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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have had used MOTEST for sometime now and each time they have been just amazing. Quick, customer focused, clean and tidy and pretty much all round fab! The last job we had done was causing them... Ver más

Valorada con 1 estrellas sobre 5

Mot test tonbridge. A very very poor experience had new shock fitted. Alightment was way out never put casing back broke clips unquilfied people working on car paid in full never again will... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This place is so inconsistent now its unbelievable. I don't think you get a fair and balanced test, it depends what mood the children working there are in to how your test goes. Avoid if I were you, i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can't recommend MOTest Swindon highly enough. Conan, Alli and Kaylene front the house and provide a very warm and genuine welcome at all times. Conan's mechanical knowledge is unrivaled and I will n... Ver más

Información sobre la empresa

  1. Estación de inspección de automóviles
  2. también en la categoría
  3. Mantenimiento y reparación de automóviles
  4. Servicio eléctrico para autos
  5. Tienda de neumáticos
  6. Tienda de reparación de automóviles

Escrito por la empresa

Long established as one of the South East’s major MOT testing groups. We are a family owned and run company. Although our name implies MOT testing, we offer much more. Our skills and equipment allow us to offer a wide range of services from fleet maintenance to major repairs or servicing - all at highly competitive pricing. Our philosophy is only to do the agreed work and seek customer approval before any additional work is undertaken. What we seek above all else, is to offer our customers a superior quality of service. We aim to get the vehicle fixed quicker than a main dealer and will always go that extra mile for the customer. We are members of the RMI, Motor Codes, Trust my Garage, and apart from our youngsters going through training, we only employ fully qualified technicians, many with ATA diagnostic certification.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

146 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(146)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Patient and persevering 😁

We have had used MOTEST for sometime now and each time they have been just amazing.
Quick, customer focused, clean and tidy and pretty much all round fab!
The last job we had done was causing them a bit of bother however no matter how many times I took the car back or called they stayed patient (even though I know it was puzzling them) they persevered throughout until the fault was fixed. A* service 👍

5 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Yet again MOtest have provided great…

Yet again MOtest have provided great service. My car was making a horrible noise from the front end. I called in as I was worried it may not be I good idea to keep driving. They quickly agreed to look at it and found a stone in the brakes which they removed and didn't charge me. Fantastic service.

14 de octubre de 2026
Opinión espontánea
Logotipo de Motest

Respuesta de Motest

Thank you for this fantastic review and 5 star rating! We certainly appreciate it!

Valorada con 1 estrellas sobre 5

Watch out for their tyre con. Check the bill. Won't be returning.

Reading branch. Took my Seat in for a major service and MOT.

The dreaded mid-morning call. I needed new front tyres because they were both worn and had 'wires sticking out'.

Total BS. I know my car and had 4 Continentals on which were fine, but I couldn't get there to check them, so had to agree to this, if I wanted an MOT.

On collection, I asked to see my old tyres. They produced one Continental (mine, hardly worn, no wires), and one badly worn Michelin (not mine! Wires sticking out). Did they think I wouldn't notice that it was not my tyre?! I asked for my Continental, they said, this was the only tyre they had 'back there'.

This appears to be their 'worn tyre with wires sticking out' grift, that they use to con people into buying new tyres.

We've always relied on MOTest for a quick MOT and their reputation was good. That's why we thought we'd throw them a bone and use them for a service.

They used this to bill the living hell out of us for stuff that didn't need repairs.

To add insult, as I was begrudgingly paying, I noticed an extra MOT fee charged.

I asked why, they said, 'oh sorry, that shouldn't be there' and reduced the bill. So their 'mistake' is to bill an extra £54 if you're not watching closely.

Something has changed at MOTest, they are no longer honest and I won't be returning ever.

22 de septiembre de 2026
Opinión espontánea
Logotipo de Motest

Respuesta de Motest

Hi there,

Thank you for taking some time to leave some feedback .

We conduct tens of thousands of MOT's each year. Every test we complete is carried out with the upmost integrity and do not use the MOT scheme as an upselling, or sales tactic. We certainly do not fail any testable item without cause. We categorically do not 'con' people in to replacing perfectly serviceable items.

However, we remain customer centric with our complaint resolution procedure and would like to investigate this further.

Please, if available can you send any evidence you may have to prove that all of the tyres on your car were Continental branded. Please send this to willmartin@motest.co.uk.

The £54 was purely an admin error. We accidently added another MOT onto your invoice, rather than a free of charge retest, which was addressed and dealt with immediately. It was a mistake, rather than a deliberate or malicious attempt to charge you any more money, than what was already owed.

We always aim to go above and beyond to deliver a fantastic level of service, and in this particular case managing to locate you a replacement locking wheel nut key.

