Komp Opiniones 

355
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Har ofte litt småproblemer dessverre. Skulle også ønske det gikk av å legge ut de samme bildene på flere komp’er samtidig. Tungvindt å måtte gjøre den samme prosessen tre ganger når man har tre stk å... Ver más

Valorada con 5 estrellas sobre 5

This is a well thought product from a company that genuinely wants to make things better. A simple concept, brilliantly executed allowing communication and reassurance to be provided to loved ones wit... Ver más

Valorada con 5 estrellas sobre 5

Support her var enestående ved support her. Vårt problem ble løst på 30 min, etter problemet ble nevnt til løsning var på plass. Komp er oppe og takk for en enestående support. Stor takk til p.e. anbe... Ver más

Valorada con 4 estrellas sobre 5

Denne skjermen passet ikke for den som skulle bruke den. Det skyldtes hans helsetilstand. Derfor har vi returnert den. Men Komp er en veldig fin måte å holde kontakt på, Et annet familiemedlem bruke... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de hardware para ordenadores
  2. también en la categoría
  3. Compañía de software

Sobre Komp

Escrito por la empresa

Komp
Komp is the one-button computer that bridges the communication gap between those that struggle to use modern day technology, and their more tech-savvy family and friends.

Friends and family connect to Komp through an app, from there they send photos, messages and make video calls to Komp, without the user having to do anything at all.


Warm technology
Barriers to using technology are formed both in the physical design of products, and in the interfaces and software that users interact with, at No Isolation we control both the design of the hardware and the development of the software ourselves.

In a world where consumers gradually want to slow down, tune out and focus on true connections, we believe that warm technology stands in healthy opposition to fast moving products that feed on attention and time spent.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

355 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(355)

29 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Komp

I have been using a Komp now for approximately 1 year and it is a lifeline for my 95-year-old mother who is also blind with Dementia. She fumbles trying to answer a normal phone, so with the Komp being hands-free, I don't have to worry about her cutting me off when she tries to answer or failing to hang up correctly. In two words; "it's great"!

6 de junio de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for sharing this! We're really glad to hear that Komp has made such a difference for your mother — and for you. ❤️

Valorada con 5 estrellas sobre 5

Excellent product and customer service.

Excellent product and customer service.
Our family has used the Komp to keep in contact with my 91 year old mother in her care home for the last 6 years. It has served as an excellent digital photo frame being larger than most and easily updatable remotely. The video call feature has been invaluable particularly during the pandemic and when illness has prevented me visiting. The customer service has been prompt and efficient on the rare occasions that there have been technical glitches but the machine been very reliable and my mother could not praise it highly enough. The staff at her care home have recommended it to other clients.

2 de junio de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for the kind words! We're thrilled to hear Komp has been a helpful way to stay connected, and we truly appreciate your long-time support.

Valorada con 4 estrellas sobre 5

Kompskjermen

Denne skjermen passet ikke for den som skulle bruke den. Det skyldtes hans helsetilstand. Derfor har vi returnert den. Men Komp er en veldig fin måte å holde kontakt på, Et annet familiemedlem bruker Komp, og det fungerer veldig bra.
Det jeg savner, er at den som har Komp-skjermen, ikke kan se seg selv på skjermen når samtalen opprettes.
Meget god veiledningstjeneste og rask repons. Det å få en prøveperiode, er topp.

30 de mayo de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Det var tråkigt att höra att Kompen inte fungerade för er men sätter stort pris på feedbacken. Ibland funkar det för vissa och ibland inte. Vi tar med oss feedbacken om att kunna se sig själv vid videosamtal. Tack!

Valorada con 1 estrellas sobre 5

Not happy at all

Not happy. At all

16 de mayo de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

We're sorry to hear that you're not happy. Please feel free to reach out to us at support@komp.family — we're here to help!

Valorada con 5 estrellas sobre 5

A Lifeline for My Mother

The Komp does what it describes and the after service was great. It meant we could communicate with my bedbound mother in her own home and then a care home without having to involve carers.
The ability to share photos instantly enabled us to.bring the world into her room and I think it opened her horizons just a bit in the last years of her life. As her cognition faded the photo facility also provided a great talking point on visits. Thank you Komp.

