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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Navy exfoliating hand soap is truly chef's kiss! The pumice exfoliates leaving your hands soft and silky and the fragrance lingers. The signature scent is beloved by my husband too, so that's a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

In three different moments I purchased the scissors, the cuticle balm, and the serum. They are three incredible and amazing products that I’m truly enjoying in my daily manicure routine. Excellent qua... Ver más

Valorada con 2 estrellas sobre 5

Sent an email and heard nothing back, contacted you over Instagram then that went quiet would of just loved some help but it's okay. Didn't get product so no comment there.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’m absolutely delighted how much Cuticle Balm has helped my natural nails. Other women in my family have also become Navy converts after I gifted the Cuticle Balm and other Navy products as... Ver más

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Información sobre la empresa

  1. Proveedor de productos de belleza

Escrito por la empresa

Navy Professional | Seasonally-Led Beauty & Lifestyle


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(186)

117 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Heavenly cuticle balm

Absolutely LOVE this cuticle balm, it’s heavenly! Smells divine, lasts for ages and absorbs quickly.
Easy to order and arrived really quickly too, beautifully packaged as well.

8 de enero de 2026
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for sharing this. We are really pleased to hear how much you are enjoying the cuticle balm and that the texture, scent and absorption have worked so well for you. Those details matter to us because they support consistent, comfortable daily care.
It is also good to know that ordering and delivery felt straightforward and that the packaging arrived as intended. We appreciate you taking the time to leave a review and we are glad to be part of your ongoing nail care routine.

Valorada con 4 estrellas sobre 5

Lovely products

I really love all the Navy products and the customer service has always been good. However, I was a bit put off by having to pay £5.95 postage when I was ordering over £100 worth of goods.

12 de enero de 2026
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for your lovely feedback about our products and customer service — it really means a lot to us.

We completely understand how postage costs can feel frustrating, especially on a larger order. Since your purchase, we’ve actually reduced our free delivery threshold to £75 so we can pass on savings wherever possible, though shipping costs unfortunately remain very high for us.

We truly appreciate your support and hope this helps make future orders even easier.

Valorada con 5 estrellas sobre 5

I have tried a myriad of nail products…

I have tried a myriad of nail products and these are amongst the most luxurious I have used . I am using the cuticle balm, which smells divine and is rich and moisturising and I have recently ordered the serum , a cuticle pen for my bag and the strength and grow treatments too.
I can say with confidence that the serum and balm are making a difference to the condition of the skin around my nails and I have high hopes for the nail treatments too

6 de enero de 2026
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for taking the time to share such a thoughtful review.
We’re delighted to hear that you’re enjoying the cuticle balm and its scent, and that both the balm and serum are already making a noticeable difference to the skin around your nails. It’s especially lovely to know our products stand out among so many you’ve tried.
We hope the strength and grow treatments continue to deliver great results for you, and we truly appreciate your support and trust in our range.

Valorada con 5 estrellas sobre 5

Such a great independent company

Such a great independent company. Products are really high quality and customer service was excellent. Would definitely shop again.

5 de enero de 2026
Opinión espontánea
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Respuesta de Navy Professional

Oh thank you so much Catherine your review means the world to us.

Valorada con 5 estrellas sobre 5

The ultimate treat.

Over the last couple of months, I’ve placed a couple of orders with Navy. This has included the purchase of the nail serum, nail balm, lip balm, tools, nail polish set and green case. This is for me, so im not a nail tech business. Genuinely, the Navy products are exquisitely presented, and it really is a ritual, every time you use even just one item. The serum leaves my hands feeling really soft, the nail balm is just the best I’ve ever tried, the polish (nail eraser, grow and strength) has made an incredible difference to my nail health and strength, the lip balm, wow, so nourishing to my very dry lips, and the green case is just the perfect little carry all. I am so happy with everything and will keep topping up my little kit.

