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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A real fantastic experience dealing with this company. I had a new Quickie Life R and during the ordering phase a mistake was made on the order and the wrong brakes were fitted to my wheelchair.... Ver más

Valorada con 5 estrellas sobre 5

Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... Ver más

Valorada con 5 estrellas sobre 5

Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... Ver más

Valorada con 5 estrellas sobre 5

The charity funded wheelchair for my daughter and custom made it for he it has completely transformed her daily life. She is now able to be more independent again, which has made her so happy. The whe... Ver más

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Proveedor de equipos para discapacitados
  3. Proveedor de equipamiento médico
  4. Servicio de reparación de sillas de ruedas
  5. Tienda de sillas de ruedas

Escrito por la empresa

Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

247 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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4,8

Todas las opiniones

(247)

38 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My New Freedom.

I think between you and Mobility Trust you have done a fantastic thing in raising the money and supplying the scooter. It's tested my patience in waiting for it but I am so happy to have it now. Thank you to everyone.

10 de septiembre de 2023
Logotipo de Motus Medical

Respuesta de Motus Medical

Thanks for your review. I hope you enjoy your new found freedom.

Valorada con 1 estrellas sobre 5

Still not completed last Monday job

Still not completed last Monday job, not satisfaction, see attached pictures footplates obstruct front wheel.

4 de septiembre de 2023
Opinión espontánea
Logotipo de Motus Medical

Respuesta de Motus Medical

Good Afternoon Kerry, Thanks for your review. I've looked into the notes and you're booked for a revisit this week. Please accept my apologies for the delay in final repair but manufacturers providing incorrect parts is out of our hands.

Valorada con 5 estrellas sobre 5

Fabulous customer service

Fabulous customer service, liaising with us and a company for power add on that they do not usually deal with. There was an issue with the product on delivery which they sorted for us with ease. Handover was good. Product is great. Thanks!

7 de junio de 2023
Logotipo de Motus Medical

Respuesta de Motus Medical

Thanks for your Review. Glad you are enjoying your new products

Valorada con 5 estrellas sobre 5

Giving 5 stars for after sales!

Giving 5 stars for after sales!

Support is superb!!! My engineer is fantastic! Can see, he is interest in this job. Very professional engineer!
Won't name him as then will be difficult to get him.

22 de agosto de 2023
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Respuesta de Motus Medical

Thanks for your glowing review, I'll pass onto the relevant member of our team (we won't name him 😁)

Valorada con 5 estrellas sobre 5

Great demonstration by Duncan

Great demonstration by Duncan . Her new wheelchair has given my wife a whole new lease of life. Absolutely life changing.

23 de julio de 2023
Logotipo de Motus Medical

Respuesta de Motus Medical

Thanks for your review Shaun. I'm glad Duncan could help you and your wife.

Valorada con 5 estrellas sobre 5

Great service all the way

Great service all the way! Friendly and helpful receptionist, very detailed engineer home visit who went through all the options for chair and straightforward ordering.
Kept up to date on build progress. When the chair was delivered, the engineer set up everything as I wanted it and went through safety and operating procedures.
Top service!

15 de agosto de 2023
Logotipo de Motus Medical

Respuesta de Motus Medical

Thanks for your review John. Glad we met your expectations.

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company. Courteous and efficient. Was kept up to date of progress while waiting for my wheelchair to be built.
Can't fault them on anything and will definitely use them again.

14 de agosto de 2023
Logotipo de Motus Medical

Respuesta de Motus Medical

Thanks for your great review Sharon. Glad we could help you find the right product.

Valorada con 5 estrellas sobre 5

Top technicians

The technician was friendly and polite, he arrived on time.
He helped me to transfer and reposition equipment after he left.
Which was something I had concerns about as my own arrangement had fallen through. A positive, professional and stress free service.

13 de agosto de 2023
Logotipo de Motus Medical

Respuesta de Motus Medical

Thanks for your great review, Our engineers always do their best to help.

Valorada con 5 estrellas sobre 5

Very professional

Very professional, friendly throughout the process from demo to handover. The guidance, and demonstration given enabled me to make an informed choice. Once ordered was kept informed of what stage the order was at. Would not hesitate to recommend to anyone.

3 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional!

All the team at Motus Medical have been super helpful throughout our process. From guidance to advice, to hands on demonstration and going above and beyond, their service has been outstanding. We cannot recommend Motus Medical enough!

19 de junio de 2023
Valorada con 5 estrellas sobre 5

Rapid response to repair broken power…

Rapid response to repair broken power chair - technician travelled far to get to us and identified fault and made temporary repair plus report on required further work. Quiet, efficient and delightful to deal with - thank you

21 de junio de 2023
Logotipo de Motus Medical

Respuesta de Motus Medical

Thanks for the great review Mr Sonksen

Valorada con 5 estrellas sobre 5

Friendly efficient and helpful

Friendly efficient and helpful. Visited at home full and thorough and honest assessment and advice. No pressure around sale. Once decisions we made communication around progress excellent.

22 de mayo de 2023
Logotipo de Motus Medical

Respuesta de Motus Medical

Thank you for the great review, Glad we could help get the correct product for you.

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