National Tyres and Autocare - Ealing Opiniones 56

TrustScore: 4 sobre 5

4,1

92-96 St Mary's Road, W5 5EX Ealing, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had an excellent experience with National Tyres in Ealing. The tyre service provided was top-notch, with clear guidance throughout and free additional checks that added great value. The technici... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I will not recommend this site to anyone in the future. 1. After paying for the tyre replacement, I did not receive a letter with information about the payment, what day and time I have the tyre... Ver más

Valorada con 5 estrellas sobre 5

Mohammad and his team is excellent at Ealing branch. I have been visiting this branch for about 20 yrs time. Every time I visited, I received a top class service. Every member of team works hard, sati... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have dropped my car to change the tyres and after 2 hours waiting they said the tyres are not there and they don't know when the tyre will arrive on stock!

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Estación de inspección de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil
  6. Servicio de cambio de aceite

Sobre National Tyres and Autocare - Ealing

Escrito por la empresa

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Exceptional Service!!

I had an excellent experience with National Tyres in Ealing. The tyre service provided was top-notch, with clear guidance throughout and free additional checks that added great value. The technicians demonstrated exceptional knowledge and skills, ensuring everything was handled professionally and efficiently.

A special mention goes to Antonio, the manager, who was extremely courteous and went above and beyond to resolve an issue with the wrong tyres being ordered. He promptly provided a solution, turning what could have been a hassle into a seamless experience.

Their dedication to excellence and professionalism truly deserves recognition. I highly recommend National Tyres in Ealing for anyone looking for outstanding service and expertise. Thank you for going the extra mile!

9 de enero de 2025
Opinión espontánea
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Hi Aldrich, Thank you for sharing your positive experience. We're glad to have been of assistance and we can’t wait to serve you again soon. Thank you for choosing Halfords! Regards, Anuj R

Valorada con 1 estrellas sobre 5

My appointment was cancelled I was…

My appointment was cancelled I was told when I arrived no phone call before

1 de julio de 2023
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Respuesta de National Tyres and Autocare - Ealing

Hi Barry,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We are very sorry to hear our Ealing branch did not call to let you know your booking was cancelled, we can certainly understand how frustrating that is.

We will be sure to pass this on to the branch manager to ensure this is looked into, we thank you again for bringing this to our attention.

Have a lovely week, Ffion

Valorada con 1 estrellas sobre 5

I booked a free brake check only to be…

I booked a free brake check only to be told on arrival that it cost £30 pound for a break check. Please Take FREE off the advertising to get people to go to your branch. It was a totall waiste of my time

27 de abril de 2023
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Hi Ali,

Thank you for reaching out and taking the time to leave us a review, we really appreciate all the feedback we receive as it all helps us be better at what we do.

We're really sorry to hear you have been charged for our free brake check, the price is based on your selected location and vehicle, but we can understand these frustrations.
We have passed the information provided to the relevant team to ask them to contact you. They will be in touch soon to discuss this further.

Kind regards, Ffion

Valorada con 5 estrellas sobre 5

Easy to use website

Easy to use website, great price and garages nearby.

26 de enero de 2023
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Dear Lewis Greaves

Thank you for your review.

Kind Regards

Robert

Valorada con 5 estrellas sobre 5

On time and quick

On time, quick and pointed out some maintenance issues I should attention.

24 de enero de 2023
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Respuesta de National Tyres and Autocare - Ealing

Dear Customer

Thank you for your review.

Kind Regards

Robert

Valorada con 1 estrellas sobre 5

The worst company

I have dropped my car to change the tyres and after 2 hours waiting they said the tyres are not there and they don't know when the tyre will arrive on stock!

14 de enero de 2023
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Hi Daniel,

Thank you for taking the time to leave a review on your experience with your booking. We appreciate any review we receive as this helps us improve our services.

We are so sorry to hear that your tyres were not available upon your appointment time. I can completely understand your frustration especially having to wait in the branch for so long to be told this.

This is certainly something we would like to look into with the team. We have therefore passed across the information you have provided to them to request them to contact you to discuss this further.

Kind regards, Shannon

Valorada con 5 estrellas sobre 5

Really easy to choose my tyres and make…

Really easy to choose my tyres and make payment for installment so easy and quick to apply....approved in minutes...so happy.

2 de enero de 2023
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Respuesta de National Tyres and Autocare - Ealing


Dear Taniela

Thank you for your review.