1 de enero de 2026
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for taking the time to share such a thoughtful review — it truly means the world to us. We love hearing how Navy has become part of your self-care ritual, especially knowing our products are being enjoyed outside of a professional setting too.
We’re so glad you’re seeing real improvements in your nail health and that the serum, balm and treatments are making such a difference. And hearing that the lip balm and green case have earned a place in your everyday kit makes us incredibly happy.
Thank you for choosing Navy and for supporting us — we can’t wait to be part of your routine for a long time to come.

Valorada con 5 estrellas sobre 5

Love the smell

Love the smell, it’s really nourishing. It’s help my psoriasis that I have on my hand

26 de enero de 2026
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for sharing this with us. We’re really pleased to hear you love the scent and find the formula so nourishing. Knowing it’s helped soothe your psoriasis on your hand truly means a lot to us.
Thank you for trusting Navy as part of your care routine — we’re so grateful for your support

Valorada con 4 estrellas sobre 5

Really love the hand and nail serum

Really love the hand and nail serum! Leaves my hands feeling soft without being greasy and smells fantastic! There was a delay in delivery but I ordered over Xmas and I understand that they close down for a few days. Also love that it is made in the UK.

24 de enero de 2026
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for your lovely review. We’re so pleased to hear you’re loving the hand and nail serum — especially that it leaves your hands feeling soft without any greasiness (that’s exactly what we aim for!).
Thank you as well for your understanding around the Christmas delivery delay — we really appreciate your patience. And we’re proud to make our products here in the UK, so it means a lot that this stood out to you.
Thanks again for supporting Navy — it truly means the world to us

Valorada con 4 estrellas sobre 5

Lovely brand

Really love the hand & cuticle serum it’s made a massive difference already, would definitely recommend! But the time it took to be delivered put me off a little bit!

22 de enero de 2026
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order. We're sorry for the slight delay, at the time of your order our team had took a couple of extra days off to enjoy the festive period with their families. We appreciate your feedback and will take this onboard moving forward.

Valorada con 5 estrellas sobre 5

Beautiful products

I had lost all the cuticles on a few fingers as I suffer from severe eczema.
For me since using both the cuticle oil and balm my fingers and nails have looked so much better. And it smells amazing.
Items were shipped promptly, packaged securely and arrived quickly.

7 de enero de 2026
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order x

Valorada con 5 estrellas sobre 5

Absolutely love this hand balm

Absolutely love this hand balm! It soaks into the skin beautifully without feeling greasy or heavy, leaving my hands instantly soft and deeply nourished. Even very dry skin feels smoother and more comfortable after just one use. The scent is wonderful — subtle, calming, and feels like a little luxury every time I apply it. A little goes a long way, and my hands stay moisturised for hours. I wouldn’t be witBout it

5 de enero de 2026
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order x

Valorada con 5 estrellas sobre 5

Absolutely delighted with my…

Absolutely delighted with my purchases..excellent quality and my daughter in laws loved the robes ⭐️

24 de diciembre de 2025
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with the quality, and it means the world to us that your daughters-in-law loved their robes ⭐️

Valorada con 5 estrellas sobre 5

Gorgeous

Originally bought the cuticle balm loved it so much bought the hand cream and wax melts as they smell gorgeous. Love the products a touch a luxury.

29 de diciembre de 2025
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for your wonderful review! We’re thrilled to hear how much you loved the cuticle balm and that you went on to try the hand cream and wax melts too. It means a lot to us that you see our products as a little touch of luxury that’s exactly what we aim for ✨

Valorada con 5 estrellas sobre 5

Love these products- highly reccomend

Love these products- have tried the cuticle balm, hand balm and base and would very much recommend. My nails were very damaged after a reaction to gels and these have helped them to recover. My nails now look strong and healthy. The balms both smell amazing too. Delivery is fast.

