We ordered two chairs then, 2 weeks later a dresser. The sales staff managed to combine the two orders into one delivery. The delivery team, Shane and Ryan, were excellent, called 30 mins before a... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
I took delivery of a large garden chair during the week. Alfi & Josh delivered and as is always the case, delivery was professional, polite and a pleasure. I have received many Neptune items and with... Ver más
La empresa ha respondido
After the EPSOM fiasco, I was apprehensive about this sale. I’ve been to the past two that were held in Swindon and always enjoyed them. This one was well organised and managed; from the gentleman a... Ver más
La empresa ha respondido
Dream kitchen, exceptional quality and design, unrivalled. Such a positive experience from start to finish. Facilitated by Jenny in Swindon. She has been incredible! We have had many questions and... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de mobiliario para jardín
- Diseñador de interiores
- Tienda de suministros de cocina
- Tienda de mobiliario para salones
Sobre Neptune - Outlet
Escrito por la empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Información de contacto
Frankland Road, SN5 8YG, Swindon, England, Reino Unido
- 01793 427 439
4,7
Excelente
92 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
W come weekly to the outlet just for…
W come weekly to the outlet just for the restaurant!
The room settings are so relaxing
9 de noviembre de 2023
Respuesta de Neptune - Outlet
Thank you for your lovely review, we are so glad that you enjoy visiting the outlet, showroom and cafe. Hope to see you again soon. Jodie Burroughs, Outlet & Showroom Leader
Great customer service at Neptune Outlet
Called the Outlet to ask about a sofa displayed on the Outlet website. The member of staff arranged for us to view the item the next morning. We purchased the sofa. Thanks for such an efficient, friendly service. The whole experience was tremendous.
2 de noviembre de 2023
Respuesta de Neptune - Outlet
Thank you for the lovely review. So glad the team were able to support with the viewing of the sofa. We look forward to seeing you in store again soon.
Very helpful & friendly staff.
2 de octubre de 2023
Respuesta de Neptune - Outlet
Thank you for your lovely review, pleased we were able to help you with your sample pots of paint. Many Thanks Jodie Burroughs | Outlet Store leader
I absolutely love this brand
I absolutely love this brand, but there isn’t a shop near us so I do relay on the websites. Twice found ordering ver easy, dispatch has been swift, delivery is excellent, as is the customer care on the occasional time I’ve needed to ask a question re size etc. I have not problem in recommending Neptune 5 star service from me ⭐️
26 de septiembre de 2023
Opinión espontánea
Respuesta de Neptune - Outlet
Thank you so much for leaving us such a wonderful review, we are so pleased that you are very happy with our products and the service we are able to provide. That is such a shame that there isn't a store local to you. Hopefully this will change one day! Many Thanks Jodie Burroughs | Outlet and Showroom Leader.
I spoke with Karen on the phone this…
I spoke with Karen on the phone this morning she was very kind, patient and super helpful. What an asset to the team. Thanks again Karen x
26 de septiembre de 2023
Opinión espontánea
Respuesta de Neptune - Outlet
Thank you for taking the time to leave a review and for your lovely feedback. I am glad that Karen was able to help you. Many Thanks Jodie Burroughs | Outlet and Showroom Store Leader
Respuesta de Neptune - Outlet
Thank you for your lovely review, we are glad you love the products as much as we do. Thank you. Jodie Burroughs | Outlet and Showroom Store Leader
The staff at the outlet were lovely and…
The staff at the outlet were lovely and very helpful.
19 de junio de 2023
Opinión espontánea
Respuesta de Neptune - Outlet
Thank you so much for your review, Irene, it is always a pleasure to receive kind words and to be able to share these with the team. We look forward to welcoming you back soon and thank you again for taking the time to leave a review. Best wishes, Laura.
Excellent experience.
Great range of stock and we bought some mugs. Nice ladies behind the counter and all done speedily. Had a lovely coffee and cake and on our way after a quick zip round the amazing showrooms.
17 de agosto de 2023
Opinión espontánea
Respuesta de Neptune - Outlet
Thank you for leaving us such wonderful feedback, we are so glad you enjoyed visiting the outlet, showroom and our Provinist Cafe. We hope that you come and visit us again soon. Many Thanks Jodie | Outlet and Showroom Leader
I had a delivery today from Neptune…
I had a delivery today from Neptune Outlet and Paul & Jay were very friendly and took my 2 side tables and placed them where I asked.
I will definitely recommend your delivery service to my friends and family.
2 de agosto de 2023
Opinión espontánea
Respuesta de Neptune - Outlet
Thank you for your lovely feedback, we are glad that you had a wonderful delivery experience. Thank you Jodie, Outlet Store Leader
The whole experience was dealt with in…
The whole experience was dealt with in an understanding, professional way!
16 de julio de 2023
Respuesta de Neptune - Outlet
Thank you for taking the time to leave us a review. So glad you enjoyed shopping with us! Hope to see you instore soon.
Jodie Charles
Neptune Outlet | Store Leader
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