National Tyres and Autocare - Formby Opiniones 63

TrustScore: 4 sobre 5

4,0

97 Altcar Road, L37 8DL Formby, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went online looking for a new car battery. National tyres came out as the second cheapest. I then found a discount Code which made it number 1. Even better as it's only a mile from my home. Booked in... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Had my MOT and interim service on the 12th of May. I didn't receive a smoke report but was told everything was okay. Asked if there was anything majorly bad on the MOT, looking at possible future gara... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Web site easy to use. Booking in advance and online comes with a discount so worth doing. It's also helpful that you can book a time slot in advance.....so hopefully no long waits or hanging around.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Your company broke my headlight trim, didn’t inform me until I picked my car up, then told me it just fell off and would only cost ME a couple of quid to sort. Turns out the trim has had all its housi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Estación de inspección de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil
  6. Servicio de cambio de aceite

Sobre National Tyres and Autocare - Formby

Escrito por la empresa

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Rip off

Booked in for full service and mot Tuesday 5thAugust on my Renault captur. Failed mot on broken coil wanted to charge me £406 for repair. Asked them if they could fix it. They replied they couldn't because they didn't have a coil compressor to do job. Went to a local garage to they charged me £406.58 for new coil spring nappa stabilising link shock absorber top strut mounting kit and finally sorted out my stop light issues.
When I phoned national tyres for a retest well within 10 day grace period. The coil was fixed on the 7th August by local garage. National tyres told me there diary facilities and techniques were not available within there grace period .
BE WARNED DON'T GO TO NATIONAL TYRES rip off service price and no 10 days grace period for retest. They would easily book you in if I paid again.
David

BE WARNED DON'T GO TO THEM

5 de agosto de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

30 point safety product offers little value

The tyre change was fine.

However, the 30-point safety check may not be worth doing ahead of an MOT.

Although the car passed the safety check at Halfords, it failed the MOT on two major points — both of which I had expected to be covered.

One was a rear seatbelt that had never been used and wouldn't buckle — yet it had supposedly passed inspection.

The other was a headlight beam issue, which wasn't flagged because it falls outside the scope of their check.

It may be more effective to carry out basic checks yourself and arrange a separate headlight alignment if you have concerns.

This isn't a complaint — just a reflection that the safety check, in this case, offered limited value.

26 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

MOT service great

MOT service great, app useful because it allowed me to reschedule the MOT easily when I realised I could not make the original date.

16 de diciembre de 2024
Opinión espontánea
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

Hi John,

Thank you so much for your kind words. We're glad to hear that you had an excellent experience. Our team appreciates your support, and we look forward to serving you again! 😊👏

Regards,
Shivam

Valorada con 1 estrellas sobre 5

This morning

This morning, Saturday Oct 5th I went to National Tyres and Autocare Formby (Altcar Rd, L37), 97 Altcar Rd, Formby, Merseyside L37 8DL. Phone: 01704 833940 (Opposite Tesco).

I have two new wheels and tyres from Erde that needed fixing to my Erde 142 Trailer, the job was to take the two old wheels off and to put the two new wheels on. Probably a 20 minutes job.

The 2 young gentlemen who work there didn’t seem at all interest in doing this relatively simple job for me and came up with number of reasons / excuses as to why they couldn’t do this for me.

Neither man seemed at all interest in doing simple avoid work to change two wheels for me which is odd as I had always thought National Tyres did that for a living.

But hey, ho, all I can say is dreadful and uninterested staff who work at National Tyress really need to consider why they do that job in the first place. Awful customer services.

My recommendation sis to anyone considering using National Tyres at Formby is don’t bother go elsewhere.

5 de octubre de 2024
Opinión espontánea
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

Thanks for taking the time to leave feedback on your recent experience.

We are sorry that your experience was not a positive one, and we will work hard to ensure we make this right.

Please could you update your review to include an order number/booking reference/case reference so we can get in touch with you and find a resolution?

We look forward to speaking with you soon. Thanks - Frazer

Valorada con 5 estrellas sobre 5

The Formby branch of National Tyres and…

The Formby branch of National Tyres and Autocare on Altcar Road provide an exceptionally high standard of customer care and support, deserving of the highest praise for their dedication to ensure your experience is outstanding in every respect. You need not hesitate to entrust your car to their inspections and servicing needs, in spite of the fact that they do not carry any main dealership badge of approval, the expertise of their mechanics and engineers ensures that even the most complicated servicing needs are carried out with trusted spare parts and lubricants as if you had selected a branded garage to do the work. At all times you are kept fully informed of the procedures being carried out and routinely present the old parts requiring replacement as further evidence of the work done. I am surprised that they do not have an award for "Team of the Year" to be presented to the most productive and influential branch since Formby would feature prominently in such a scheme. It would further enhance the competence image if all certification awards earned by mechanics and support staff were prominently displayed in waiting areas to reinforce the fact that your car is in safe hands and will be treated with respect and consideration. An outstanding experience of mechanical skill and knowledge serves to reinforce the fact that you have made a wise choice in entrusting your servicing needs to National Tyres and Autocare, serving the motoring public with an acclaimed standard of true professional talent.

