trip requires. I took a leap of faith and contacted Martin. It was the best decision I ever made!
Martin made the process very easy and he was always quick to respond. He had someone meet me in the arrivals hall at the airport, upon arriving in Ireland, to pick up the scooter. and let me leave it at my last hotel in Dublin.
The scooter worked well. I liked that the battery lasted long and there was a pouch to store the charger if needed. I don’t think I had to charge the battery during the day on my entire trip. I’d charge it overnight. It was a sturdy model, yet it was still very easy to disassemble into 3 pieces, allowing it to fit under my tour bus for the week. I loved that a poncho was provided. It fit over me and the scooter when it drizzled or rained.
The scooter gave me independence. I was able to take off on my own without relying on someone pushing me in a wheelchair. I think it would be possible to navigate Ireland in a wheelchair due to how difficult it would be to push. My main concern, before coming to Ireland, was will the scooter be able to go everywhere I needed to go. I’m happy to say yes I was able to! Obviously, there were some old buildings that didn’t have elevators but I’m thrilled at the amount I was able to see in my scooter.
Thank you Martin and Mobility Direct!!

25 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mobility Direct - Exceptional Service

Loved working with Mobility Direct for my Pride Revo 2.0 scooter purchase! I found them through their YouTube videos (which you need to watch) which were very thorough in how to travel with a motorized scooter on an airplane, assembly and disassembly of the scooter and battery care. I probably wouldn't have followed through with my purchase had I not watched those. Customer Service from the time I contacted them until the time it was delivered was exceptional. Addie, Jelane, Dustin, Terry, Marx, and Annie were the people that helped with my purchase and all were very knowledgeable and nice. If you are on the fence about purchasing a motorized scooter, look no further than this company. You won't be disappointed.

17 de septiembre de 2024
Opinión espontánea
Logotipo de Mobility Direct

Respuesta de Mobility Direct

Hi Carla. I think this review is for a different company with the same or similar name. We are based in Dublin, Ireland. Trustpilot should be able to move it to the correct profile.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. In just a few emails , I could secure a mobility scooter that not only fitted my needs but also was delivered in the way that helped me the most. Kind and efficient customer service. When I'll come back to Ireland, you can count me as a customer!

7 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect service, faultless experience

Traveling to Ireland with my 86 years old mother, who has difficulties walking, became a totally different experience, thanks to the great service and the fantastic product of Mobility Direct.
We booked a scooter, and were given all the needed information in advance, in the friendliest and clearest way. We felt assured, that should any problem occur during the journey (and never did) we will be given any assistance needed.
Delivery to our hotel was prompt, and the explanation clear and patient. My mother worries were instantly dissolved. She used the scooter easily and even had fun with it.
As promised, the scooter is easy to operate, and can be easily dismantled and loaded to a car boot. Traveling with it was the best way for us to explore the countryside of Ireland.
We highly recommend "Mobility Direct". Their friendly and professional service is worth every cent.
Many many thanks!
Ido and Ruth

18 de julio de 2024
Opinión espontánea
Logotipo de Mobility Direct

Respuesta de Mobility Direct

Thank you very much Ido and Ruth for the kind review, really appreciate it. Martin - Mobility Direct

Valorada con 5 estrellas sobre 5

More than exceeded expectations.

More than exceeded expectations.
I recently got back from Universal Studios and my experience with my Revo 2.0 was great! I drove the scooter all around the motel before going to the park. I had to have put about two miles on it just around the motel grounds. After that I took the bus to the park. Once inside the park I rode around all day and night, putting I don’t know how many miles on it. After I got back to the motel I put it on the charger. To my surprise only one in ten lights on the gauge wasn’t lit. The scooter handled very well, the seat was extremely comfortable, and it handled the inclines very well.
I consider myself to be a very frugal shopper and did tons of research on this purchase. I shopped all over the country. I found a better deal elsewhere. To be fair to Mobility direct I won’t say where I found this deal. I told them this, they checked the other companion the internet and they threw in some freebies. I received the scooter in about a week. If I need to replace it in the future I will ertainly purchase it from Mobility Direct.

7 de junio de 2024
Opinión espontánea
Logotipo de Mobility Direct

Respuesta de Mobility Direct

Hi Stephen. I think this review was meant for another company with a similar name. We are based in Dublin, Ireland. I have asked Trustpilot to look into this and hopefully they will be able to move to the correct profile. Martin - Mobility Direct.

