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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

*Renewal Fraud* Beware of Mobilo's billing practices. I signed up 2 years back and today On oct 16th , I was automatically charged $180 for an annual subscription. I canceled right away and asked for... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Do not use Mobilo, they will charge you without any warning. Even when they previously stated no charge will be made. They will just send you a bill that your account has been charged without any refu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing. Fast, good quality and personalized follow ups by the team throughout our orders. We were not an easy client because we had different batches or orders to make, and some deadlines wer... Ver más

Valorada con 5 estrellas sobre 5

Nathaly was great. She was very patient with me during what I considered to be a complicated set up process. She is certainly a secret to your customer service experience and success. I have hired tho... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios empresariales

Información proporcionada por diversas fuentes externas

For people that want to make a great first impression. Tap your card on a phone and a link opens with your contact details. Just. Like That.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

309 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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3,1

Todas las opiniones

(309)

32 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The app and card look amazing

The app and card look amazing, and shout out for Luis Montesino for absolute top customer care, very resolutive, kind and resourceful. Clearly knows the product!

29 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend - Sean Samson Is the Best

Sean Samson has been one of the best Account Execs I have worked with. I never felt pushed to make a decision and was always greeted with solutions, proactively. A large reason I chose Mobilo for our company cards, was I knew Sean would help even after we became customers.

24 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We love our custom plastic cards!

Our company loves our plastic custom cards already! Sean and the Mobilo support team have been very receptive and helpful as we start our migration to digital cards. When a typo (from our end) was on one the cards, Mobilo Support helped get a replacement card out ASAP! We did have some issues with the metal card, so we opted to switch that user to a plastic card and there haven't been any issues since!

12 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and Professional Service

I had an issue with my first order and after contacting the Mobilo support desk, the response along with the fix was instant. Shortly afterwards, I needed something else from the support team and it was equally resolved in no time and with a great deal of pleasantness. Hard to beat that kind of fast and courteous service.

25 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fixed Card Issue

I had a problem with my order getting my card connected to my account. Michelle from mobilocard was able to handle my problem. She gave me options and was able to fix my problem. She relieved a lot of stress that I had gotten it wrong and would have to start over again.
Great work

27 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just avoid.

Just avoid.

Customer Service is non-existent. Agreed to refund but never made it, simply don't respond to communication.
Basically stole my money.

Would not believe to the positive reviews, it is flagged as misusing trust pilot. Just avoid.

14 de marzo de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

A well-managed hiccup

It took a little back and forth with my original point of contact to get a demo set up, but once I did the ordering process was easy and fast. Unfortunately, out first batch of cards had a printing error, but Sean Samson was extremely helpful in getting new cards printed and overnight-ed to us in time for our event.

So far the QR scan seems to work better than the tap feature, but will update the review after some more experience.

21 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

One of the worst product ever…

One of the worst product I have ever seen in my life ....don't take this product if anybody give free of cost also ....zero customer service support ....no any mail response ....product not working at all after 6 month of purchase and a lot of follow ups ....feels like cheated .... definately will get refund for this...😡

17 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The card, the features, the Mobilo team, all great

The advertising was clear and it offered many great features. The process was easy with lots of support with design and setup. Then I received the card and I was blown away, it is so great. It looks great, all the features are amazing, it is a complete package. I will also note, the customer support is so good. I didn't have any problem just questions but, their response time was so fast and professional. I have this for academic conferences but If I were a business owner, speedy response time would be a big consideration.

7 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow What a Great Idea

Wow, just got a Mobilo Card. How have I not heard about this before? What an amazing idea. I'm terrible for forgetting to hand out business cards and I hate taking them and ending up throwing them away. This is the best solution. I got the little key fob as well so I can have this on my keyring and pass on my contact details with minimum effort. I'm dying to use it. The service from Mobilo was excellent. When I had a query Ernst was back to me very quickly and was most helpful. Thank you so much. Great product. If you don't have one, check them out - it will change your networking

29 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mobilo: Speedy creation and delivery, great customer service, amazing graphic design work and works as described!

I ordered the card on Sunday and received it by Thursday!

The Mobilo team was responsive, and when they found out I needed it ASAP did what they needed to do to get it to me on time.

The card looks great. We uploaded our existing card, the Mobilo design team included a QR code, and it looks exactly the way it looked on the screen when we approved the design.

Works as intended!

13 de marzo de 2023
Opinión espontánea

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