Mycheapremovals Opiniones 

177
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A few months ago my family moved from UK to Portugal and I couldn't be happier with My Cheap Removals brilliant service. Justyna made everything run smoothly and was very organised.She was incredible... Ver más

Valorada con 5 estrellas sobre 5

Absolutely amazing. Cannot praise this company enough, they could not do enough to help with move at short notice(due to original people booked pulling out at last minute) excellent price for 1.5ton l... Ver más

Valorada con 5 estrellas sobre 5

Amazing customer service and prompt pickup/drop off within the times given. Really came to our rescue to deliver our suitcases from the UK to Paris urgently but still at low cost! Just wish we found... Ver más

Valorada con 5 estrellas sobre 5

Just went smoothly with everything from advice to pack, packing, loading and timekeeping. Journey from UK West Country to remote out of town homestead in s Spain proved no problem for driver... Ver más

Información sobre la empresa

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Información proporcionada por diversas fuentes externas

The UK to Europe cheap relocation specialist with intense customer focus and specialist removals expertise in all aspects of UK, European and International removals


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

177 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(177)

34 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommend

I recently used My Cheap Removals for my move from Portugal to Ireland, and the entire experience was perfect from start to finish. From the initial quotation that Justyna kindly sent to me, to the delivery of my goods, everything went smoothly. The driver - Marek - was exceptionally kind and helpful, making the move stress-free and pleasant. I couldn't be happier with the service provided by this company and highly recommend them to anyone in need of a reliable and professional moving company. Thank you for making my relocation seamless and worry-free!

26 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience with My Cheap…

Excellent experience with My Cheap Removals from start to finish. Justyna was extremely responsive to all emails and helpful and clear in her communication.

We booked the removal from London to Amsterdam.
The driver was very friendly, organised and efficient with loading the van. We had photo confirmation that everything was unloaded in the storage facility without problem on arrival which was reassuring.
We highly recommend their services to anyone looking to reduce the stress of moving country!

30 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

used My cheap removal company twice…

I used My cheap removal company twice in 2 years for our move between Netherlands & Uk

Both times they have beeen Very professional

i highly recommend this company to everyone .

Justyna on the customer service gas been exceptional, she was brilliant and i appreciate all her help and made sure the move would be stressfree and smooth for us and it was amazing

Driver, Robert was very professional, he Arrived on time, infact 10 minutes early.

Every item arrived in perfect condition, placed exactly where we requested. Throughout the entire move, the team impressed us with their friendly, patient, and courteous demeanour. Justyna went above and beyond, doing a pre-move drive-by to assess access for a more accurate quote.

The recommendation for Mycheapremovals was spot-on, and their competitive pricing blew national companies out of the water – nearly double the cost for the same service!
A huge thank you to everyone at My cheap removals for making a potentially stressful move an enjoyable experience!

25 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were very impressed …

We were very impressed with the company as we moved from Portugal to UK. Justyna in the office was very helpful in letting us know what documentation was required and the process involved in the move. We were supplied with the driver’s name, vehicle registration and the time the driver would arrive. He was very punctual and Justyna was in touch with us at all times. At the other end everything ran smoothly and driver arrived earlier in the day than expected which was great (this was communicated to us). Everything arrived in the condition it left Portugal - no damage or breakages. We were very impressed with the company and would not hesitate to recommend them to others.

6 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Relocating from Germany to the UK with a small load (5m3).

I am very pleased with the services provided by MyCheapRemoval! Even when compared to other part-load removal companies their price was the best. Justyna, who was in charge of my move, was super quick to reply, always thorough in her explanations and very reassuring from beginning to end!

Things to keep in mind:

⁃ You have to have some flexibility for pick-up and delivery. That was no problem for me and Justyna and the transport team still made it work with my hard deadlines.

⁃ You have to box and label your stuff yourself and get supplies as well. I was aware of this before booking and I preferred to do it that way!

⁃ You have to help the driver with loading and unloading. I was also aware of this before booking and this was again no problem for me!

Would recommend!

31 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very well organized and attentive

Agent Justyna has been super helpful and attentive with all my requests. It was my first time moving all furniture to different countries. Everything was very well organized and noted with all my requests/ inquiries.
Highly recommend for international moving.

26 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you to Justyna and Robert

Justyna was so helpful with organising the move and was very responsive. Our driver, Robert, was also incredibly helpful with packing the van and helping to move the items into my flat. Overall it was a good experience and I would happily recommend to others.

13 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

International move

First time moving anything internationally and was a lot less stress free than anticipated with the help of justyna and her team. Very fairly priced and everything arrived safely. Would definitely use again if needed.

10 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Small international move, well priced and executed well

I used MyCheapRemovals for a small international move. My wife and I are moving temporarily from a large house in the Netherlands to a small flat in London, and are taking along with us the essentials to live and work with for a couple of years.

