Neptune - Hailsham Opiniones 

166
TrustScore: 5 sobre 5

4,9

North Street, BN27 1DQ Hailsham, East Sussex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recently visited the Hailsham store and the customer service was absolutely brilliant. The staff were very helpful and went way beyond to help us with our purchases.

Valorada con 4 estrellas sobre 5

Always a pleasure to visit Neptune in Hailsham. Katy, Katie and Rachael are welcoming, very helpful and knowledgable about the products. Always greeted with a smile and an offer of tea or coffee. Wo... Ver más

Valorada con 5 estrellas sobre 5

Rachel and her team offer a very friendly and relaxed experience when you enter the shop. It’s beautifully merchandised and the room set ups are exquisite. She didn’t follow us around but offered advi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lottie, Lucy and the wider team at Neptune - Hailsham are simply brilliant. They have solid knowledge on what works from an interior design perspective and share their opinions in a kind and consider... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de mobiliario para jardín
  4. Diseñador de interiores
  5. Tienda de suministros de cocina
  6. Tienda de mobiliario para salones

Sobre Neptune - Hailsham

Escrito por la empresa

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Información de contacto

  • North Street, BN27 1DQ, Hailsham, East Sussex, Reino Unido

  • 01323 849483

4,9

Excelente

TrustScore: 5 sobre 5

166 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(166)

2226 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Another great visit!

Had another delightful visit to Neptune - always a pleasure to wander round, thanks Shannan and Katy for your help and friendliness!
Look forward to returning soon!

16 de junio de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Hi Sophie, we are so glad you enjoyed your visit once again. Thank you for lovely feedback. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

Such lovely staff

Always such friendly staff and always greeted with a coffee. Shannan and Katy are great sales people and we left with some lovely goodies. Fantastic site!

16 de junio de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Thank you for taking then time to leave these kind words Emma. We hope to welcome you back again soon. Team Neptune Hailsham x

Valorada con 5 estrellas sobre 5

The picture I bought was a present

The picture I bought was a present. It was greatly appreciated. An excellent choice and the delivery went smoothly. I love the Neptune shop in Hailsham.

3 de junio de 2024
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Thanks Liz, we're very grateful and very pleased that your prunt is a success! Tob y and Team Hailsham

Valorada con 5 estrellas sobre 5

What an amazing place....you could…

What an amazing place....you could literally get lost looking around all the beautiful room settings! Easy to find and park and Shannan and Katy are beyond friendly....even offer you a drink! The product range is extensive and you can tell that both ladies are very passionate about all that they do. I will 100% be recommending and revisiting!

2 de junio de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Thanks for your lovely review which I have passed on to Shannan and Katy. You are always welcome in Hailsham Tracie! See you soon we hope. Toby and the Hailsham Team

Valorada con 5 estrellas sobre 5

Brilliant service from Neptune…

Brilliant service from Neptune Hailsham.
From first meeting to the design and installation, so pleased!
Our new kitchen is both beautiful and functional.
A special thanks to Lottie for the perfect design in a tricky space. And Gary for all the organisation. Craig too, for his hard work installing the kitchen and bringing it to life!
Thanks so much, we are thrilled.

12 de enero de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Melanie, thank you so much for your lovely review. We're thrilled that you love your kitchen. I have passed on your kind words to Lottie, Gary and Craig. Toby and the Hailsham Team

Valorada con 5 estrellas sobre 5

Great service and advice from Lucy and…

Great service and advice from Lucy and Shannan again!!
A few more purchases to keep the dream on track....!

19 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Pat, what a lovely review, thank you! Lucy and the Hailsham team x

Valorada con 5 estrellas sobre 5

One visit is not enough!

The girls in Neptune Hailsham today were so friendly and welcoming and greeted us with a glass of delicious Prosecco. I loved the garden furniture on promotion. Staff were really helpful with information on the couple of items I came in for and I hadn’t allowed enough time for the vast ranges on show. Will definitely be back!

