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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I paid online for everything and did not add tip whatsover but when I sent someone to pick my order,the driver asked for half the amount already paid,tried to call her for clarity but was so rude…es... Ver más

Valorada con 1 estrellas sobre 5

I think all business Services like you with less than 3 star rating should just be closed down. I'm utterly disgusted by your services from the level of efficiency your app works and the drivers incl... Ver más

Valorada con 1 estrellas sobre 5

Received such bad service from MR Delivery today I was querying the delay of my order bad customer service from the their consultants Mickkyle.M and Khanya.M very rude and unprofessional !!!

Valorada con 3 estrellas sobre 5

Ordered during bad weather, delivery delayed by this. Mr D kept me informed , supplied channel to comms with driver. Delivery worked as best it could, driver delivered as soon as he physically cou... Ver más

Información sobre la empresa

  1. Servicio de takeaway
  2. también en la categoría
  3. Comida a domicilio
  4. Servicio de pedidos de comida online

Información proporcionada por diversas fuentes externas

Get free delivery on your first order! With over 1400 restaurants on the app we've got whatever you feel like. We deliver to over 1900 suburbs across SA.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

269 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(269)

63 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I paid R553 for ribs at Spur

I paid R553 for ribs at Spur, whereas the instore charge is R440. So mr D charges me R113 to place an order, but they do not deliver. If I ordered through Spur the instore specials were R410, so Mr D cost me R143 for nothing! Daylight robbery!

24 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Driver at my food

The driver did not deliver or even arrive at my address. I did not get any notification or call. Then a few minutes later the App showed that the order was delivered. They probably handed the food to a random person or kept the food for themselves because when I contact MrD via WhatsApp for clarification they keep closing the Chat, no one helps. They can't even give me proof that the driver even attempted to deliver or confirm who they handed the food to. Order through this service at your own risk, there is no traceability or accountability if your food disappear. The drivers and the staff are aware of this loop hole and they make use of it very well.

5 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you for taking care of me

I started this year using mr d for everything... And it has been the best experience, there were instances when i miss my orders and driver couldn't get hold of me, but mr d made sure i was happy with each and every problem i faced.....keep it up guys

10 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waited 5 business days for a refund

Waited 5 business days for a refund. On the 6th day I follow up they tell me my bank declined a refund. That's lies called my bank they advised they will never decline on a active account. Now they advise to wait another 5 business days.
Mr d staff don't wanna help they end our chats. Inwant a exco or ceo to contact me on 0744510122

8 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad experience with Mr d

I made an order on the 11th of April and I haven't received the food. I then called to get my money back and requested a pay out but still even today I did not get that money back . Mr d , I need my money back. So disappointed.

11 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Contaminated Food

Contaminated Food

Good day

I hope this email finds you well. I am writing to express my deep disappointment and concern regarding an incident that occurred recently. On 11 April 2024 , I purchased bunnies chilli palace through Mr D, only to discover upon consumption that it was contaminated with worm and a bug whilst eatting which I sent a picture .

This unfortunate incident not only caused me physical discomfort but also significant inconvenience and distress. Despite reaching out to your customer service department immediately, I have yet to receive any response or acknowledgment of my complaint. As a result, I feel neglected and disregarded as a customer.

I want to emphasize the seriousness of this matter. Consuming contaminated food poses serious health risks, and the lack of response from your end is unacceptable. Additionally, the fact that my attempts to contact you have been futile is deeply concerning.

At this stage, I am requesting compensation for the inconvenience, distress, and potential health risks caused by this incident. Furthermore, I believe it is imperative that your establishment takes steps to ensure such incidents do not occur in the future. This may include reviewing your quality control measures and enhancing staff training to prevent similar occurrences.

I trust that you will take this matter seriously and respond promptly to address my concerns. I expect a resolution to be reached within 24hrs. Failure to do so may result in further action being taken to ensure that appropriate measures are implemented.

Thank you for your attention to this matter. I look forward to your prompt response.

11 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order was stolen by driver.

Waited outside as i saw the driver was close, then suddenly got an 'Order delivered' notification. No call. Nothing. Driver either gave it to a completely random person, or took the food. No reply from support. No protocol in place to ensure its delivered to the right person. Some kind of confirmation code on delivery or something. My money was basically stolen by this company. Have been a loyal customer for so many years. That was the last straw.

12 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I've ordered food at pnp through Mr D

I've ordered food at pnp through Mr D
The store accepted my order packed it and the driver even picked up the order. The driver then chatted with me and boom canceled saying it's not safe for him to deliver in my area . Mr D just say sorry after 3 days in a email. I would not recommend this delivery services. Why take my order if you not willing to deliver. Now I must wait 5 working days for my money. I'll rather recommend Uber eats they fast and friendly drivers. I can even pay cash if I don't have money in my account .

2 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dissapointed in MrD

Multiple times the driver delivered the wrong food to my house, friday i ordered KFC on the app with a Krusher, the driver handed me my things without the extras that i added and then i asked where my Krusher was, he said it's in the bag, i took the bag inside to open and see, there was no Krusher, as soon as i looked at the cameras, the guy was already long gone.

23 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is the worst delivery service if…

This is the worst delivery service if they drivers are not stealing people's change they service is pathetic their drivers are not trained at all for this work and their hire foreign nationals without working permits whom most do not even have papers to be in the country...we pay for they service and the delivery is very pathetic ...we have better food delivery services like Uber eats and bolt food id advise people to use those they are much safe to use

15 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delete Mr Delivery App

If you want trouble use this service. My son made an order and the delivery person called me instead. I explained to the delivery person that he was calling the wrong person and offered to give him the right number. He instead switched me off. The food was never delivered. The long and short of it all he (my son) deleted the app. He is now using the trusted method of collecting the food himself.

9 de febrero de 2024
Opinión espontánea

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