Kind Regards

Robert

Valorada con 5 estrellas sobre 5

Ease of ordering.

23 de diciembre de 2022
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Dear Andrew

Thank you for your review

Kind regards

Robert

Valorada con 1 estrellas sobre 5

Fixing new tyres

I will not recommend this site to anyone in the future.

1. After paying for the tyre replacement, I did not receive a letter with information about the payment, what day and time I have the tyre replacement.
2. The postcode shows a completely different location than the address of the service centre.
3. I arrived at the specified time, but the manager refused to replace the tyres at the specified time.

23 de diciembre de 2022
Valorada con 1 estrellas sobre 5

Trying to get your tyres repaired at National Tyre

I initially booked an appointment a week in advance for the Ealing branch - even though I had an email confirmation, the branch claimed they had nothing in their system and tried to suggest there might be more than one National Tyre branch in Ealing??? I do not think I have ever witnessed three less interested employees ever.

3 de diciembre de 2022
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Dear AJ

Thank you for taking the time to make us aware of the problems you have recently experienced.

We are keen to look into this for you, could you please email details to customerservices@halfordsautocentres.co.uk.

We apologise for any inconvenience this may have caused.

Kind regards
Rhiannon

Valorada con 5 estrellas sobre 5

Mohammad and his team is excellent at…

Mohammad and his team is excellent at Ealing branch. I have been visiting this branch for about 20 yrs time. Every time I visited, I received a top class service. Every member of team works hard, satisfy customers and make them feel valuable customers to National tyres and autocare.

24 de octubre de 2022
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Dear Customer

Thank you for your review

Kind Regards

Robert

Valorada con 5 estrellas sobre 5

Amazing service..

Amazing service... very fast and realible... highly recommended 👌

22 de noviembre de 2022
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Respuesta de National Tyres and Autocare - Ealing

Dear Mr Syed Shah

Thank you for your review

Kind Regards

Robert

Valorada con 4 estrellas sobre 5

good service

18 de octubre de 2022
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Respuesta de National Tyres and Autocare - Ealing

Dear Mr Johnson

Thank you for your review.

Kind Regards

Robert

Valorada con 5 estrellas sobre 5

Web site very helpful and easy to…

Web site very helpful and easy to purchase correct tyres. Staff at the Ealing branch were cheerful and very efficient and helpful ,

27 de septiembre de 2022
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Dear Joe Derozarieux

Thank you for your review.

Kind Regards.

Robert

Valorada con 1 estrellas sobre 5

I booked an appointment for oil change.

I booked an appointment for oil change.
When i arrived i ve been told that the guy who supposed to be doing it called sick i should come back next day first thing in the morning
I went back next day the other guy was surprised why did his collague reschedule because there is no one who can do it..as im working nights this “missunderstandig” messed up two days for me at work.
I asked for cancelling and the guy said i will speak with the manager who can do it..And i havent received any phone call or email about it
Tried to call the main number no answer but music, live chat no answer.. very bad experience

2 de septiembre de 2022
Opinión espontánea
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Dear Gergely,

Firstly we would like to sincerely apologise for your recent experience.

National Tyres prides itself on delivering excellent customer service and we are disappointed to hear that this has not been the case on this occasion.

This incident has been shared with the Regional Manager to ensure that improvements are made moving forward.

Please accept our sincere apologies again for your recent experience and for any inconviences that may have been caused.

Kind Regards,
April

Valorada con 5 estrellas sobre 5

The best in the business

The best in the business. The team in Ealing work really hard to deliver exceptional service to their customers. Completely reliable and trustworthy team that aim to deliver value and expertise every time. Special shout out to Matt for going above and beyond to find me a part on eBay and saving me £100s of pounds at the car dealership service centre. I have been a customer for 8 years with two different cars and always in safe hands.

7 de septiembre de 2022
Opinión espontánea
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Dear Georgina,

Thank you for your 5 star review and thank you for choosing National Tyres.

Kind Regards,
April

Valorada con 5 estrellas sobre 5

Great

Great, smooth and easy purchase. All done in 5 min time on mobile phone

6 de septiembre de 2022
Logotipo de National Tyres and Autocare - Ealing

Respuesta de National Tyres and Autocare - Ealing

Dear Dariusz,

Thank you for your 5 star review and thank you for choosing National Tyres.

Kind Regards,
April

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