Banner for moneyhelper.org.uk (incl. pensionwise.gov.uk)

moneyhelper.org.uk (incl. pensionwise.gov.uk) Opiniones 

312
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff is very patient, take time to gather, process my information and provide professional advises on relevant areas that I asked for and more. A follow-up summary was very useful for further act... Ver más

Valorada con 1 estrellas sobre 5

Spoke to a rude, unhelpful and cold advisor when calling for advice about a complicated pension situation for which I could not find any advice on the Internet. Kept interrupting me whilst I was try... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fondo de pensiones
  2. Asesor financiero
  3. Planificador financiero
  4. Servicio financiero no bancario
  5. Oficina de pensiones
  6. Proveedor de planes de jubilación

Sobre moneyhelper.org.uk (incl. pensionwise.gov.uk)

Escrito por la empresa

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

312 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 96% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(312)

222 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very important advice from Money Helper advisor

The Money helper expert I talked to was crucially knowledgeable about my pension/tax situation and very patiently worked through it with me to give me the correct procedure to follow.

24 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 4 estrellas sobre 5

I can’t really 🤔 have thought for all…

I can’t really 🤔 have thought for all advices and no direction to start with what all the advices are saying about things but instead I had so many advices but I felt in confusion whereas could start to get confused and frustrated with complex issues

18 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 3 estrellas sobre 5

Very helpful agent

Very helpful agent however the hope they would be able to help me find a less expensive travel insurance that covered medical conditions did not transpire. In fact all of their recommendations were more expensive than those I had already found.

19 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry we weren't able to help you in this instance. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Valorada con 5 estrellas sobre 5

Easy to book an appointment

Easy to book an appointment, very professional, the advice given was very helpful. Information was explained , any question or queries were answered. Highly recommend this service

16 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Very helpful and comprehensive bespoke discussion

Very helpful and comprehensive discussion re facts about my private pensions and description of ways of accessing them. Discussion was tailored to my circumstances. Useful summary with relevant links sent after meeting. I highly recommend this free service.

10 de marzo de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Really helpful knowledgeable service

Really helpful knowledgeable service
Highly recommend

5 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

I was highly impressed by the service I…

I was highly impressed by the service I received, and all I needed to know was answered by the customer service person.

10 de marzo de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Nice to get helpful and FREE advice.

Very helpful service if you are not sure about finances and personal pensions or other problems regarding money and its free advice..can't thank moneyhelper enough.

9 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

I was very happy with the service… understanding how pension tax works

I was very happy with the service provided & would definitely use this again, it was easy to ring & speak to your colleague who was very knowledgeable & would repeat if I didn’t understand with patience & kindness, thank you for putting my mind at rest & now can move forward with my forms to fill in.

10 de marzo de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

I was impressed that the adviser took…

I was impressed that the adviser took the time initially to understand my situation before going through all of the options. She was very knowledgeable but also happy to go at my pace, making sure that I understood everything.

11 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Super helpful on understanding getting…

Super helpful on understanding getting my pension

13 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Verry good advice

I have a very good advice

15 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Excellent

Excellent, polite and professional service

10 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Easy to use.. friendly knowledgeable staff

Found the staff friendly and helpful, using the on line calculator easy to follow..very positive experience

6 de marzo de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Moneyhelper was very helpful

The Moneyhelper agent Phil was very patient and explained the complex topic of pensions very well. Lots of further information and signposting along with a summary of the conversation was provided.

11 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

The person I spoke to was very…very helpful

The person I spoke to was very knowledgeable and tailored the information to meet my current situation. A very useful service.

3 de febrero de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

1st experience of moneyhelper

Bart was very knowledgeable and explained everything, which made it easy for us to understand.

6 de marzo de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 4 estrellas sobre 5

Very good experience .

Very good experience .
It was important conversation for me. I think that we should prepare our questions for the interview in advance - it will be much more useful when you talk to a professional adviser.

4 de marzo de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

The hour telephone call

The hour telephone appointment was well presented and the resulting summarised report allowed me to have a full appreciation of the options and tax implications of all options. This enabled me to be well prepared to discuss my options further with my pensions adviser. Pension Wise representative was very patient, professional and kind. Thank you

3 de marzo de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

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