19 de marzo de 2024
Opinión espontánea
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

Hi Raymond,

Thank you so much for sharing your positive experience. We pride ourselves on professionalism. We are always trying our best to make your experience memorable and we’re glad that we’ve achieved it! Your satisfaction is our ultimate goal. We are thrilled that we hit the mark for you.

Thank you for choosing Halfords.

Regards,
Nidhi

Valorada con 2 estrellas sobre 5

Had my MOT and interim service on the…

Had my MOT and interim service on the 12th of May. I didn't receive a smoke report but was told everything was okay. Asked if there was anything majorly bad on the MOT, looking at possible future garage bills - nothing - only what is on the MOT . Received an email (today) via Halfords premium motoring club that I needed to renew my timing belt and fuel filter. TODAY. Now on the interim service (£149) they will look at my timing belt and fuel filter and report if necessary. Only filter they will replace is the oil filter. Guess, I won't be coming back - cheers for the quick headsup guys.

12 de mayo de 2023
Opinión espontánea
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

HI Brian,

Thank you for taking the time to leave a review with us, we appreciate all feedback as it helps us improve our service in the future. I am sorry to hear you didn't get the full report on your MOT and sorry for the extra appointment that was to follow.

We always pride ourselves on our high level of service so we are disappointed we did not meet your expectations on this occasion.

I Have fed this back to the team to look into this moving forwards and to upskill on the colleagues in question.

Thanks, Ruth

Valorada con 3 estrellas sobre 5

BUT worst ever services received twice in Formby Branch

Excellent experience one year ago at National Tyres and Autocare Liverpool (Vauxhall Road L3) Branch (four new tyres fitted and alignment in less than one hour), Nice experience with mobile battery fitting one mounth ago , BUT worst ever services received twice in Formby Branch with new tyres fitted + Alignment And Balancing in 4 hours time few months ago , and the last experience two days ago when they manage to change two tyres in 3 hours and ask me to wait another 1 or more for alignment (paid but not done)... One of the boys very arrogant and taking the job as a joke !

8 de julio de 2023
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

Hi Daniela,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We are very sorry for the very poor service you received in our Formby branch, we pride ourselves on excellent customer service, so it’s disappointing when we hear from customers who have been let down.

We will be sure to pass this on to the branch manager to ensure this is looked into, we thank you again for bringing this to our attention.

Hope you have a lovely weekend- Ffion

Valorada con 5 estrellas sobre 5

very good price and very good type of…

very good price and very good type of tyres very recommended buy to NATIONAL TYRES you will never be disappointed a 5 STAR ⭐️⭐️⭐️⭐️⭐️ company

15 de junio de 2023
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Valorada con 5 estrellas sobre 5

Very good choice of tyres

Very good choice of tyres, option to pay later with just a deposit which I have done which is very helpful in these times.

14 de junio de 2023
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

Dear Customer

Thank you for your 5 star review.

Kind regards

Robert

Valorada con 5 estrellas sobre 5

Cheapest Tyres

Cheapest Tyres - also can pay with 0% interest payments

1 de junio de 2023
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Valorada con 5 estrellas sobre 5

It was easy to use

21 de abril de 2023
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

Dear Arthur

Thank you for your 5 star review.

Kind Regards

Robert

Valorada con 5 estrellas sobre 5

Excellent service

Reception really good, polite staff, quick and efficient service

20 de abril de 2023
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

Dear Michael

Thank you for your 5 star review.

Kind Regards

Robert

Valorada con 1 estrellas sobre 5

Your company broke my headlight trim

Your company broke my headlight trim, didn’t inform me until I picked my car up, then told me it just fell off and would only cost ME a couple of quid to sort. Turns out the trim has had all its housings sheared off. Will take it to mini on Friday to ask their opinion. Have already had a quote if £45 to replace it, disgraceful, even sent out 2 big blokes to watch (intimidate) as we discussed what to do in car park. will leave same feedback on Halfords site.

12 de abril de 2023
Opinión espontánea
Logotipo de National Tyres and Autocare - Formby

Respuesta de National Tyres and Autocare - Formby

Good afternoon Chris,

Thank you for taking the time to leave a review on your experience with the Havant branch. We always appreciate receiving reviews from our customers!

We're so sorry to hear your car was damaged during your service, this is definitely not the level of quality work we strive for, and we would like to look into this further for you.

We have reached out further for some more information on this. If you could kindly respond with your contact information/ booking details, we can request a member of the team to contact you to discuss this further.

Kind regards, Ffion

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