We are sorry that you have left feeling dissatisfied and look forward to receiving the additional information from you to investigate this matter further.

Thanks,
Motest

Valorada con 1 estrellas sobre 5

This place is so inconsistent now its…

This place is so inconsistent now its unbelievable. I don't think you get a fair and balanced test, it depends what mood the children working there are in to how your test goes. Avoid if I were you, its a shame ive been a customer since the place opened but not any more.

1 de septiembre de 2026
Opinión espontánea
Logotipo de Motest

Respuesta de Motest

Thank you for taking the time to leave a review. we take all feedback seriously.

In order for this complaint to be investigated please could you email willmartin@motest.co.uk with your registration and the branch you visited.

Many thanks,
Motest

Valorada con 1 estrellas sobre 5

My wife took her Honda Jazz to a booked…

My wife took her Honda Jazz to a booked appointment on Wednesday at Motest for them to check the air con and refill it. Car dropped off at 8.30am. We returned at 5pm having heard nothing to find the car in the same place. The chap behind the counter first told me it was an electrical problem, I explained that I knew what was wrong with it but couldn't do it myself as it's illegal to dump refrigerant into the atmosphere, but that it needed a new pressure relief valve and a refill of gas (a known Jazz problem). He then told me it might be the air con pump itself and would be £800. I again explained what actually needed doing and it was agreed the car would be looked at the next day so it was left with them. Having heard nothing my wife has returned this evening to find it in the same place untouched as they were busy. No apologies, no phone call to say so. We took the car away.

3 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly

Friendly, fast, no fuss, and they fitted me in on the day I rang. Excellent service at Motest Tonbridge.

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

MOTEST Worthing

MOTEST Worthing - very efficient and friendly. MOT and service my car. Keep us well informed and as transparent about costs as mechanical issues allow.
The office is helpful and do everything to accommodate our needs.
Highly recommend MOTEST Worthing.

26 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Five star service.

I needed a mot done at short notice so booked into the Lewes garage and a few hours later I had been, passed and on my way home.
They were very prompt, friendly had free WiFi for me to use while I waited in their nice cool waiting area. Would highly recommend ⭐️⭐️⭐️⭐️⭐️.

23 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I took my car to Motest after having a…

I took my car to Motest after having a service with Toyota, who advised me my car was in a terrible way and needed immediate attention. After being quoted an astronomical amount by Toyota to carry out the repairs I booked it in at Motest Hemel Hempstead, from start to finish they we’re professional, kept me updated about the repairs, and advised me the car did not need the immediate repairs as stated by Toyota. My car will now be going to Motest for all future services.

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional service

(Under my husband's name for some reason??)
I can not thank Motest Swindon enough! From the fabulous lady at reception to the talented machanic team. I made an erratic girlie call to them as my brakes were failing. They offered same day or next day drop off, sorted the car and had it back to me the same day. They didn't have to do this for me but they did. They go above and beyond for the customers, for which I am thankful. I am a customer for life now, and I spread the good word also. Many thanks to all!

3 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Feel Conned

Booked a fixed price major service & MOT for a Vauxhall Grandland X and was quoted £375. To obtain this quote I entered my reg and the website correctly identified my car. They telephoned during the service to inform me that the car needed some extra work doing and I agreed to a spark plug and anti freeze change. The final bill then somehow leap up to £699.37 equating to £324.37 for the spark plugs and anti freeze. On receiving the bill I queried how the total had leapt up so much. I was told that my car needed specialist oil for which they charged an additional £80.00 even though this was advertised as a fixed price service and there was no mention of this being a likely additional charge on their website. They also charged £25 for the MOT which was advertised as £20. In fact the whole bill was impossible to relate to the original quote as there was 12 lines of itemised items on it. Just feel like I have been conned by this company who I used to use for many years.

6 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Epsom

Epsom - Had service and mot and they fixed a engine fault light problem, was able to fit in with sort notice, excellent value, friendly service, will be using them again.

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Motest are brilliant

Motest are reliable, honest, helpful! Very trustworthy. Tom the manager is really knowledgeable. They fixed my car quickly at the last minute. They're also great with mots!!! 100% recommend this garage for repairs, servicing and M.O Ts

14 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just out to get as much money as possible from you!

My car went in for an MOT on a Saturday afternoon, which failed on the CV boots. Called back Monday and asked for a quite which came back as almost £500. My local garage who i had been using for years charged me £100. I took it back to motest for a retest, which it passed with no minors or advisories. Two days later I took it back to the same motest branch for a major service. Within half an hour I had received a call saying that both my back brakes were completely worn so would need two new pads and discs. The service and brakes came to almost £700. When questioned why this didnt come up on the MOT I was told simply they can't see them so dont test them. This I know to be untrue. When collecting the car I also noticed that there were oil marks all over it. No other garage i have ever been to has handed my car back in this state. So as I was alone and female, they assume I will just pay up and think its fine. Will not be going back there again.