18 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

We look forward to welcoming you back Jane, thank you for your kind words. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

Had a brilliant experience at Neptune…

Had a brilliant experience at Neptune this weekend..first trip to the Hailsham store and such a stunning showroom.
Shannan was so helpful with ideas for our lounge and colour schemes..
Will definitely be back.. thank you

17 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Hi Danielle, we are so glad you have found us. Thank you for taking then time to leave a review. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

Fab shop and equally fab service from…

Fab shop and equally fab service from Shannan. Thanks so much x

7 de marzo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Thank you for your lovely words Phoebe. We hope to see you again in store soon. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

Wonderful customer experience

Wonderful customer service at the Neptune event in Hailsham today, Katy was so lovely and helpful and made us feel so welcome! Great refreshments and really happy with my purchase. Could not recommend the beautiful store and fab team more highly! Will definitely be visiting again :)

18 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Many thanks for your kind review, we very much appreciate your feedback. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

Neptune hailsham

Rachael, Katie and Katy were all very welcoming and helpful when I called in to the Hailsham store today to look for gift.
The store is very nice and I was very impressed with the service and refreshments.

18 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Hi Victoria, thank you for taking time to post such positive feedback. Come and see us again soon. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

Excellent customer service

We popped into the shop today and met Katy, Katie and Rachel. Such lovely ladies, so helpful and knowledgable about the merchandise. They couldn't have been more helpful.
Thanks for all your help and see you again soon
Vaneta and Paul

18 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Hi Vaneta. We really appreciate your lovely review, thank you so much. See you soon . Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

First time visiting Neptune

First time visiting Neptune and what a lovely experience it was, the lovely ladies at Neptune Hailsham were so friendly and welcoming, the shop was beautifully laid out with all prices clear, my husband loved the smell as we walked into the shop and we ended up buying the oil for our mist diffuser, thank you Katy, Rachael and Katie for making it such a nice experience we will definitely be returning x

18 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Thank you for the fantastic feedback Helen, we so appreciate it. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

Great Staff

All the staff are so welcoming and happy to give their time and excellent choices. I thought I had made my decisions but having more time with Katie has really helped me make my best choices. I have a whole house to do and enjoy the shopping experience. I would like to see my garden choices

18 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Many thanks for taking the time to review us, we love hearing your positive feedback. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

Katie is always professional and super helpful

Katie is always really helpful and makes excellent suggestions. Making such important purchases is made so much easier with her expert help. I have worked with her on a couple of large projects and she is my go to person. Can’t recommend enough

18 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Thank you Sam, what lovely words! So kind of you. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

Visited the event today at Neptune…

Visited the event today at Neptune Hailsham and was served by three lovely members of staff. Everything looked so well presented, it was a great shopping experience. I’ll definitely be back again.

18 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

We are so glad you enjoyed your experience with us Tom. Many thanks for taking time to post your review. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

A gem of a shop

It is always a pleasure to visit Neptune in Hailsham. You are always greeted with a smile and offer of a coffee (their coffee is good!). I love wandering around admiring the many beautiful and stylish home furnishings. I don't think I have ever left without having bought or ordered something! Katie, Katy, Lucy and Rachel are fantastic and so helpful. Highly recommend this store.

18 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

Marion thank you for leaving such a wonderful review, we truly appreciate it. Neptune Hailsham team x

Valorada con 5 estrellas sobre 5

A gem of an interior design shop, high quality

Having recently moved to Hailsham we have needed to decorate a new house and buy some bedding and kitchen 'stuff'. We found Neptune on the way in to Hailsham and find we love many of their products. The paint is high quality and the crockery likewise. Egyptian cotton bedding and even artwork have also made their way home with us! Katie, Rachel and Katy are always smiling and offer a coffee (and nibbles today!) to make it a relaxed experience.
I'm sure we will end up buying more in due course, a gem of a home interior shop and highly recommended. Not cheap, but quality never is.

18 de mayo de 2024
Opinión espontánea
Logotipo de Neptune - Hailsham

Respuesta de Neptune - Hailsham

So glad you found us Nigel and that you enjoyed your visit. Come and see us again soon. Neptune Hailsham team x

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