Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Only echoing what everyone else says here about the NHS app. Mines is more to do with there dreadful IT/ customer services. For no apparent reason the NHS app decided that I was outside the catchment... Ver más

Valorada con 1 estrellas sobre 5

This app is putting lives at risk, it is absolutely terrible. We've ordered a repeat prescription for life saving medication and turned up at the chemist to pick it up. We were told that no request fo... Ver más

Valorada con 1 estrellas sobre 5

Really poor and clunky. If you don’t have a mobile phone it says you can use another number ticking the box to get a code on a non-mobile phone. Doesn’t work. Then I get asked for my NHS number. Who t... Ver más

Valorada con 1 estrellas sobre 5

App only good for ordering repeat prescriptions. They connacted me through the app to book a flu jab appointment. Selected time slot and surgery.Said appointment booked. Went on app to remind me whe... Ver más

Información sobre la empresa


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

254 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,2

Todas las opiniones

(254)

159 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Useless!

Downloaded the app, jumped through all the hoops to get started, been waiting over 3 weeks to get registered, to no avail, just getting a message that it's taking longer than usual, give up and removed the app from my phone

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

NHS app😩

Having registered an NHS app, I tried to get in only to be told my password is wrong when it is written down in front of me! Carried on to have to put new password in which I did, it then tells me that after all my details that I have an account so I continue with all my details again with my new password, to which I was told again I already have an account, that after being told that my details were wrong when put them in at first! What a run around to get nowhere, once again I abandoned this silly app, can visit Drs quicker than doing this.

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Registering for an NHS Login is Virtually Impossible!

During her pregnancy 6 years ago, my wife developed gestational diabetes. Whilst this appeared to have gone away once our daughter was born, she is still required to have blood tests to check that the diabetes has not returned.
Yesterday she received a text requesting that she make an appointment for a blood test.
However, in order to have the appointment confirmed, she needed to register for an NHS Login.
Despite providing details such as NHS number; copy of British passport (only issued 3 years ago) and a picture of her face on their app, her application has been rejected.
Either the app is not fit for purpose, or the process is designed tp prevent British Taxpayers from accessing NHS Services.
She can get a new passport, but she can't get a blood test appointment confirmed.
ABSOLUTELY DIABOLICAL!

7 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had the original GP app on my mobile…

I had the original GP app on my mobile i went to reorder my prescription and the experienced being run around, I have tried numerous times to gain access to the new system with total failure. So today i presented a paper prescription at reception, I told the receptionist my problem and she then gave me a fistful of papers to fill out I have to confirm who i am but i am already in the system this is crazy ? My experience so far has not been a good one, no doubt i will be going backwards and forward to see the receptionist trying to gain access, Why change a system that worked into a Frankenstein that doesn't ? those nerds have so much to answer for.

4 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

NHS YUCK

The app is simply not fit for purpose.
It has now become appallingly complex.
I find this morning I cannot sign in to order medication.
It needs to be basically restored to the original format ,and before it is let loose on the general public get some of the older generation give their opinions not babyfaced yuppies whose language is on another planet

21 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

NHS App Access…

I have tried accessing this app several times over the days. It just won’t let me past login, tried deleting and re loading, tried changing password all to no avail. Total waste of time. I have a letter on there, sent by the surgery but unable to access it. App is a total waste of time.

7 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They make it hard to use and waste my time

Keeps showing me irrelevant screens, makes it hard to log on. Refers me to something called Patient Access which requires a further log-in - I have no idea what Patient Access is or why it needs a further layer of security.
The NHS app has been designed by people who want to frustrate and block access.

3 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have to admit I normally give good…

I have to admit I normally give good feedback on various sites but this app is terrible. I cannot for the life of me get past the registration process.
It just keeps jumping back to photo i.d. which I have entered now over 50 times.
Have been trying to register for over three months now without success.
Tried taking photos direct (always clear) saved photo trimmed it and all sorts but to no avail. A few times in the beginning it allowed me to facial recognition but not any more.

Not going to bother with it anymore.

1 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Push to use app…

With the push to using the app by the GP surgery and NHS, I have downloaded it and managed to eventually register. However, the app will not accept my login. Managed to access my account on website but there is hardly any information on it. I can't access certain elements. And I can't see my hospital letters. Waste of my time and effort, and I'm not happy having to share my ID either.

28 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The app takes you around in circles

The app takes you around in circles. when you reset your password it says you already have an account and tries to make you log into that account which I don’t know because I don’t know the password

17 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order prescription earlier for holiday

Going away for holiday and want to order your prescription early so you've got enough to go away with. There's no option for this, so I'll have to spend my dinner time at work on the phone trying to arrange medication.

10 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Useless App

Useless App, cant log in as i need to change an email address, poorly written descriptions for advice

22 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

My repeat prescription requests are…

My repeat prescription requests are inexplicably being rejected. On each occasion I have to phone my GP Receptionist who informs me the rejection has come from my side and not there’s. They can’t explain what this means and said I should contact the App instead. I replied if my GP has known about the problem for many months what have they done about publicising the problem and getting it fixed. Nothing came the reply and this from a patient facing NHS Provider. Heaven help us! If I gave such a response to one of my clients in my line of work I’d be disciplined or even dismissed.

19 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t bother trying to get the NHS app unless you live in England or wales.

I downloade the NHS app and got right in until I put my address postcode for Northern Ireland and then it would not let me go any further even after several attempts of deleting and reinstalling if you live in England or Wales of course they have no problem the uk in general is very bias to Scotland and Northern Ireland yet we are still classed as being part of the UK It’s really annoying when you see an advert about something you want to buy and you go through the whole process only to then be informed that there is no delivery to NI why don’t they state this in their advertising so as not to waste peoples time NI and Scotland are very much discriminated by by the English government and has been for years absolutely disgraceful.

14 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Useless

Complicated to register, then when I did get access my repeat prescription is not there to order. My surgery said they don't have access so can't help. Also, unable to order for a relative. My health online used to be so simple - this is no good at all.

13 de mayo de 2025
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más