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Mr Tyre Ltd - Newcastle under Lyme Opiniones 

639
•
TrustScore: 5 sobre 5

4,8

89-91 Liverpool Rd, ST5 2AY Newcastle under Lyme, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Only booked yesterday to have 2 tyres fitted, also asked once got there to have tracking done. Great service and friendly will be going back

Valorada con 5 estrellas sobre 5

Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... Ver más

Valorada con 5 estrellas sobre 5

Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... Ver más

Valorada con 5 estrellas sobre 5

Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de alineación de ruedas
  5. Servicio de automóvil
  6. Servicio de cambio de aceite

Escrito por la empresa

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Escrito por la empresa

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Información de contacto

  • 89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, Reino Unido

  • 441782710848

4,8

Excelente

TrustScore: 5 sobre 5

639 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(639)

10.272 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Paul and Joe were fab

Paul and Joe at the Newcastle-under-Lyme Mr Tyre were brilliant today. Really friendly, polite and professional when I needed my tyre changed and replaced. I can always trust Mr Tyre for all my car needs and would recommend them 100% ! Thank you.

12 de agosto de 2025
Valorada con 5 estrellas sobre 5

New battery

The customer service was first class. They put you at ease and checked what was needed. Price sorted battery changed all done in 10 minutes excellent

25 de julio de 2025
Valorada con 1 estrellas sobre 5

Paid for a gold service

Paid for a gold service, didn’t change the oil just topped it up to high, clearly not done it as it’s black and has caused a warning light on my vehicle… Water in the cooling system… which could destroy my engine it could of been like that when bought the car but they still should of noticed and rectified, as essential fluids are part of the service. Spark plugs needed changing, not done or offered to be done… happy with the new tyres so far but wouldn’t recommend getting a service there, feel robbed.. maybe not the company as a whole but definitely dodgy/lazy mechanics… ended up doing spark plugs complete oil change and coolant flush and change myself. Honestly save your money…

17 de mayo de 2025
Logotipo de Mr Tyre Ltd - Newcastle under Lyme

Respuesta de Mr Tyre Ltd - Newcastle under Lyme

Dear Mr Buddin,

Could you kindly contact us at customerservice@mrtyre.co.uk with all the details, you have accused us of not carrying out various parts of vehicle service which came into our depot nine weeks ago.

As you have commented that you feel robbed we would like to address your comments either publicly or privately.

I would however like to point out the following regarding your accusation that that we didn't change the oil,

It's normal for engine oil to appear black or dark shortly after an oil change,. This darkening is usually due to residual oil and soot (carbon particles) from the previous oil, which mixes with the new oil. Even with a complete oil change, some old oil and soot will remain in the engine, causing the new oil to darken quickly.

We look forward to hearing from you.

kind regards
Ian
Mr Tyre Ltd

Valorada con 5 estrellas sobre 5

Fantastic place to go

Friendly staff, extremely efficient service and so easy to book online and pay once you're there! Didn't even have wait a full hour for 4 tyres and alignment to be done! Would highly recommend and I'd definitely use these guys again. Thank you!

21 de junio de 2025
Valorada con 3 estrellas sobre 5

Appointments pointless

Whilst I appreciate that fast fit expect drive in sales, the whole idea of appointments is so that you can arrive and be seen.
What is the point of booking an appointment if you then have to wait for an hour.
Once in the service was good and efficient as usual

7 de junio de 2025
Logotipo de Mr Tyre Ltd - Newcastle under Lyme

Respuesta de Mr Tyre Ltd - Newcastle under Lyme

Dear Craig,

We are very sorry that your experience wasn't as expected. We do try our best to keep to booking times, and i apologise that you were delayed on this occasion. I'm happy to see that once your vehicle was in our workshop the service you received was good and efficient as usual.

We are confident that if you use us again, we will be able to meet your expectations.

Kind regards,
Pete
Customer Service Team

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