Banner for moneyhelper.org.uk (incl. pensionwise.gov.uk)

moneyhelper.org.uk (incl. pensionwise.gov.uk) Opiniones 

319
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I would not give them 1 star but unfortunately I have to. Waste of time. Can't advise! Cut the line if you ask what the point of them is! They are tax payer funded yet offer nothing at all. Except to... Ver más

Valorada con 5 estrellas sobre 5

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fondo de pensiones
  2. Asesor financiero
  3. Planificador financiero
  4. Servicio financiero no bancario
  5. Oficina de pensiones
  6. Proveedor de planes de jubilación

Sobre moneyhelper.org.uk (incl. pensionwise.gov.uk)

Escrito por la empresa

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(319)

229 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

PENSION ADVICE

Great and knowledgeable information regarding my pension pot.
Advisor was very easy to talk to and knew some things I didn't. Really nice man.

5 de febrero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

A very helpful session to talk about my pension arrangements

The representative I met was on time, approachable, quick to understand what I was sharing, and clear in her explanations and her manner.

28 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Spoke to Jordan on WhatsApp after my…

Spoke to Jordan on WhatsApp after my bank said about the service,A service I've never used,really useful and very helpful.

6 de febrero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Excellent Service

Got to speak to a very knowledgeable woman who answered my question. I hate using chat bots so it was great to speak to a person. Really appreciated free access too!

30 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

My Pension Wise was helpful and…

My Pension Wise was helpful and informative. She showed empathy, and was good at checking my understanding and with answering my specific queries.

27 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Really helpful - free - advice. What’s not to like.

Really helpful. Contacted re Tax Relief on a pension payment. Explained clearly what issue was and how to go about resolving it.
When I asked Nest the exact same thing they just shrugged.

29 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Prompt and knowledgeable advice

Prompt and knowledgeable advice. Recommended !

23 de diciembre de 2025
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 3 estrellas sobre 5

Very high level advice

Very high level advice - nothing that I hadn’t already picked up from their web site. A financial advisor is a better bet, particularly for some pension types, e.g., final salary/defined benefit.

27 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review

Valorada con 5 estrellas sobre 5

Well worth the call.

Answers to my questions were given clearly, helpfully and straightforward.

15 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

I was so glad I got in touch with Money…

I was so glad I got in touch with Money Helper. The advisor dealt with my State Pension dilemma with ease, was very professional, and knew exactly what steps to take next, and showed a lot of empathy and consideration on how to deal with it. I believe the advisors help took a lot of pressure off me, and I felt relieved that at least there was someone who I could refer to and resolve my issue promptly with the greatest respect, and try out different solutions until we get a positive result!
So I absolutely recommend 'Money Helper' 100%!

27 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

A really worthwhile conversation …

A really worthwhile conversation that really helped me understand all my pension options. It was tailored to my personal situation and gave me confidence to make decisions about my financial future

21 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

A human answered the phone!

A human answered the phone. There was no background noise. I received support and clear information in a very empathetic way. The information helped me to move forward with my issue. I definitely recommend Money Helper.

12 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 1 estrellas sobre 5

Called for urgent information on my UK…

Called for urgent information on my UK private pension. Appointment to speak to someone in 4 weeks but you can go online. This was a waste of time. Automated messages then you can ask a question and after 20 minutes of no reply I gave up. Had to use a Chat GPT to get some ideas but this is not UK and it’s scary how badly served UK pensioners are. No wonder they are an easy target for scammers. The Government should be ashamed how useless these so called public services are. Wake up UK and look after us old folk :(

21 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Valorada con 5 estrellas sobre 5

Very helpful and understanding advisers…

Very helpful and understanding advisers who are willing to listen and offer guidance to unblock situations that have gone on for too long.

20 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 4 estrellas sobre 5

A need to think.

I think the service is informative. I was aware that I needed to give this area a lot more thought.

16 de diciembre de 2025
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

In one word exceptional

In one word exceptional

15 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 4 estrellas sobre 5

Definitely recommend

Definitely recommend. Really good unbiased advice. However, i gave a 4star because, I have come across advisors who know “their stuff” but not all are good at explaining their knowledge in layman simple terms. Room for improvement.

12 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

I recommend this to everyone

I recommend this to everyone, very clear guidance, jargon explained. I feel alot more confident to better manage my pension funds

12 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Very knowledgeable and helpful Scotsman!

The advice I was given was very well presented by a very knowledgeable and professional specialist who was able to understand my needs with regard to accessing my pension and the advice I was given has made my future pension plans much more realistic and attainable. I’m sorry I’m unable to recall his name but he did Scotland proud, keep up the great work and thank you so very much.

16 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Agent was very proffesional intelligent…

Agent was very proffesional intelligent curtious and listened rather than opinionated very good firm you must try them😁👍

14 de enero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más