We have moved several times in the past, whole house moves with large international movers paid for by my employer, so this was a little different, i.e. small and paid for by ourselves. It was a small load, so i knew that it was shared with other customers in the same truck.

The price from MyCheapRemovals was about half that of the other quotes we got. We were only moving small and non-fragile items, and one large TV in a crate, and we packed them ourselves. There were a few fragile items, which we took in our car to avoid any risk.

It is important to know that the pricing is based on volume and weight, so do make sure you are within both limits, which we did.

I had excellent service from Justyna, who helped us promptly through every step of the process, and Robert, our driver, who loaded, transported and unloaded for us. All our items arrived safe and sound, roughly within the expected time, and with no price surprises.

I would use them again.

11 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dont bother looking anywhere else.

Cannot fault the service! Everything arrived exactly as we packed it and it was completely stress free - highly recommend! We had so many quotes and i was unsure who to trust but we heard a really good review of My Cheap Removals and so decided to go with them, and Im really glad we did.

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

International move

We booked mycheapremovals for an international move and we were very happy and grateful for their whole services. Justyna has been so supportive and professional all the way through. I can't thank her enough! And Marek, our driver, was also very helpfull and caring. We couln't have asked for more! Our whole move went smoothly thanks to both of them. Thank you very much!

23 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hands off this removal company!

The company very much disappointed our expectations!
The items we packed properly and labelled as fragile were not treated as you would expect from a reputable removal company.
The removal van was apparently repacked after loading and some of our items were damaged or broken.
As we documented everything with photos and were able to prove that the van was packed differently on collections and arrival, we were still not paid any compensations for the damaged items.
With the excuse that we had not packed our removal goods properly. I don't think the removal company has any insurance.
Unfortunately, we cannot describe the company as reputable in any way.
We had to pay cash on the spot and did not receive an invoice for it!
In the end, we paid "dearly" for a supposedly "cheep move".

2 de abril de 2024
Opinión espontánea
Logotipo de Mycheapremovals

Respuesta de Mycheapremovals

We regret to hear about your dissatisfaction with our service and appreciate you taking the time to provide feedback. However, we would like to clarify several points:

Direct Client: The person who wrote this review is not our direct client. As such, some details might not fully reflect the entirety of the circumstances or our policies.
Packing and Handling: Regarding the leather framed mirror mentioned, it is crucial that all fragile items be packed sufficiently to withstand handling during transit. We strive to treat all items with care, and we provide guidelines on how to pack items securely.
Goods Transfer: Our terms and conditions explicitly state that for logistical efficiency or operational necessity, we reserve the right to transfer goods to a different vehicle during transit. This is always done with the utmost care and professionalism to ensure the safety and security of your goods. However, please be assured that this does not involve overloading or unnecessarily moving items between vans unless absolutely required.
Insurance Claim: We do have insurance in place to cover damages. Unfortunately, in this instance, the insurance company rejected the claim based on the evidence and adherence to our terms and conditions. We are always transparent about our process and the requirements for a successful claim.
Invoice Issue: The invoice for the service was generated and sent a few days post-unloading, which aligns with our usual business practices. If you have not received this invoice, please contact us directly so we can resolve this issue immediately.
We are committed to improving our services and customer experience. If there are any further concerns or if there is anything more we can do to assist, please reach out to us directly.

Valorada con 5 estrellas sobre 5

Brilliant customer service along the…

Brilliant customer service along the whole removal service, kudos to Justyna and Marcin the driver they are amazing people. Thank you guys and if there’s to be another removal I’ll definitely use your services again. Many thanks

22 de noviembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good Driver, lackluster Date Planning

The communication was ok, but the timeslot for pick up was agreed less than 24 hours in advance. The driver was very good and helpful. He helped carrying heavy objects for roughly 300m

21 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

When you cannot afford to miss a deadline - use these guys!

We sold our house, had a completion date, and a house full of our stuff that had to be shipped to Poland before then. Matthew was briefed on the urgency and how important it was to empty the house or we would have been in breach of contract if we were late leaving. This was an urgent matter.
He made realistic suggestions for shipment dates and ensured there was a backup, just in case. Matthew also did his best to ensure I booked the correct weight and volume configuration to be as cost-effective for me as possible.
The truck arrived on time, the driver had been briefed on a split-drop arrangement and the shipment was delivered safely and on time.
Mycheapremovals is great value for money and a service leader. Matthew did everything he said he would do and kept in touch with me throughout. The logistics people supported him to ensure everything went smoothly. It was pain-free. Excellent!

6 de noviembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Communication with Matthew was very effective

Communication with Matthew was very good; he was also honest about a potential problem caused by the storm Ciaran (which in the end did not affect the move at all). I added a box last minute and that was also no problem. The driver did not speak English but was very friendly and helpful. Delivery was from door to door and inside the flat as promised. Very good price/quality balance.

8 de noviembre de 2023
Opinión espontánea

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