5 de septiembre de 2025
Opinión espontánea
Logotipo de Motest

Respuesta de Motest

Dear Joanne,

We are very sorry to learn of this.

Please could you send some more information to willmartin@motest.co.uk

We are keen to learn which branch you visited, so we can investigate this further.

Many thanks,
Motest

Valorada con 1 estrellas sobre 5

rude people

rude people unexperinced
Mechanic when he was opening bonnet had pulled handle so badly than he couldnt close the bonnet
and put failed MOT because bonnet cant be closed
but I did after one second hahaha
check camera
better for you un profesional and repair tractors dont touch Jaguar hahahahahahahaha
your motto cheating people
one of this really unprofessional staff
floor the gas pedal on a cold engine
since last MOT Ive made 62 miles during year last MOT passed without any problem
what happened o maybe micky mouse or gremlins did it they are trying to cheat ordinary people which dont have knowledge about machanic
people dont go there
they want to make money because they are thinking you are stupid
now in your answer you are pretending to be trustworthy hahahahaha
You mention in your review that your car has covered very few miles in the last year and in some cases, lack of use can sometimes contribute towards issues. In this case parking brake efficiency and bonnet security.

On the rare occasion these faults arise, we make every effort to assist you in trying to remedy the problem. No you didint big lie hahahaha

Although the last MOT (carried out elsewhere) showed no advisories, corrosion has been mentioned in all previous MOT's since 2020, which questions the validity of the last MOT carried out on 16th August 2024 at 156417 miles.
Lanoguard has been applied want to explain because you dont understand
underbody protection
hahahaha

We carry out tens of thousands of MOT's every year and we operate with complete transparency.
hahaha thats mean thousend of cheating people hahaha
We offered to put your car back on the ramp to run through the advisories, but you declined.
!!!!!!!!!
thats another lie !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i dont want to swear your staff is covering their ass
you did not offered anything just want money money
Even when you had yourself problems trying to secure the bonnet,
another lie I close the bonnet easilly
youve got camera outside just see
I should call police
youve cheating people
i close the bonnet easily just check camera

we offered further assistance and help but this was forcefully rebuffed.
hahahah you offered nothing big another lie
We are trustworthy, professional, courteous and dearly value our customer base and their vehicles.

We understand your frustration
you are not nowbody asked maybe we can help or someting !!!!!!!!!!!!
and thank you for your feedback,
welcome its warning for ordinary people who you can cheat because they dont know nothing about cars
but your comments are not only unjust, but also untrue.
I should call police about this criminal behaviour
to stop cheat people

30 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Camberley

Camberley - Always looking to make money out of people. Spent a fortune with them for many years and when you need a simple bit of flexibility over an issue they use it as an opportunity to be unhelpful and strap you up for another cost. Wont use ever again.

26 de julio de 2025
Opinión espontánea
Logotipo de Motest

Respuesta de Motest

Hi there,
Thank you for taking the time to leave feedback.
We believe this relates to an MOT retest and part worn tyres fitted. Part worn tyres are generally fine from the MOT perspective providing they meet all of the testing criteria. However, on this occasion you had some part worn tyres fitted and one of them had a cut to cord, which failed the MOT retest. We completely understand your frustration, but ultimately the safety of your vehicle is our priority. We operate with complete transparency and do not look to strap any of our customers up.
If this is not correct or you would like make any additional comments please email willmartin@motest.co.uk.
Thank you

Valorada con 5 estrellas sobre 5

Keiran at your Eastleigh branch really…

Keiran at your Eastleigh branch really helped me out when I bought my car in.I feel like he went above and beyond to help me and would definitely come back and recommend him to family and friends!

26 de junio de 2025
Opinión espontánea
Logotipo de Motest

Respuesta de Motest

Thank you for this wonderful review! It is certainly appreciated.

Valorada con 5 estrellas sobre 5

Excellent garage - mechanics - van/car service etc.

very good service from this excellent company, high quality, friendly, and very helpful. Always inform you and keep you updated. Thank you for all help with our sons van when he away, top class service....highly recommend.

18 de junio de 2025
Opinión espontánea
Logotipo de Motest

Respuesta de Motest

Thank you for taking the time to leave feedback. Great to hear!

Valorada con 5 estrellas sobre 5

I want to let people know that I was…

I want to let people know that I was very impressed with MOTEST at Farnham.
Very helpful people with a special shout out to Mark and Keith.
Great job and a reasonable price.
Thank you both.
Viv Legge

30 de mayo de 2025
Opinión espontánea
Logotipo de Motest

Respuesta de Motest

Thank you for taking the time to leave feedback, it is certainly appreciated. The team will be delighted.

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