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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having read mixed reviews I was slightly dubious but so far no issues. I did make contact having made an order minutes beforehand to add these to my order. This was not possible and I was told to orde... Ver más

Valorada con 5 estrellas sobre 5

Gorgeous jewellery for everyday wear (mostly - there are some special occasion pieces too but I bought for daily wear personally). I got a scratch card with a discount on my next order too which I wil... Ver más

Valorada con 1 estrellas sobre 5

I ordered a dress from this company, it felt like a risk as its a jewelry company. Positives were that although it took weeks to come, they did respond and inform me about this and the dress itself w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I discovered this jewellery website through a TikToker, and I was immediately drawn in by the beautiful styles available. I don’t usually go for gold, but I fell in love with the pieces I saw. I ende... Ver más

Información sobre la empresa

  1. Joyero

Escrito por la empresa

Bespoke, Waterproof and Non Tarnish Jewellery for all occasions.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 40% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fabulous quality jewellery

I’ve ordered from Nina multiple times either via her TikTok lives or on the website and I can’t fault the items at all. Amazing customer service and any items I order are always beautifully wrapped and are such great quality. I get compliments everytime I wear a piece of Nina Kane jewellery. Definitely have a fan here Nina! xx 🩷

18 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing quality & trustworthy brand

The quality of the jewellery from this brand is amazing. I’ve purchased so many unique pieces from Nina and I am always always receiving compliments on my jewellery from her. Will continue to purchase for sure.

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The centre piece

The moon lock I’ve recently purchased I knew was going to be a must in my day to day jewellery and is now a staple piece that I will work all my other jewellery around … stunning , amazing quality and so much character in such a small and unique piece 10 out of 10 I am buying to whole collection one piece at a time

14 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Beautiful chunky earrings

Beautiful earrings first order with Nina
Arrived slightly later than I was expecting after contacting them received a quick reply to say that due to Valentines Day they had been inundated with orders
Very pleased with order

17 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous gold earrings …

Just received my star hoop earrings today. They are absolutely stunning. I’m over the moon. Fantastic quality and size. Also packaged so beautifully a real joy to open. Thoroughly recommend.

24 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best of the best!

Have been a regular Nina Kane customer for the past year and can say I have never been disappointed. The jewellery is beautiful and affordable plus non tarnishing. The Xmas advent calendar was the cherry on the cake. Everytime I wear any pieces from Nina Kane, I always get complimented on how stunning they are. Nina you are a star and keep it up!! ♥️

22 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service!

Amazing service!
Love the attention to detail even down to the packaging and shipping bag!
My earings are even more stunning in person, highly recommend

18 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Orderd ages ago still haven't received…

Orderd ages ago still haven't received my order very disappointed ordered it around September time after seeing an ad on the tv

29 de septiembre de 2024
Opinión espontánea
Logotipo de Nina Kane Jewellery

Respuesta de Nina Kane Jewellery

Hi Carol, Thank you for your feedback. We’re sorry to hear that you haven’t received your order and that you’re feeling disappointed. However, we’d like to mention that we haven’t received any communication from you at all regarding this matter. We were unaware that there was an issue with your order as you hadn’t reached out to let us know. Perhaps it would of been more beneficial to contact us first to ask to look into this for you.

We’re always here to help and resolve any problems quickly. If you could please get in touch with us directly at [contact us at Sales@NinaKane.com], we’ll be more than happy to investigate this for you and ensure a solution is provided as soon as possible.

Looking forward to hearing from you so we can sort this out for you.

Valorada con 5 estrellas sobre 5

Pretty earrings and prompt delivery

My order of earrings came promptly and are beautiful ! I have trouble with allergic reactions with some earrings but these earrings are fine for me to wear. The turquoise drops with the little bee design are unusual and very pretty.

6 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful items

I've ordered several times and absolutely love all my pieces of jewellery. Beautiful pieces at fantastic prices and all arrived in lovely packaging.

Would recommend and will be continuing to buy more items!

1 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Products arrived unwearable don't waste your money

As there is no facility to respond to the reply to my review. Yes I have given a number of reviews on various products some good and some bad. Bad ones because they were relevant to a bad experience and bad customer service, like yourselves. How is it possible you are perfectly capable to send your product yet you are unable to post a return label to me to return your faulty product? Hiding behind it is not company policy. If customer satisfaction is as important to you as you pretend it is then adjusting your company policy to send a return label is not a big ask or even a difficult one it only confirms that your response was only weak platitudes and your customer satisfaction policy is just words. Your product was broken, you refused to post me a return label as I don't have the facility to print one. Hardly an example of being helpful

Earings arrived with one broken and unwearable firstly would not open and then would not stay closed. Customer Service is a complete waste of time who only offer platitudes and no resolution or responsibility. Don't waste your money or time on these cheap and badly made products, the customer service is the same as the products useless and time wasting

2 de enero de 2025
Opinión espontánea
Logotipo de Nina Kane Jewellery

Respuesta de Nina Kane Jewellery

We are truly sorry that you were dissatisfied with your purchase, but we must respectfully address the points you've raised. From the moment you reached out to us, we made every effort to help resolve the issue. Unfortunately, the interaction was marked by hostility, and instead of working collaboratively towards a solution, we were met with a demanding tone.

You requested a full refund while also wanting to keep the product, which is against our return policy. In order to provide fair service, we require the return of items before issuing refunds or replacements, and we were more than willing to guide you through the proper steps.

We also noticed that you have left a number of negative reviews across various businesses, which gives us reason to believe that this may be a recurring pattern. While we value customer feedback, we do not tolerate rude behavior or threats, and we are committed to providing a respectful and professional environment for both our team and customers.

We hope this clarifies the situation, and we always strive to ensure our customers receive the best service possible when approached in a respectful manner.

Valorada con 5 estrellas sobre 5

Over the moon and then some...

When I say I was over the moon with the necklace I recieved for Christmas!!! You can be sure its an understatement. The chain was so thick and actually long enough for me as a chubby babe. The details on the pendant eeek ....this is a designer look for a literal fraction of the price. My hubby bought me the love enamel pendant. I have yet to see how it fares tarnish wise, but the website says its waterproof and tarnish free so fingers crossed. Am now hoping to get the clam shell for Valentines. If you were considering buying from Nina Kane, don't hesitate (packaging is also lush) xx

25 de diciembre de 2024
Opinión espontánea

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