A kind, understanding person, willing to take time to listen and understand my situation completely. Lots of helpful advice and information of other organisations that may be able to help. For someone... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I hid all my debt under the bed and it was all in my head to express concerns to someone else realised so much frustration to approach life again and that I'm not alone in this ❤️
La empresa ha respondido
The advisers provided constructive and detailed advice on what I needed to do. There were no guarantees as it was a last minute effort to resolve a difficult situation. They explained what was neede... Ver más
La empresa ha respondido
I contacted National Debt line after receiving a letter threatening a visit from bailiffs. I had no idea what to do, what the bailiff could legally do and decided to call National Debtline which was a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
National Debtline is a charity run by the Money Advice Trust. Working in England, Wales and Scotland, we have helped millions of people deal with their debts. We provide free, independent debt advice over the phone and through our webchat service. We've been helping people in the UK with debt since 1987.
Información de contacto
Reino Unido
- www.nationaldebtline.org
4,6
Excelente
338 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 92% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service just give them a call…
Great service just give them a call they really do help
14 de marzo de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear you found our advice helpful. Kind Regards, National Debtline
Very helpful and took the time to…
Very helpful and took the time to really understand my problems was worried to talk to anyone but as soon as made contact they made me feel less stressed and alone
18 de marzo de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear you found our service very helpful and our advisers took their time to listen to you. Kind Regards, National Debtline
I am truly thankful for National…
I am truly thankful for National Debtline, I couldn't have done it without the knowledge, guidance and support from the team. The links they send for letters, research about funding, cutting costs due to extremely low income/mental health etc. I would recommend anyone using National Debtline, they make you feel comfortable, non-judgmental, friendly. Just call them, it is ok and you are safe with them. Be open and honest, I am still working with them. Thank you very much.
14 de marzo de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear you found our advisers friendly and non-judgemental and we were able to help you. Kind Regards, National Debtline
A great weight lifted off my mind after speaking to an advisor
Great advice and steps to take . A really lovely and understanding advisor .
11 de marzo de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear you received great advice and our adviser was lovely and understanding. Kind Regards, National Debtline
Everything was amazing very good and…
Everything was amazing very good and kind
8 de marzo de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear you found our service amazing. Kind Regards, National Debtline
Harrassing
Keep getting phone calls from several different numbers all over England have asked them to stop calling me but keep phoning 5-6 times a day starting to get rather annoying
9 de marzo de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We are really sorry to hear that you have been experiencing recent calls like this. We can confirm that these calls were not made by National Debtline as we do not make outbound calls.
We have had a number of reports recently similar to your experience and having done some further investigation, it appears that some disreputable organisations are calling numbers and pretending to be us, or they have similar names to us, in order to take advantage of our good reputation with the aim of either selling products or obtaining details from that individual. Please block these numbers in the future.
Respuesta de National Debtline
Thank you for your review. We're pleased to hear your call was good. Kind Regards, National Debtline
Very helpful
Helpful understanding gave clear advice. Helped me understand the process.
5 de marzo de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear we were able to give you clear advice. Kind Regards, National Debtline
Absolutely brilliant
Absolutely brilliant. Told me things I didn’t even know. So much useful information. Thank you!
2 de marzo de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear we were able to give you useful advice. Kind Regards, National Debtline
Respuesta de National Debtline
Thank you for your review. We're pleased to hear we were able to help you. Kind Regards, National Debtline
Fantastic advice
Fantastic advice, and reassurance knowing that there is help out there. I would definitely recommend National Debtline as they genuinely want to help people without being judgemental or patronising.
27 de febrero de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear you received good advice that helped you. Kind Regards, National Debtline
Very helpful and didn’t talk too long…
Very helpful and didn’t talk too long to wait
2 de febrero de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear we were able to help you. Kind Regards, National Debtline
The service is great staff have…
The service is great staff have experience and time to deal with their customers in a professional manner.
18 de febrero de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear we were able to help you. Kind Regards, National Debtline
The service is great
The service is great, staffs have the experience and time to deal with their customers in a professional manner. I can recommend this service to my friends and family with no worries.
26 de febrero de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear you found our service great. Kind Regards, National Debtline
Excellent support network full of…
Excellent support network full of information at a very speedy pace but I didn’t like the links being lost once the webcast ended., I didn’t know where to go find that information
26 de febrero de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear we were able to help you. Kind Regards, National Debtline
I recently lost my job and fell into…
I recently lost my job and fell into debt. National Debtline allayed my fears
23 de febrero de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're glad to hear we were able to help. Kind Regards, National Debtline
Debtline was there for me
Debtline was there for me when I didn’t know where to turn. It provided confident and useful advice and put me in touch with the correct path for my family personal circumstances. I will use it and am using their tools to help me plan the next steps. It’s not a magic wand but it really helps to order your thoughts when everything is seeming so hopeless and troubling. The service is free so no strings and no cost.
17 de febrero de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're glad to hear we were able to help and you have found our advice useful. Kind Regards, National Debtline
Respuesta de National Debtline
Thank you for your review. We're pleased to hear you have found our services great. Kind Regards, National Debtline
Excellent service, highly competent
Patience in collecting the relevant info from me, then very clear feedback on the process and next steps I needed to take. Gave me confidence to proceed without spending money on lawyers (at least for now)
Just be patient waiting for the call to be answered
19 de febrero de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We're pleased to hear you have found our services excellent and that we were able to help. Kind Regards, National Debtline
They just helped me get the right…
They just helped me get the right advice and all my finances in order
5 de febrero de 2026
Opinión espontánea
Respuesta de National Debtline
Thank you for your review. We are pleased to hear we were able to help. Kind Regards, National Debtline
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