Your products are good, but your customer service is virtually non-existent. Any time I try to ask a Q via phone or email, I get your d*** virtual assistant "Natalie," who says she'll forward my quest... Ver más
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Consulta las opiniones de los clientes
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like... Ver más
La empresa ha respondido
I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their servic... Ver más
La empresa ha respondido
Was able to quickly find what I was looking for and place my order. I have been using the Hylands leg cramp ointment for several years. However, it's hard to find in the pharmacies to be able to buy... Ver más
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Información sobre la empresa
Sobre Natural Healthy Concepts
Escrito por la empresa
NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health
Información de contacto
Estados Unidos
- 1-866-505-7501
- service@nhc.com
- www.nhc.com
4,1
Muy bueno
499 opiniones
Invita a los clientes a opinar
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Ha contestado el 94% de las opiniones negativas
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It is easy to order and to set autofill…
It is easy to order and to set autofill so my supplements come at regularly scheduled intervals.
9 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for taking the time to share this! It's great to hear the subscription process is working well for you. We're always working to keep the ordering experience simple, so this is great to hear. We appreciate your business and hope to see you again soon!
Great customer service!
27 de julio de 2026
Respuesta de Natural Healthy Concepts
We really appreciate this, Trudy! It's wonderful to know our team's help stood out to you. Thank you for trusting us with your health and wellness needs!
Respuesta de Natural Healthy Concepts
Thank you for the great feedback! We’re glad you’ve been pleased with your experience and that your orders have been arriving quickly. We truly appreciate your business and support!
Easy to find past orders and search for…
Easy to find past orders and search for new items. Orders are filled and shipped quickly. Prices are competitive or better than similar sites. Have no complaints with NHC.
1 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for the wonderful feedback! We’re glad you’ve had such a smooth experience with NHC and that you can count on us for a convenient shopping experience and quick service. We truly appreciate your continued business!
Natural Healthy Concepts order…
I received my order in a timely fashion. The problem I had with Natural Healthy Concepts is I didn't receive my reward points for the purchases I made.
31 de julio de 2026
Respuesta de Natural Healthy Concepts
Thank you for sharing your feedback. We’re glad your order arrived promptly, but we understand the disappointment around the changes to our rewards program. We know rewards have been an important part of the NHC experience, and we appreciate you taking the time to share your concerns as we continue to evolve the program.
Respuesta de Natural Healthy Concepts
So glad your order got to you quickly — that's exactly what we aim for. We appreciate you choosing NHC!
prompt service
6 de agosto de 2026
Respuesta de Natural Healthy Concepts
We work hard to get orders out quickly, so it's great to hear yours arrived so fast. Thank you for being part of the NHC family!
Quality products offered with quick…
Quality products offered with quick shipping!!
Thanks NHC
8 de agosto de 2026
Respuesta de Natural Healthy Concepts
Fast, reliable shipping is something we take pride in, and we're glad it showed. Quality is something we take seriously, so this feedback really means a lot. We're grateful for your support and look forward to your next order!
Respuesta de Natural Healthy Concepts
Darryl, thank you for the great feedback! We're so glad this reflects your experience with us. Thanks again, and welcome back anytime!
Respuesta de Natural Healthy Concepts
We're grateful for this review, Deborah! Our team will be so happy to hear they made a positive impression. We appreciate your business and hope to see you again soon!
Respuesta de Natural Healthy Concepts
Thank you so much for review, Jene! We're so grateful for your continued loyalty. Thank you for trusting us with your health and wellness needs!
Respuesta de Natural Healthy Concepts
Thank you for taking the time to share this! So glad your order got to you quickly — that's exactly what we aim for. We're always working to keep the ordering experience simple, so this is great to hear. We're so glad you're part of the NHC community!
Respuesta de Natural Healthy Concepts
We really appreciate this, Sabine — thank you! We're happy the free shipping made your order even better.
Generally this is a good site
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like to be rewarded as a monthly customer without having to sign up as a subscriber that mandate auto billing. Faster delivery at a cheaper price would be good, too,
9 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for sharing such thoughtful feedback. We’re glad you’ve had a generally positive experience with our site, and we understand your frustration when promotional codes don’t work as expected. We also appreciate your perspective on wanting better savings as a regular customer without having to commit to recurring orders. Your feedback on promotions and shipping is valuable, and we’ll be sure to pass it along to our team.
I love that I can find so many products…
I love that I can find so many products I use shopping online at NHC. The website is easy to use. The sales and deals are good. If I ever have to call or ask for help wether in store or online, the staff is always friendly, helpful and accomodating.
9 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thanks for the kind words, Donna! We'll be sure to pass this along to our customer service team — they'll love hearing it. We work hard to keep a wide selection available, so it's great this stood out to you.
Respuesta de Natural Healthy Concepts
Thank you for coming back to NHC! We’re so glad you’ve been pleased with your product and appreciate you continuing to choose us.
Respuesta de Natural Healthy Concepts
We’re sorry it took longer than it should have to get things corrected. We appreciate your patience and the opportunity to make things right. Thank you for sticking with us.
You have been out of stock for my…
You have been out of stock for my autoship the last 5 or 5 months. It has been so long I have forgotten
9 de agosto de 2026
Respuesta de Natural Healthy Concepts
We understand how frustrating it must be to have gone months without being able to receive your product. It appears the manufacturer is no longer allowing us to sell the item online; however, we’d like to help get this sorted out for you, and someone from our team will be reaching out directly to discuss your options. Thank you for your patience and for bringing this to our attention.
Big Dog's Joint Siupplements
I have been getting joint supplements for my dog for 6 years and NHC has consistently had the lowest price and the highest quality customer service!
25 de febrero de 2026
Respuesta de Natural Healthy Concepts
Thank you for being such a loyal NHC customer for the past six years! We’re honored to be a trusted source for something so important to your pup’s well-being. Your continued support means so much to our team, and we’re grateful to be part of your pet’s routine!
Disappointing policy changes
The last time I placed an order I wasn’t able to use my points and was told your policy changed and points expire after a few months now. I’d been receiving a monthly order for several years and lost a lot of points. As a result I’ve decided to buy from a different supplier. I continue to receive several emails from you each week despite trying to unsubscribe several times.
15 de julio de 2026
Respuesta de Natural Healthy Concepts
Hi Annette! We apologize that changes to our loyalty program have left you disappointed. We will be reaching out directly to help make things right. We have also made sure you are unsubscribed from our promotional emails.
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