Komp Opiniones 

355
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Har ofte litt småproblemer dessverre. Skulle også ønske det gikk av å legge ut de samme bildene på flere komp’er samtidig. Tungvindt å måtte gjøre den samme prosessen tre ganger når man har tre stk å... Ver más

Valorada con 5 estrellas sobre 5

This is a well thought product from a company that genuinely wants to make things better. A simple concept, brilliantly executed allowing communication and reassurance to be provided to loved ones wit... Ver más

Valorada con 5 estrellas sobre 5

Support her var enestående ved support her. Vårt problem ble løst på 30 min, etter problemet ble nevnt til løsning var på plass. Komp er oppe og takk for en enestående support. Stor takk til p.e. anbe... Ver más

Valorada con 4 estrellas sobre 5

Denne skjermen passet ikke for den som skulle bruke den. Det skyldtes hans helsetilstand. Derfor har vi returnert den. Men Komp er en veldig fin måte å holde kontakt på, Et annet familiemedlem bruke... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de hardware para ordenadores
  2. también en la categoría
  3. Compañía de software

Sobre Komp

Escrito por la empresa

Komp
Komp is the one-button computer that bridges the communication gap between those that struggle to use modern day technology, and their more tech-savvy family and friends.

Friends and family connect to Komp through an app, from there they send photos, messages and make video calls to Komp, without the user having to do anything at all.


Warm technology
Barriers to using technology are formed both in the physical design of products, and in the interfaces and software that users interact with, at No Isolation we control both the design of the hardware and the development of the software ourselves.

In a world where consumers gradually want to slow down, tune out and focus on true connections, we believe that warm technology stands in healthy opposition to fast moving products that feed on attention and time spent.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

355 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(355)

27 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

The Komp service has made such a…

The Komp service has made such a difference to my mother over the past 3 years, enabling her to keep in contact with all her family. Prior to discovering Komp, we'd tried to get her to use WhatsApp etc on laptops and tablets, but she always struggled with it. Komp is such a brilliantly simple idea for older people unused to, or unable to use, standard technology. On the few occasions we needed support, it was prompt and helpful.

12 de septiembre de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for your kind words!

Valorada con 5 estrellas sobre 5

Enkel og inkluderende app som gir…

Enkel og inkluderende app som gir sosial omgang med de som ikke er rundt deg. Anbefales på det sterkeste!

7 de septiembre de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tack snälla för dina fina ord! Detta är exakt vad vi vill att Komp ska vara.

Valorada con 5 estrellas sobre 5

KOMP beriker livet til seniorer

KOMP har vært en viktig del i vår familie de siste 2 årene. Uten KOMP kunne vi ikke hatt daglig videokommunikasjon, delt bilder eller sendt korte beskjeder til vår mor, bestemor, tante eller søster da mobiltelefonen og nettbrett ble vanskelig for henne å håndtere. Tusen takk. Dere har beriket livet til vår eldste senior i familien. Nå vandrer den videre til neste senior :-)

4 de septiembre de 2023
Opinión espontánea
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Respuesta de Komp

Tack snälla för de fina orden ni ger oss! Vi blir väldigt glada av att höra detta.

Valorada con 2 estrellas sobre 5

Forsinket tale og avbrudd i samtalen to…

Forsinket tale og avbrudd i samtalen to ganger

29 de agosto de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Hej! Vad tråkigt att du har problem med din Komp. Ta gärna kontakt med oss på support@noisolation.com så ska vi hjälpa dig att felsöka vad problemet är!

Valorada con 5 estrellas sobre 5

Helt enkelt å komme igang

Helt enkelt å komme igang. Fin bilde kvalitet. Så dette ser ut til å passe godt for kommunikasjon med oss alle. Håper på at vi får brukere som passer på å ta kontakt også i framtiden.

28 de agosto de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Vad kul att du gillar Komp!

Valorada con 1 estrellas sobre 5

Vi har inngått avtale m Komp om at vi…

Vi har inngått avtale m Komp om at vi ikke skal betale for familiemedlemmer som inngår. Men stadig får vi beskjed om at nå opphører gratistjenester osv. veldig irriterende og ikke tillitsvekkende at de ikke kan holde seg til inngått avtale!

25 de agosto de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Hej! Detta låter inte bra. Kan inte du höra av dig till oss på support@noisolation.com så ska vi se vad som hänt. Låter som det är något fel i vårt system, ber om ursäkt för det!

Valorada con 5 estrellas sobre 5

Loved the Komp

Loved the Komp! We got it for my father. It was a joy to get all the pics from members of the family I'm not immediately connected with. Easy to set up, easy to use - just one on / off / volume button. Sadly, this proved too much for my father! He would switch it off and not switch it back on (you can set times for it to come on and off). Didn't work for him, though we loved the concept and the Komp team. V efficient. I miss seeing everyone's pics! Maybe I'll get one for myself soon!

15 de agosto de 2023
Opinión espontánea
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Respuesta de Komp

How great that you liked Komp, but it's unfortunate that it didn't work for your dad. It's never too early to get your own Komp!

Valorada con 5 estrellas sobre 5

2 months using KOMP have proved very valuable.

