I've been with morethan for a long time. When our dog was poorly last December they were amazing. We've just adopted another rescue dog and signed up with morethan straight away. The gentleman th... Ver más
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Consulta las opiniones de los clientes
Dealing with morethan was very easy and very professional. All my enquiries were answered and dealt with swiftly, and pricing was very competitive. I would highly recommend.
Your application experience is quite straight forward to follow , and if an anti techno person like me can follow it then there is hope for others . Thank you for keeping it simple.
Don't be tempted by the Pet Insurance. Similar issues to others below. Now in to week 7 of this saga and More Than continue delaying the payment by nit picking things that should have been picked up... Ver más
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Información sobre la empresa
Escrito por la empresa
Get a Fast Insurance Quote Online from MORE TH>N. Home & Pet Insurance. We Do More, So You Stress Less – Get a Quote!
Información de contacto
Ty Admiral, David Street, CF10 2EH, Cardiff, Reino Unido
- enquires@morethan.com
- www.morethan.com
3,7
Medio
16 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Helpful staff when I had a query on the…
Helpful staff when I had a query on the application
Quote was very good and cheaper than previous provider with better cover so was a winner for me
1 de abril de 2026
Very straightforward and good value
Very straightforward and good value. Thank you
25 de marzo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de morethan.com
Hello Miss Murphy.
We’re sorry to hear that you found the conversation difficult to understand, that’s certainly not the experience we want for our customers. Thank you for sharing your feedback, as it helps us improve the clarity of our service. - Courtney
Helpful and exactly what I wanted
30 de marzo de 2026
Change of insurance
Looking on the internet and decided to join you and the transfer was very easy to deal with.
20 de marzo de 2026
Price and contact to costumer service…
Price and contact to costumer service was excellent..
11 de marzo de 2026
I went to hadley bowling green Inn for…
I went to hadley bowling green Inn for the weekend and I would recommend it to my friends and I would definitely go back again the food was amazing staff very friendly and helpful place is very clean it's in the countryside and it was very peaceful thank you to all the staff for making my stay very pleasant
27 de marzo de 2026
You made choosing easy
You made choosing the most suitable cover for me easy.
Details were clearly laid out.
I’m very happy with my choice
25 de marzo de 2026
Very competitive price and ticked all…
Very competitive price and ticked all our boxes
17 de marzo de 2026
Just what I wanted
Really easy to set up a new pet insurance policy, and at a very good price too.
12 de marzo de 2026
A good price for a good level of cover
The price was equivalent to what I'd been paying but with a better level of cover and what I'm sure will be a much better veterinary experience than I've had due to the insurance I've had for the last 3 years.
21 de febrero de 2026
Poor communication
Poor communication, slow payments, no portal to log into to see the status of your claim.
Vets have sent clinical history into More Than but they state it’s not received.
Very poor service
20 de marzo de 2026
Respuesta de morethan.com
Hello,
We appreciate you bringing this to our attention. We're sorry to hear about the issues you've experienced with communication, payment delays, and claim status visibility.
We want to look into this further. Please email your policy details to ReviewFeedbackSupport@pet.morethan.com , so we can review what happened. We appreciate you bringing this to our attention.
Alex
The team were able to get me the same…
The team were able to get me the same package as last year with only a very small increase. I wanted to stay with more than for the first vet app that is on this policy. I find it so valuable for the speed to get peace of mind.
19 de marzo de 2026
Excellent customer service from a…
Excellent customer service from a lovely lady called Jess. Jess changed everything for me and helped retain me as a customer.
17 de marzo de 2026
Value for money and politeness
Value for money especially in the climate we in now, communication was sound with a good knowledge of the product with staff very polite
19 de marzo de 2026
Opinión espontánea
Hassle free
It was very easy to understand and the terms of the policy were very good value
11 de marzo de 2026
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