Ian was very helpful and friendly. I was intially stressed, however after speaking to him, I was smiling. I really enjoyed our conversation. Well done on excellent customer service Ian :)
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Ian was very helpful and friendly. I was intially stressed, however after speaking to him, I was smiling. I really enjoyed our conversation. Well done on excellent customer service Ian :)
La empresa ha respondido
Thank you Moriarty Law for helping me in this difficult time. I have been caring for my mother after my father passed for nearly 18 months she passed in February and found myself in financial diffi... Ver más
La empresa ha respondido
Amman who I spoke with this morning was so helpful and understanding. I hadn't checked my phone as I'd been in hospital. He listened and advised me. My card had been stolen a few weeks ago and I actua... Ver más
La empresa ha respondido
I can't thank him enough for the outstanding service he provided. From the very beginning, he was kind, patient, professional, and genuinely listened to my situation. Even though some of the issues I... Ver más
La empresa ha respondido
Cobb House 2-4 Oyster Lane, KT14 7DU, Byfleet, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
⁸After being on hold for 2hrs and 10 mins Arman was Absolutely 💯 fabulous and sorted out a problem I've been trying to solve for nearly a year !
Arman sorted it out in 11 minutes.
Thank you.
10/10

Respuesta de Moriarty Law
I spoke to Chris who was very helpful and understanding
He was clear on my options and went through my situation with empathy and care.

Respuesta de Moriarty Law
Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got my payment plan all set up and sorted..
Kind regards
Miss Sarahjane Donartie

Respuesta de Moriarty Law
When I made the call. I was a little frustrated after trying to communicate with Thames water, who lied on there reports. Spoke to someone called kamren, who put my mind at ease. He reassured that this payment would be shown. The whole experience was calming and straight. Liked his approach.

Respuesta de Moriarty Law
Mario dealt with my query he was very polite professional and helpful thanks.

Respuesta de Moriarty Law
Very helpful and understand of circumstances

Respuesta de Moriarty Law
Very helpful with good understanding and helpful information

Respuesta de Moriarty Law
They were understanding gave good advice and set up plan to affordability

Respuesta de Moriarty Law
Chris was excellent and handled the call brilliantly.

Respuesta de Moriarty Law
I spoke to AZ on the phone earlier, he has amazing phone etiquette and really helped me this morning in dealing with my case. It's hard to build a rapport with people over the phone but I felt his presence was helpful, professional and empathetic, very well mannared guy. Thank you for your service

Respuesta de Moriarty Law

Respuesta de Moriarty Law

Respuesta de Moriarty Law

Respuesta de Moriarty Law

Respuesta de Moriarty Law
Chris is the perfect gentleman. This is how customer service should be done especially when debt repayments can be a high level of anxiety and stress. Great job. Thank you from my heart.

Respuesta de Moriarty Law
Robert was fantastic. He was professional, friendly and personable. Explained the process clearly and made me feel at ease. He is a credit and asset to your company. Customer service was 10/10

Respuesta de Moriarty Law
Abdul Very helpful and understanding of my situation

Respuesta de Moriarty Law
Spoke to Abdul, very professional and polite, went through the whole process patiently.

Respuesta de Moriarty Law
Chris was professional and informative and dealt with my query efficiently

Respuesta de Moriarty Law
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.