I’m lucky enough to be relatively near the Farnham store which is such a joy to visit, with a warm welcome every time I walk through the door, to decor and accessory changes in the fabulous room setti... Ver más
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Consulta las opiniones de los clientes
We have just taken delivery our new Walton Four poster bed which we bought from the Farnham showroom. The bed is beautiful, the staff in the showroom were extremely helpful and Clint and Marcin who de... Ver más
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Beautifully curated collection. Quality used to be slightly better. The prices have become a little more inflated than products worth but probably due to import duties. Customer service department is... Ver más
La empresa ha respondido
We are so pleased with our new Utility/Boot Room designed by the wonderfully talented Gill from Neptune, Farnham. Gill helped us every step of the way with the design process; choosing the right colou... Ver más
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Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Accesorios para muebles
- Diseñador de interiores
- Tienda de mobiliario para jardín
- Tienda de mobiliario para salones
- Tienda de suministros de cocina
Sobre Neptune - Farnham
Escrito por la empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Información de contacto
16 Folly Hill, GU9 0BB, Farnham, Surrey, Reino Unido
- 01252 713 047
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Christmas tablescaping and spring Moodboard workshops
Attended the Christmas tablescaping afternoon in December and the Mood board morning last week. Both events were well organised, informative, inspiring and fun. The shop/space for the events was set up beautifully and lovely refreshments provided. The Neptune team and guest speakers were friendly and very happy to share advice and tips. Would highly recommend.

Respuesta de Neptune - Farnham
Tablescaping workshop
Attended a tablescaping workshop at Neptune, Farnham. All of the Neptune staff were friendly and attentive and the workshop was fabulous, such a great space and worked very well - I wanted all of the items from the table as well as the open plan kitchen we were in!
Would highly recommend, beautiful space and styling. I would definitely be interested in attending future workshops.

Respuesta de Neptune - Farnham
I went to a tablescaping workshop with…
I went to a tablescaping workshop with Lucy. Had an amazing time. Learned a lot and enjoyed looking round the shop after and buying a few things for my table. The staff were so friendly and welcoming. One of my favourite shops to visit.

Respuesta de Neptune - Farnham

Respuesta de Neptune - Farnham
We received great service and support…
We received great service and support from the team in Farnham and in particular Ilyeash. We could not be happier and would rate Neptune after sales as first class. Thank you!

Respuesta de Neptune - Farnham
Lifetime Guarantee
I've had my wonderful kitchen for four years and still love it as much as day one. A couple of cupboards had lost alignment so I contacted Neptune and within no time at all they sent someone out to sort my snagging issues. These were done quickly and efficiently, very happy with the outcome. 😊

Respuesta de Neptune - Farnham
Lounge Makeover.
We recently had a makeover in our lounge. It wasn't huge but Danica has transformed our room into a beautiful, relaxing place to sit and enjoy. She listened carefully to what we wanted and we got exactly what we asked for. She was so professional and gave me her opinion when I asked for it and was so knowledgable about every item I asked about! It was a pleasure to work with her and I would definitely recommend her and the Neptune team wholeheartedly.

Respuesta de Neptune - Farnham
Have always loved Neptune but recently…
Have always loved Neptune but recently I feel they have gone downhill. Not the products but the customer experience, in store and with the design team.

Respuesta de Neptune - Farnham

Respuesta de Neptune - Farnham
I was struggling with making decisions…
I was struggling with making decisions for my living room until I met Kathryn from Neptune Farnham. She was amazing and really helped me with the design process; choosing the right colours, textures and finishes to create a space that felt practical and beautiful. I will definitely be using Kathryn to help with future projects in our home.

Respuesta de Neptune - Farnham
Professional service from start to…
Professional service from start to finish and high quality furniture and accessories for your home.

Respuesta de Neptune - Farnham
Communications were excellent
Communications were excellent, delivery easy and straightforward. Product arrived as described, thank you.

Respuesta de Neptune - Farnham
Timings
I have to say that although we waited patiently for our furniture and accessories. It was a very long wait.
You sent a voucher for £50 before the furniture arrive, so I didn't know what I would need till everything in place. The voucher had by then expired.

Respuesta de Neptune - Farnham
From start to finish the whole experience with Neptune Farnham was great
We ordered three bedsteads & headboards from the Farnham branch. They were helpful with choosing the fabrics and Catrina kept us updated when there was a delay with delivery. All assembled by the courteous delivery guys and we are very pleased with the beds.
I would feel very confident in ordering from Neptune again.

Respuesta de Neptune - Farnham
My side table was delivered on time by…
My side table was delivered on time by two very helpful, polite employees and looks perfect in my sitting room.

Respuesta de Neptune - Farnham
Over the moon with our utility and boot room!
We are so pleased with our new Utility/Boot Room designed by the wonderfully talented Gill from Neptune, Farnham. Gill helped us every step of the way with the design process; choosing the right colours, textures and finishes to create a space that felt practical and beautiful. Every step of the process was seamless, from concept through to the final home visit to ensure we were happy with the completed space. We’ll definitely be using Gill and her team to help with future projects in our home.

Respuesta de Neptune - Farnham
Farnham shop assistant saved the day!
I was given wrong advice via customer support email. I called the Farnham shop to verify and was given the correct advice. The lady was so helpful and managed to order the extra marble tiles I needed to arrive the next day. She went the extra mile and that’s really appreciated. I’ll definitely be shopping at Neptune again! We plan to get a bed and some paint for our next project.

Respuesta de Neptune - Farnham
Friendly staff
Really friendly staff. Went in with my young daughter and the staff member spoke to her too as she was serving me and recommended a place to go over the school holidays. Little touches like that make for a pleasant visit. Along with all the lovely items to buy too, obviously!

Respuesta de Neptune - Farnham
Neptune are a pleasure to deal with
Neptune are a pleasure to deal with, easy ordering, timescale for delivery met, and for the painted stool I ordered the delivery came with a matchpot of touch up paint in the same colour - unadvertised but very thoughtful. Beautifully made products.

Respuesta de Neptune - Farnham
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