Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... Ver más
Localización
Cambiar localización89-91 Liverpool Rd, ST5 2AY Newcastle under Lyme, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... Ver más
Only booked yesterday to have 2 tyres fitted, also asked once got there to have tracking done. Great service and friendly will be going back
Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... Ver más
Información sobre la empresa
- Tienda de neumáticos
- también en la categoría
- Estación de inspección de automóviles
- Mantenimiento y reparación de automóviles
- Servicio de alineación de ruedas
- Servicio de automóvil
- Servicio de cambio de aceite
Escrito por la empresa
With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.
Our promise to you
Escrito por la empresa
- Quality customer service
- Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
- Honest advice
- You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert mechanics are happy to help with any repairs, testing or inspections.
Your local tyre expert
We supply premium tyres and offer professional tyre fitting
Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges.
Search For Tyres
Información de contacto
89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, Reino Unido
- 441782710848
4,8
Excelente
640 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service
Great service, professional and quick turnaround on renewing 2 new tyres
6 de marzo de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
4 new tyres and tracking.
4 new tyres and tracking.
Damaged 1 of my freshly refurbished wheels which will now need to be redone.
Also steering wheel doesn't sit straight.
Poor!
1 de marzo de 2025
Respuesta de Mr Tyre Ltd - Newcastle under Lyme
Dear Mr Stewart,
Unfortunately, one of your wheels was marked when we fitted the tyres on Saturday. As we are an honest company, our manager informed you of this straight away and gave you options in regards to us resolving the issue. You decided at the time to have the wheel alignment carried out free of charge and a 10% discount off the original quoted price as a satisfactory resolution.
If you are alleging the steering wheel doesn't sit straight, kindly return to the depot so it can be checked and hopefully rectified.
Kind regards,
Ian
Mr Tyre Ltd
Used them for years won’t go anywhere…
Used them for years won’t go anywhere else. Good prices excellent staff and a1 service everytime
28 de febrero de 2025
Great service
Had a puncture and needed it repaired. Turned out to there was a tear in the tyre wall as well - all repaired quickly and great service.
25 de febrero de 2025
Fast and friendly
Nice guys, really fast service and good prices, thank you! 😊
20 de febrero de 2025
Efficient Service from ordering tyres…
Efficient Service from ordering tyres online,booking appointment and then having them fitted.
3 de febrero de 2025
Very quick service even though they…
Very quick service even though they were short staffed good quality tire and fairly priced.
31 de enero de 2025
Excellent service as always
31 de enero de 2025
Absolutely awful company!
Absolutely awful company!
Can't carry out an mot properly!
Fails things that are perfectly fine and doesn't notice major things like a crack alloy, low oil or oil leak.
Absolutely rude customer service!
Would definitely avoid at all cost!
18 de enero de 2025
Opinión espontánea
Respuesta de Mr Tyre Ltd - Newcastle under Lyme
Dear Customer,
We are not surprised you have now gone down this route, seeing as you contacted us with a complaint which was full of inconsistencies and factually incorrect information. We are a reputable company and it is unreasonable to portion blame and cost to work that was required or you allege is required when we have simply carried out a MOT test to the correct standard as laid down by the DVSA.
Kind regards,
Ian
Mr Tyre Ltd
Used in the past after booking with…
Used in the past after booking with black circle. This time phoned late to check a slow puncture told not an issue if I could get there before half 12 got there took the wheel off and told it was worth repairing...could find the leaknso stripped the wheel fitted a new valve and told keep an eye on it...no charge...Thanks guys
18 de enero de 2025
Opinión espontánea
Superb Service
Called in after getting a punctured tyre (my own stupid fault) to get a replacement. Even though they were having system problems at the time they contacted another branch to get prices and replaced the tyre while I waited.
Excellent service, highly recommended.
16 de enero de 2025
Opinión espontánea
Excellent MOT service and prices were…
Excellent MOT service and prices were good too.
10 de enero de 2025
Friendly and efficient service.
Friendly and efficient service.. will definitely be a returning customer.
9 de enero de 2025
Great customer service.
I made the booking online for tyres to be changed on my car but the garage did ring to inform me they didn't have the stock of the tyres I chose so offered a different tyre for the price quoted very happy, great customer service only place I would go for my tyres.
2 de enero de 2025
Great team of lads
Car booked in for mot , failed unfortunately, rebooted the following day on there last day of the year , work completed at a fair price, was kept updated throughout the process.. definitely recommend Mr Tyre
30 de diciembre de 2024
Fantastic service from Paul
Tyres fitted and alignment all done at a good price
Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and took a look, turns out a large stone had got stuck in my brakes, he sorted the problem and didn’t charge anything, overall fantastic service.
30 de diciembre de 2024
DECENT SERVICE
SWIFT SERVICE BUT NEEDED NEW TYRES WHICH THEY QUOTED ME A PRICE FOR AND AFTER LOOKING MYSELF COULD GET THEM MUCH CHEAPER !
REACTION WAS OH I CAN’T MATCH THAT PRICE - BUT THEN MORE THAN MATCHED THE PRICE FROM ELSEWHERE AND ALSO CHEAPER THAN YOUR OWN WEBSITE !!
DON’T ACCEPT THE PRICE THEY GIVE YOU - ESPECIALLY WHEN YOU ARE A WOMAN AND THEY THINK YOU ARE STUPID !!
20 de diciembre de 2024
Respuesta de Mr Tyre Ltd - Newcastle under Lyme
Hello Customer,
Thank you for taking the time to leave your comments.
Unfortunately, we cannot see the specific details of what you had been quoted for. However, we do provide very competitive prices that are routinely adjusted to represent good value for money. Where possible, we're happy to match or beat other prices, but this is not always feasible, and prices vary depending on the size and pattern required or requested.
We treat all customers in a respectful and honest manner, as would be expected from any reputable modern business. Our staff are here to help everyone, and it's unfortunate that you have taken a negative view on this occasion, though you have kindly remarked on the swift service.
We hope that you appreciate the sincerity of our response and that you'll visit us again in the future, where we're sure your view will improve as you see that our staff work hard to deliver a great service.
Kind regards,
James
Mr Tyre Ltd - Customer Service Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.