My family have used KOMP now for a couple of months. We are a distributed family with members living in Australia, the USA and the UK. The ability to easily connect to Mother, who is 87 and still very active and capable but finds technology increasingly difficult, via no touch video is enabling us to increase meaningful contact. My Mother appreciates all the photos being shared on a regular basis. I can see this being an increasingly critical communications tool as her age progresses.

13 de agosto de 2023
Opinión espontánea
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Respuesta de Komp

Thank you very much for this review. We are very pleased to hear your stories and how much Komp means to you!

Valorada con 1 estrellas sobre 5

Expensive and poor technology

Komp is expensive and comes with poor technology. The app is extremely bad and slow in many ways. All family members can see all pictures that everybody else sends to grandma, which basically results in people not wanting to share as many pictures. If you want access to send private messages you will have to pay more. She is not able to respond to messages nor to call family members. When we call her, there is no way for her to chose if she wants to pick up or not, the Komp just starts the call automatically with live recording from her living room, even when she’s not at home. After a couple of months she is so tired of it, she has almost stopped using it. Would never buy it again.

11 de agosto de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you for your feedback. It's possible to send private pictures to Komp without paying for Komp Premium features. I hope this can result in more picture-sharing within your family. Komp automatically starts its video call after 10 seconds. If you don't want to answer, it's possible to turn off the Komp using the button. I understand that 10 seconds might be a little short for some to manage to turn it off, but that's how our product is developed. Many people appreciate that feature, but I understand it's not optimal for everyone. I will forward a development suggestion to our development team to adjust Komp's response time, so the countdown becomes longer. Whether this is possible to change, I can't answer that at this time.

Valorada con 5 estrellas sobre 5

Made communication so much easier and…

Made communication so much easier and much richer than just phoning my elderly mother, who lives on her own and is not technically minded. Now that we no longer need it, the process for returning the kit and cancelling the subscription was quick and easy.

10 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a Kon

What a Kon - Komp adds app subscriptions

Komp has put basic app functionality, such as multiple photo uploads, behind a paywall. They're trying to charge EVERY family member with an individual subscription to do the basic things with the app. I recognise that hardware firms can't just make a good product these days but instead live or die by convincing people to sign up for a subscription (even Apple do this). However, the way Komp has chosen to do it, with basic functions requiring a subscription is simply way too greedy.

8 de agosto de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Dear Jacob, only one subscription is needed for the whole family to enjoy our premium features in the Komp app, we are not charging every family member separately. Basic functionality like uploading a photo, video calling and sleep mode will remain free for our existing users, but uploading multiple photos, scheduling a photo and setting the day orientation clock are premium features. I'm sorry this was not clear to you and we are looking at updating our information. If you have further comments or questions, please email support@noisolation.com and we are happy to assist.

Valorada con 5 estrellas sobre 5

The Komp portal was an ama resource…

The Komp portal was an amazing resource for mum and her family, particularly during lockdown as she was in a care home. It is simple to set up and use and a great comfort to us all that we could ‘pop in’ any time and say hi. And throughout the day mum had a slideshow of favourite pics to keep her feeling connected. As she suffered from Alzheimer’s Komp was ideal because she did not have to do anything to log in etc. it was all done from our end. Totally recommended by all the family.

7 de agosto de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Hi Sue, thank you so much for sharing your experience with Komp and your lovely review! Best, Lizette

Valorada con 5 estrellas sobre 5

Excellent support team!!

I’d driven 200 miles to give this to my Mum for her 96th birthday. I’d set it up, invited all her loved ones and loaded it with photo’s and messages beforehand. However, at my Mum’s I couldn’t get it to work using the 4G. I contacted the help team in desperation and they were brilliant…within an hour it was fully operational. My Mum loves it, getting calls from her grandchildren will be the icing on the cake. Thank you Lizette from support team!

4 de agosto de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Hi Joan, thank you so much for your 5-star review. I was happy to be able to help! Hope your Mum had an amazing birthday and enjoys Komp. All the best, Lizette

Valorada con 1 estrellas sobre 5

Fint når det fungerer

Fint når det fungerer, men det er ute av funksjon veldig ofte. Null hjelp og få - som nytter hvertfall.

14 de julio de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Hei Marit! Så leit å høre at Kompen er ute av funksjon veldig ofte. Det er definitivt ikke sånn det skal være! Hvis du tar kontakt med oss på +47 23 96 58 30 eller sender en epost til support@noisolation.com, så hjelper vi deg gjerne med å få Kompen til å fungere 100% av tiden!

Valorada con 5 estrellas sobre 5

Komp was invaluable to all of us in…

Komp was invaluable to all of us in looking after this elderly person. He took to it very quickly and found it easy to use despite having advanced dementia (10 years post diagnosis). As his short term memory deteriorated profoundly, we found the messaging option particularly useful for reminders of things happening on that day, as long as we remembered to remove the message at the end of the day! We had a couple of tech glitches and the unit had eventually to be replaced - throughout this, support both in England and Norway was first class and I don't think they could have done better. Thank you for a fantastic idea and a well-made, well-supported product.

3 de julio de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Dear Nick, Thank you so much for sharing your experience and your amazing review! All the best, Lizette

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