Valorada con 5 estrellas sobre 5

Making bucket lists a reality!

Mobility Direct definitely made my vacation possible, we had a friend who used a walker and it would have been impossible for him to keep up! We went on 4 flights and drove through 3 countries, every leg of the journey had its own obstacles, but Martin was there to answer all my questions and even went above and beyond helping find stores in Paris and Zurich that sold similar products as we lost our charger on day 1 🤯! From sending exact specifications for the battery and scooter as every airline and then again every airport is different and wants to know different things, to the quick and easy breakdown video, just a top notch experience start to finish! Oh, and keep in mind you DO NOT need any kind of special vehicle for these things, that almost cost me thousands thinking I needed a ramp or accessible van, these scooters break down in less than a minute once you're used to it and then you just pile them in the boot 😃! Don't let mobility keep you from checking boxes on your bucket list, we went from Dublin to London, Paris, and Zurich by plane, then rented a car and drove through Liechtenstein and Austria into Italy where we visited dozens of cities and towns over 9 days, then back to Ireland for a trip to Galway/cliffs of Moher! If we can do it, so can you, and the guys here at Mobility Direct can help yah do it, give em a call!

7 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

What an excellent service

What an excellent service, ordered night before delivered next morning. Lovely gentleman who delivered and set up the bed . Great correspondence throughout service. And timed collection when finished.

5 de marzo de 2024
Valorada con 5 estrellas sobre 5

I recently ordered an orthopaedic chair…

I recently ordered an orthopaedic chair for my mother who had a hip replacement.
I placed my order online at 10pm on a Thursday night and the chair was delivered 16hrs later. The response times to my order via email were exceptional.
Friday was an unexpected snowy morning with a lot of roads blocked. However Martin and his team braved the traffic and delivered the chair at 2pm.
The driver was very friendly. He brought the chair into the house, positioned it and explained in detail how to use it.
The service I received was 10 out 10.
I would highly recommend Mobility Direct to anyone.
Thank you so much Martin and team.

1 de marzo de 2024
Valorada con 5 estrellas sobre 5

Not just about the scooter!

Apart from a really excellent knee scooter, reliably delivered, Martin showed great consideration when I needed it for longer than originally booked. The scooter itself was perfect for getting around and being able to transport the most taken for granted items! Couldn’t have managed without it. Highly recommending Mobility Direct

15 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mobility Scooter Rental for 1 week while on vacation

We rented a mobility scooter for 1 week during our vacation in Ireland (our group was visiting from the USA). Mobility Direct was very prompt in delivery/collection of the scooter at our hotel. Absolutely great communication. Very easy to work with Mobility Direct. Thank you for enhancing our vacation.

12 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Scooter rental

Martin was so easily accessible. I had many questions since this was our first time traveling abroad and needing this assistance.

The actual scooter was great and the battery lasted so long, not once was it an issue. It was easily foldable and fit on all our travel buses for excursions…

If we ever return to Ireland we would be sure to use this scooter and company again!!

24 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Game Changer

Game Changer.
Using crutches can be very difficult and hard to get used to. They are quite restrictive too.
The knee walker is a game changer. Gave me more mobility in my home and allowed me to make snacks or tea while injured.
Mobility Direct's website was so easy to navigate and use. Delivery was quick too, with demonstration for use given on delivery.
Thoroughly recommend.

3 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mobility Direct- Excellent service

Mobility direct delivered knee rover a day early (ordered on Sunday, delivered first thing Monday morning). I was out when delivery driver dropped off scooter and he brought it up to apartment door for me. They went above and beyond, and very responsive to any questions. Highly recommended their service.

16 de abril de 2023
Valorada con 5 estrellas sobre 5

Can’t recommend them enough

Can’t recommend them enough. Martin easy and efficient to deal with. Great service with a smile from Joe. The best company in your hour of need.
Marion

24 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 Star Service, highly recommend!

The correspondence with Martin in Mobility direct was so seamless and he made a difficult time for us much easier by facilitating drop off and collection of the mobility scooter to times and places that suited us. When I needed to extend the time I had the scooter, I simply emailed Martin and he responded almost immediately, assuring me this was no problem. I had to extend having it more than once! Every time he made it so easy.
Having the scooter made getting around possible as I could not use crutches. I flew around everywhere on it and managed to keep life pretty normal even without being on 2 feet!
I honestly could not recommend Martin and Mobility Direct more highly.

7 de febrero de 2023

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