Your products are good, but your customer service is virtually non-existent. Any time I try to ask a Q via phone or email, I get your d*** virtual assistant "Natalie," who says she'll forward my quest... Ver más
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Consulta las opiniones de los clientes
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like... Ver más
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I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their servic... Ver más
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Was able to quickly find what I was looking for and place my order. I have been using the Hylands leg cramp ointment for several years. However, it's hard to find in the pharmacies to be able to buy... Ver más
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Información sobre la empresa
Sobre Natural Healthy Concepts
Escrito por la empresa
NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health
Información de contacto
Estados Unidos
- 1-866-505-7501
- service@nhc.com
- www.nhc.com
4,1
Muy bueno
499 opiniones
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I love the canna cell night cream and…
I love the canna cell night cream and all of sudden you stopped having it!
15 de julio de 2026
Respuesta de Natural Healthy Concepts
We understand how disappointing it is when a favorite product is no longer available. Unfortunately, the manufacturer has discontinued the product, so we’re no longer able to offer it. We truly appreciate you sharing how much you enjoyed it and hope we can help you find another product you’ll love just as much.
NON-EXISTENT CUSTOMER SERVICE
NON-EXISTENT CUSTOMER SERVICE
I had been a consistent customer for several years. Recently I needed to make a return and encountered Natalie the NHC AI assistant. Worst experience ever!!! Not only could it not find my order after I repeatedly supplied every detail from order # to zip code but a request for a human response took nearly a week with a promise of full refund 3 days after receipt. After I sent it back I received no notice that they received it. After about a week I contacted NHC and again encountered Natalie with the same inept results as before. After I called and left a message, I never heard back from anyone but eventually got an email from PayPal saying my refund would be made by the end of the month. I never heard from NHC and finally had to check my credit card statement to see if the refund had been made. I decided that this type of customer service wasn’t acceptable and decided to no longer order from them.
6 de julio de 2026
Respuesta de Natural Healthy Concepts
Thank you for sharing your experience. I’m truly sorry for the frustration you’ve been through, especially as a longtime NHC customer.
You should not have had to repeatedly provide the same information, wait days for a response, or check your payment account to find out whether your refund had been completed. We understand how disappointing it is to feel like you couldn’t reach a person who would take ownership of the issue.
We have completed your refund, but I also want to apologize that we did not communicate that with you directly or keep you informed throughout the return process.
One of our team members will be reaching out to you directly to help make things right.
several supplements
I have been ordering from them for a long time and really appreciate the speed and great service.
Joann
9 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for being a longtime NHC customer! We truly appreciate the trust you’ve placed in us over the years. It means a lot to know we’ve continued to be a reliable choice for you, and we’re grateful for your continued support!
Orders are take and info asked for all…
Orders are take and info asked for all direct and to point. Don’t remember date of order
9 de agosto de 2026
Respuesta de Natural Healthy Concepts
We’re glad to hear you found the ordering process straightforward and easy to navigate. We appreciate you choosing NHC and taking the time to share your experience with us!
The new site is more complicated
The new site is more complicated, making it difficult to see my subscriptions and change them. I liked the way the previous way the the pages loaded so all the options were visible, instead of a few items at the top that may obscure all the options. Rewards have been reduced making one wonder about the utility of this site.
31 de julio de 2026
Respuesta de Natural Healthy Concepts
We understand your frustration with the new layout and the difficulty in managing subscriptions. We appreciate you sharing your feedback. We’ve shared it with our team as we continue working to improve the overall user experience. Thank you for bringing this to our attention.
Ive had good experiences with this company
Ive had good experiences with this company. Find what I’m looking for, fair price and no minimum purchase for free shipping. Thank you
9 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for sharing your experience! We’re glad you’ve found NHC to be a reliable place to shop and appreciate you taking the time to let us know. We’re grateful for your support and look forward to serving you again!
Respuesta de Natural Healthy Concepts
Thank you for your continued support! We’re glad NHC has been a reliable place to find what you need, and we appreciate you trusting us with your orders
Always quality vitamins and super fast…
Always quality vitamins and super fast delivery!!!!!
22 de julio de 2026
Respuesta de Natural Healthy Concepts
Thank you for the enthusiasm! We’re so glad you’ve had consistently positive experiences with NHC. We truly appreciate your trust in us and look forward to keeping up the good work!
Great product for my cat.
Great product for my cat.
Great customer service. Always helpful.
9 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for your kind words! We’re lucky to have such a caring and knowledgeable team, and we’ll be sure to pass along your appreciation. We’re grateful for your support and look forward to helping you again!
Excellence!!
Consistent, fantastic service and expedited order fulfillment. Service that can be counted on!
1 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for your continued trust in NHC! We put a lot of care into making sure our customers can count on us, so it means a lot to know we’ve earned that confidence.
Easy to Reorder
As always it was a smooth easy process to reorder the items I needed.
8 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for coming back to NHC! We’re glad ordering your essentials continues to be a straightforward experience. We truly appreciate your continued support and look forward to helping with your next order!
Respuesta de Natural Healthy Concepts
Thank you for your review! We’re glad we could make your shopping experience simple and convenient. We truly appreciate your support and look forward to serving you again!
Easy ordering
They have what I need in stock, the pricing is competitive and they ship quickly - easy, peasy.
7 de julio de 2026
Respuesta de Natural Healthy Concepts
Thank you for the great review! We love hearing that NHC makes it easy to find what you need and get it on its way without the hassle. We truly appreciate your support!
Fair prices on quality vitamins.With…
Fair prices on quality vitamins.With fast shipping and easy Paypal payments.
8 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for taking the time to share your experience! We’re glad you’ve found NHC to be a convenient place to shop, and we appreciate your continued support. It means a lot to know we’re making it easy to get the products you need without the hassle.
Quality, Trust and Supportive Customer Service
I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their services and products! Early on, I had a few struggles navigating the system, but customer service was so helpful. The struggles were entirely of my own inexperience. That is why I mention this…because customer service was so supportive and friendly. I will continue making all my supplements and beauty products from NHC!
9 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for such a thoughtful review! We’re honored that you’ve made NHC part of your routine and trust us for so many of the products you use. We’re especially glad our customer care team was there to help when you needed a hand. We truly appreciate your confidence in us and look forward to being your go-to for years to come!
Respuesta de Natural Healthy Concepts
Thank you so much for your review! We’re glad NHC has been a convenient place to find the products that fit into your daily routine. We truly appreciate you choosing us and hope to keep making your shopping experience easy!
Respuesta de Natural Healthy Concepts
We're glad to help, Richard! Thank you for choosing NHC!
I love the brown rice protein powder…
I love the brown rice protein powder and it’s kind of hard to find so I love that I can find it at a reasonable price with your company
30 de julio de 2026
Respuesta de Natural Healthy Concepts
Thank you for sharing this! It’s always great to hear when we can help customers find those harder-to-find products. We truly appreciate your support!
Respuesta de Natural Healthy Concepts
Thank you for taking the time to leave a review! We’re glad NHC has made your shopping experience straightforward and dependable.
quality and service
7 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for your support! We truly appreciate you choosing NHC and are grateful to have the opportunity to serve you. We look forward to being here whenever you need us!
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