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moneyhelper.org.uk (incl. pensionwise.gov.uk) Opiniones 

319
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I would not give them 1 star but unfortunately I have to. Waste of time. Can't advise! Cut the line if you ask what the point of them is! They are tax payer funded yet offer nothing at all. Except to... Ver más

Valorada con 5 estrellas sobre 5

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fondo de pensiones
  2. Asesor financiero
  3. Planificador financiero
  4. Servicio financiero no bancario
  5. Oficina de pensiones
  6. Proveedor de planes de jubilación

Sobre moneyhelper.org.uk (incl. pensionwise.gov.uk)

Escrito por la empresa

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(319)

229 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent

Excellent, polite and professional service

10 de marzo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Easy to use.. friendly knowledgeable staff

Found the staff friendly and helpful, using the on line calculator easy to follow..very positive experience

6 de marzo de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Moneyhelper was very helpful

The Moneyhelper agent Phil was very patient and explained the complex topic of pensions very well. Lots of further information and signposting along with a summary of the conversation was provided.

11 de marzo de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

The person I spoke to was very…very helpful

The person I spoke to was very knowledgeable and tailored the information to meet my current situation. A very useful service.

3 de febrero de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

1st experience of moneyhelper

Bart was very knowledgeable and explained everything, which made it easy for us to understand.

6 de marzo de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 4 estrellas sobre 5

Very good experience .

Very good experience .
It was important conversation for me. I think that we should prepare our questions for the interview in advance - it will be much more useful when you talk to a professional adviser.

4 de marzo de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

The hour telephone call

The hour telephone appointment was well presented and the resulting summarised report allowed me to have a full appreciation of the options and tax implications of all options. This enabled me to be well prepared to discuss my options further with my pensions adviser. Pension Wise representative was very patient, professional and kind. Thank you

3 de marzo de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Clear explanation of tax and annuities

Clear explanation of tax in relation to withdrawal from pension pot, and choices for annuity and levels of investment, regarding a relatively small amount of funds currently held. Very helpful.

25 de febrero de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

The advisor listened to my specific…

The advisor listened to my specific question, she asked further questions to gain a clearer understanding of my situation. Then she was able to decipher how best to support me, by signposting and giving a clear explanation about the options available to me. Couldn’t have asked for more. Open, honest and professional.

23 de febrero de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 4 estrellas sobre 5

useful information

I think it is extremely useful for people to have a trustworthy organisation to confer with and help with basic questions regarding thier pensions/finances large or small.

27 de febrero de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

So easy to use

So easy to use, informative professional and polite put my mind at ease

4 de marzo de 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

A very comprehensive session

A very comprehensive session giving me information and pointers to now make an informed choice.

26 de febrero de 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. After the call I felt far more confident understanding my pension and options.

24 de febrero de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Amazing amount of help for a free service

Amazing amount of help for a free service, including online calculators to use once you've discussed your pension needs

26 de febrero de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Advisor listened to me and explained…

Advisor listened to me and explained everything to me in easy terms for me to understand.
He was very helpful, helped me to understand how to use my pension pots,but also made it clear that there's no easy answer ,he helped me think about my situation and what I wanted for the future.
Thankyou warren

17 de febrero de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Very clear advice

The adviser that I spoke to was very helpful in answering my questions in a clear & simple manner.

17 de febrero de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 5 estrellas sobre 5

Helpful and informative service from…

Helpful and informative service from start to finish. Was furnished with all I needed to know to make an informed decision on my options. All staff I interacted with were pleasant, professional and knowledgeable.

17 de febrero de 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valorada con 4 estrellas sobre 5

Easy access to a knowledgeable person

Easy to get through to a knowledgeable person who gave clear answers that helped me decide what to do. They were clear on the extent of their knowledge and where their answers left points I still needed to look into.

19 de febrero de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

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