We have purchased various beautiful items from Neptune in Knutsford including the Matilda chairs & the large Overton Wall Art 11 for our new contemporary apartment They are just perfect and we are... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We have purchased various beautiful items from Neptune in Knutsford including the Matilda chairs & the large Overton Wall Art 11 for our new contemporary apartment They are just perfect and we are... Ver más
La empresa ha respondido
Fabulous, friendly staff at the Knutsford store ,made choosing our new suite a complete dream. They assisted with colour choices and provided fabric samples which were very useful. We are VERY pleased... Ver más
La empresa ha respondido
Yes I am really pleased with purchase from Neptune knutsford staff really lovely and very helpful especially lady who served me sorry I can’t remember her name but she made me a lovely coffee
La empresa ha respondido
Our new bed head looks lovely. We originally wanted to fix to the bed base but the headboard needs two fittings at each side not the normal one. So we wall mounted it and it was super easy with the hi... Ver más
La empresa ha respondido
Escrito por la empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Chelford Rd, WA16 8TA, Knutsford, Cheshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I would just like to take this opportunity to say what excellent service and advice I received when using the in house designer Vicky Hill, who along with her very professional team of people did an amazing job transforming my home. She is extremely talented and has amazing vision and would highly recommend her to anyone thinking of using Neptune for their home.

Respuesta de Neptune - Knutsford
Professional staff helpful and understanding.The best team in a Neptune store and I have visited 5 !

Respuesta de Neptune - Knutsford
Hi there. I often shop at Neptune Knutsford and find the staff there so lovely and helpful. In particularly the last time I went there was a lady there that went above and beyond to help me. I only wish I had taken her name the lady was so lovely. It’s such a real pleasure to visit the stores.

Respuesta de Neptune - Knutsford
Neptune Furniture is timeless and great quality. The Knutsford staff are very helpful and customer service is excellent.

Respuesta de Neptune - Knutsford
Vicky has worked on our house for over a year and every step of the way she has been brilliant. I would highly recommend her as an interior designer. Vicky’s professionalism and attention to detail has been superb and we look forward to the next stage and future projects at our holiday house.

Respuesta de Neptune - Knutsford
Vicky has helped us with a complete house renovation over the past 6 months. She is so enthusiastic and full of energy! We needed someone to take over and tell us what to do, and with her positivity and decisiveness, she was perfect for this role. Lovely Neptune products too. We love our new house!

Respuesta de Neptune - Knutsford
Very friendly staff, lovely showroom full of quality furniture and furnishings. Always feels very homely and a calming place and a great inspiration.

Respuesta de Neptune - Knutsford
I loved the shop and the all the staff where very friendly, helpful and a pleasure to talk to, Im purchase had to be delivered to me and everything was very straight forward and I’m happy with my purchase
Thanks Neptune

Respuesta de Neptune - Knutsford
The Neptune colour consultation with Chrissy was excellent. She helped me to choose all the wall colours for our new home. Having not known where to start, she made the experience enjoyable and all the stress was taken out of the task. I am really delighted with the final choices and Chrissy was a joy to work with. Liz Covey

Respuesta de Neptune - Knutsford
Sales & design service excellent with attention to detail, although there were a couple of iccups they were dealt with and corrrected very swiftly by the fitters and management.
The fitters and signature painting specialist were excellent , always very prompt and their work second to none.
Although we couldn’t always get hold of the project management promptly they eventually got back to us and dealt with any matters promptly.
All in all would recommend Neptune

Respuesta de Neptune - Knutsford
Hi I have recently had a lot of visits to the knutsford Neptune shop where I have had a lot of support with the planning and advice when buying the paint for our kitchen. Stevie has given me a lot of support and advice which has been invaluable. Due to this we returned for more paint and have now decorated our hallway and about to start on our lounge.
Coming to Neptune in knutsford is such a lovely experience and we thank Stevie for all her support whether in store or on the phone .

Respuesta de Neptune - Knutsford
Great product. Pity it was broken on arrival and had to be taken away again. 5 weeks til a new one arrives. You’d think they’d check it before they set off.

Respuesta de Neptune - Knutsford
Absolutely amazing service from Stevie. Stunning furniture and furnishings . Highly recommended 😁

Respuesta de Neptune - Knutsford
Only recently heard of Neptune in Knutsford. Such a lovely place with beautiful products. Found everything we were looking for and more. Stevie and all the ladies were so helpful and friendly. Would definitely recommend and will definitely go back.

Respuesta de Neptune - Knutsford
We absolutely love all Neptune products and have bought most of our furniture from you. Knutsford Neptune is always our go to Neptune store. The service is always second to none and there is always a friendly welcome from all the staff. Special mention to Stevie who ordered some lights for us a few months ago. We knew they would be a while before they were in stock but Stevie kept us up to date at each stage and even emailed us to make sure they had arrived at ours when they should have. Thankyou for always making the experience special.

Respuesta de Neptune - Knutsford
The staff in store are amazing nothing is too much trouble. Very helpful in helping us choose garden furniture. The products are really good quality. The delivery was quick and seamless too. 100% recommend.

Respuesta de Neptune - Knutsford
Had the best experience/experiences in this store. Vicky Hill is fantastic at everything she does. She has the best ideas!! What a lovely person to get to know too! Can’t wait for more visits and more discussions about interior designs.

Respuesta de Neptune - Knutsford
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.