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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

*Renewal Fraud* Beware of Mobilo's billing practices. I signed up 2 years back and today On oct 16th , I was automatically charged $180 for an annual subscription. I canceled right away and asked for... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Do not use Mobilo, they will charge you without any warning. Even when they previously stated no charge will be made. They will just send you a bill that your account has been charged without any refu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing. Fast, good quality and personalized follow ups by the team throughout our orders. We were not an easy client because we had different batches or orders to make, and some deadlines wer... Ver más

Valorada con 5 estrellas sobre 5

Nathaly was great. She was very patient with me during what I considered to be a complicated set up process. She is certainly a secret to your customer service experience and success. I have hired tho... Ver más

La empresa ha respondido

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3,1

Medio

TrustScore: 3 sobre 5

309 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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3,1

Todas las opiniones

(309)

32 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Their design and activation process is way too complicated

PASS! Their process is way too complicated. Confusion during the design process takes weeks to work things out. No immediate response to inquiries (24 hours later). If my boss didn't force me to order this card, I would have passed for sure. He isn't the one dealing with the front-end details and has no idea how complicated the process is. Not worth the gray hair.

25 de octubre de 2023
Opinión espontánea
Logotipo de Mobilo Card

Respuesta de Mobilo Card

We have reached out for more information and do not recognize this buyer. Mobilo ships 90% of all custom-designed cards within 24 hours. And if you're not happy, we will provide a full refund.

Valorada con 5 estrellas sobre 5

Incredible company!

This company has been amazing from start to finish!! They were exponentially diligent in making sure myself and my team had their cards in a serious crunch. They overnighted the cards and the design team was on point. Cloe' was incredible with following up and making sure everything ran smoothly. She is definitely an asset to their team and I would steal her if I could...thank you Mobilo!!
Sincerely,
Chris Chambers
Founder and CEO
CPC DESIGNS LLC

15 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 stars support

I placed the order but the final print has yet to arrive, but the quality of the service is worth 5 stars, I was in close contact with the support team and especially with Camila Gilardo, an exquisite and professional person who was able to give me the support I needed to design everything to the best of my ability

14 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Flexible and amazing

Amazing. Fast, good quality and personalized follow ups by the team throughout our orders.

We were not an easy client because we had different batches or orders to make, and some deadlines were pushed back.

However, the team always found a solution and they even managed to send our cards arriving 1 week before our preferred date.

Kudos to Sean for his constant support.

8 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service and Support

I initially bought the metal card. The design and delivery process when smooth but the card was not performing as I expected (the NFC signal was too poor to make it work efficiently). I gave my feedback to the customer service which promptly switched my card with the wooden one + some other tools (without extra charges). The wooden card now works amazingly, so I would suggest this one over the metal one (although it looks cooler) as they still have to improve the metal card.
Overall, good experience with Mobilo!

30 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Their QR Code and their Branded URLs, not yours.

Their QR Code, their "mobilo" URL links will be displayed, not yours.

Before I purchased 4 Mobilo cards, I contacted them via their Contact Page. This is what I wrote:

"I am interested in the Mobilo card, but unfortunately, your website is a bit sparse on details. It allows me to place my credit card info to purchase a card, but yet fails to elaborate on details for options, particularly when it comes to customization.

I want my business card to be simple, with my logo on it and name. It will have NFC and a QR Code to my linktree on it. That's what I want. Is this possible?

I didn't much like the online order form that was devoid of any personal details from me."

Their response:

"Yes, all of this is possible. You will be able to upload all of your details post check out as well as review a print proof before we begin production of the cards."

BUT NO! I could not upload my own QR Code to their cards. They create one for you. Furthermore, when you scan their QR code, you see modified links, not your own, as their links will always start as "mobilo.link" in the preface of THEIR URLs that get rerouted to your URLs.

Your links are all mobilo links. I was so disappointed, because my goal was to eloquently promote my company, myself, not Mobilo.

So I decided to use POPL instead, which I will happily subscribe to. They too create their own QR Code, but I was able to pretty much un-brand everything with them. People see my social media icons, or my custom website icons, they click on them, and they go directly to those URLs.

30 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great...SO FAR!

So far, service has been great in terms of response time. I have also received my product, in a timely fashion. Presentation is nice and I love the look and feel of the card. Definitely beats a paper card.

1 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Great Experience!

I have just ordered my second Mobilo card. The first was for my business and the second will be for personal use.

Having a digital business card with a customized design makes it stand out. Mobilo has a wonderful product and also excellent customer service. I have recommended them to several other entrepreneurs. I tried another company but Mobilo is far better.

30 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with mobilo has been…

My experience with mobilo has been superb. With just one photo of my QR code my clients and future clients have access to my website and information about my services. I’m more than satisfied with mobilo. And to add to that, very cost effective.

27 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Frictionless Process

We ordered 500 cards as a giveaway for an event. We had a somewhat complex order, with every card featuring a different name and logo. They were a huge hit! We had never done anything like that before and the folks at Mobilo made the process easy and were prompt in answering questions, addressing concerns, and delivering the product.

16 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I got this card and all it loads is my…

I got this card and all it loads is my email. No phone number or anything. Tried to contact their support. No response. Don’t waste your money. I went through quite a few steps to order it just for it not to work and be useless.

1 de junio de 2023
Opinión espontánea

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