24 de diciembre de 2025
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for taking the time to leave such a detailed review. We’re so pleased to hear that the cuticle balm, hand balm, and base have helped your nails recover and regain their strength after damage, that really means a lot to us. We’re also glad you love the scent and that delivery was nice and quick. Thank you for your recommendation and support

Valorada con 5 estrellas sobre 5

I love everything about navy…

I love everything about navy professional, from their ethos, customer service to the very products themselves.
Thank you Navy for all of the lovely products I have purchased from you and the long lasting impact it has had on my skin and nails! Life long customer 💙

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Navy Professional

Thank you so much for such a beautiful review. It truly means the world to us that you love not only the products, but also our ethos and customer service. Knowing the long-lasting impact our products have had on your skin and nails is incredibly rewarding, and we’re so grateful to have you as part of the Navy family. A lifelong customer is the highest compliment, thank you for your continued support

Valorada con 5 estrellas sobre 5

Fabulous!

The oil is the best I have ever used (I have tried a lot!) within one week of daily use my cuticles are hydrated and my nails look conditioned and well maintained using the Vitamin E and Biotin Base. I have asked for additional products for Christmas!

17 de diciembre de 2025
Opinión espontánea
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Respuesta de Navy Professional

Wow, thank you for such a glowing review! We’re thrilled to hear how well the oil, along with the Vitamin E and Biotin Base, has worked for your nails and cuticles. It’s wonderful to know it’s become part of your routine, and we’re so excited that our products are on your Christmas list too! ✨

Valorada con 5 estrellas sobre 5

Very Good Company

I’ve used the navy cuticle balm previously and from my experience as soon as I stop using it my nails become weaker and peel. It’s definitely the best I have tried. The smell is beautiful also. The other items I bought are for gifts so I cannot comment on them

10 de diciembre de 2025
Opinión espontánea
Logotipo de Navy Professional

Respuesta de Navy Professional

Thank you so much for your review and for sharing your experience with our Cuticle Balm.
We’re really pleased to hear that you’ve found it so effective and that it’s become a staple in keeping your nails strong and healthy. It’s lovely to know you enjoy the scent too that’s always one of our favourite details.
We completely understand that you’re unable to comment on the other items as they’re gifts, and we truly appreciate you choosing Navy for them. We hope they’re received and enjoyed just as much.
Thank you again for your continued support it really does mean a great deal to our small team.
Warmest regards,
The Navy Team

Valorada con 5 estrellas sobre 5

Been searching for a good pair of…

Been searching for a good pair of cuticle scissors for ages (I'm very picky about them) and thanks to Navy, I've finally got the perfect ones! They truly are precise and gorgeous. Their cuticle balm is also incredible and smells heavenly!
I love taking care of my natural nails with beautiful products and tools, as well as supporting great businesses, and Navy ticks both of those boxes for me.

15 de noviembre de 2025
Opinión espontánea
Logotipo de Navy Professional

Respuesta de Navy Professional

Thank you so much for your lovely review! We’re thrilled to hear that you’ve finally found your perfect pair of cuticle scissors with us, it means a lot, especially knowing how particular you are about quality. We’re also so happy you’re enjoying the cuticle balm (the scent is a favourite of ours too!).

It’s wonderful to hear that caring for your natural nails with beautiful tools and products brings you joy, and we’re incredibly grateful for your support.

Thank you for choosing Navy

Valorada con 5 estrellas sobre 5

I have purchased a ticket for the pop…

I have purchased a ticket for the pop up on December so this is not a review, per se l, but I am sure the pop up will be high quality and fun, the same as all the beautiful products.

13 de noviembre de 2025
Opinión espontánea
Logotipo de Navy Professional

Respuesta de Navy Professional

Thank you so much for your lovely message! We’re delighted to hear you’ve secured your ticket for the December pop-up, we can’t wait to welcome you. We’re sure it will be just as high-quality, fun, and beautifully presented as the products you know and love.
Thank you for your support, and we look forward to seeing you there!

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