RELX UK - Relaxer Tech Opiniones 

I want to update my previous review because their customer service team stepped in and resolved the situation remarkably fast.
After noticing my missing package, they immediately reached out and arranged a replacement for me. The response time was incredibly fast, and the support was extremely helpful and professional.
Thank you for handling this so efficiently and turning a stressful situation around! Highly recommended for their fantastic service

Fast delivery, stock available all the time

Always medication on time and reasonable prices would recommend!!!

Got a promotional email saying if I spent over £80 I get a free device, so my husband and I spent over £200 and still waiting! Why advertise if you don’t keep your promises. Ignoring my emails too

This shop is legit and delivery is fast

Defective pods, dont buy from them. It's a scam, pods leak everytime all the time. Customer service is a joke, always asking for pictures even though send them tonnes.

Good product! On time delivery, no problem at all. The best pods and favor I have been tried so far. 💯 recommended

Efficient fast response, great products and good communication. I bought my first Relx products in Italy recently and was looking for a UK supplier and am glad that I found this company. Recommended!

Didn't reply to my email at all, it hasn't been shipped for a week.

A unexpected glitch occurred in my order after payment of my order. I purchased items totalled around £50 and after processing payment, there were orders of items that I never heard of and the total payment was much higher than what I ordered (over £200).

I straight away spoke to a member of staff on the chat function, informing them what happened and hoping to cancel the order. At first they said they can adjust the order, but I wanted a full refund and cancel the order - bearing in mind this within 5 mins of processing the order. They then said I can only get a refund as credit into my account. After trying to cancel certain items to 'adjust' my order, they then informed me the ones I cancel will be refunded as credit - which didn't make sense at all because how on earth can they add things on to the order but the items 'cancelled' will be refunded as credit?? The chat was then ignored - probably because they couldn't solve my problem and refused my refund request.

Eventually, I emailed to demand a refund by stating my statutory rights which they then refunded my money back.

I would have given 1 star but given that an email response solved the issue, I reconsidered a fairer rating.

fast delivery, great customer service

Finally i can buy a cigarette bomb on the official website and mail it directly back to the path of China. Much more convenient.

Fast delivery..
Easy transaction

Great product. I always buy relx pods. I like the orchard rounds, but was unable to get them this time. However the delivery company are not so good. When I first ordered on the website I wanted it delivered to my home when it didn't arrive I called the delivery company only to verify told that the house I was standing in didn't exist. So I now get them delivered to a pick up point.

Everytime someone orders, you make them pay for next day delivery, and always comes 3 to 4 day later. Do not use this shop.