7 de mayo de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for your kind words. We're truly moved to hear how Komp became a lifeline for your mother and helped you stay connected. It means a lot to us. 💛

Valorada con 5 estrellas sobre 5

Invaluable tool for combatting loneliness

Such a valuable tool for communicating with loved ones remotely. The Komp is a lifeline for us. So easy to set up and use for everyone. The screen is great quality and nice and large so the elderly can see really clearly family members and chat with them as if they were in in the room. In my opinion, of all the tools on the market for increasing the quality of life of the elderly, particularly those living alone, this rates highest.

5 de mayo de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for your lovely feedback. We're truly glad to hear that Komp has made such a difference for your family. Knowing it's helping to reduce loneliness and bring loved ones closer together means everything to us. 💛

Valorada con 5 estrellas sobre 5

Such a brilliant ‘tool’ that helps a 95…

Such a brilliant ‘tool’ that helps a 95 year old communicate with her family

5 de mayo de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for your kind words! We're so happy to hear that Komp is helping your 95-year-old family member stay connected — that's exactly what it's made for. 💛

Valorada con 5 estrellas sobre 5

Tolle Idee - Support super

Die Idee an sich ist super. Unsere alten Eltern können so an unserem Leben teilhaben, obwohl wir weit entfernt wohnen.
Mein Problem beim Einloggen wurde schnell gelöst. Danke!

3 de mayo de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Hallo! Vielen Dank, dass Sie uns kontaktiert haben. Es tut uns leid zu hören, dass Sie Probleme mit dem Komp haben. Wir helfen Ihnen gerne weiter! Bitte schreiben Sie uns an support@komp.family, und wir unterstützen Sie beim Einloggen. Sie können uns auch telefonisch erreichen, allerdings bieten wir leider keinen deutschsprachigen Support am Telefon an – das Gespräch würde dann auf Englisch stattfinden. Per E-Mail können Sie uns aber gerne auf Deutsch schreiben!

Valorada con 3 estrellas sobre 5

Zero response from customer support

Having been delighted with this product, I have tried repeatedly since January to seek help with no response. Our mother became ill and subsequently died and we need to return our product. I keep receiving invoices and automated responses to my emails but no actual response. I have resorted to leaving this review in the hope of some communication

31 de enero de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you for reaching out to us. I'm sorry to hear that you haven't received a response from us. Could you please send an email to support@komp.family and I will assist you further?

We also have a return form that you can fill out to return the product. You can find it via this link: https://help.komp.family/knowledge/returns-of-komp

Valorada con 5 estrellas sobre 5

Service i høysete

Komp er et meget godt verktøy for å holde kontakt mellom generasjoner. Når feil på utstyret oppstår, er det godt å se at Komp leverer med utmerket service.

15 de abril de 2025
Opinión espontánea
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Respuesta de Komp

Tack snälla för din feedback! Vi är väldigt glada att Komp hjälper er att hålla kontakten och att ni är nöjda med vår support. Ha en fin påsk!

Valorada con 5 estrellas sobre 5

A TRUE LIFELINE

This is a brilliant product that was a lifesaver during Covid/Lockdown.

I heartily recommend this product to anybody that requires simple access to their isolated love ones.

27 de marzo de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for your review! We’re thrilled to hear that Komp was a lifesaver during Covid/Lockdown and that it made connecting with loved ones easier. Your recommendation means a lot to us, and we’re so happy that the product met your needs.

Valorada con 5 estrellas sobre 5

Exceptional

An absolute lifeline for my late mother during Covid and beyond. I have now passed to a friend and Nina at Komp has been stellar in her customer service! Beyond patient with a couple of tech challenged women and super helpful. Cannot recommend both the device or the Company enough. Superb!

15 de marzo de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for your kind feedback! We are happy to hear that Komp has been such an important lifeline for your mother, and that Nina has been able to assist you in the best way possible. We truly appreciate you recommending both the device and our company. If you or your friend need any assistance in the future, don’t hesitate to reach out! Thanks again for sharing your experience with us.

Valorada con 5 estrellas sobre 5

‘Komping Grandpa’

This is probably the best purchase I have ever made!
To Komp or Komping Grandpa have become new family phrases! It takes less time than the previous phone calls and yet gives a much better experience. It is has become part of our lives, without much thought - we Komp in the way that we WhatsApp/Facetime/text etc

The Komp fits so well with the grandchildren as well and they keep a much closer relationship, compared with phone calling. Our boys happily Komped their grandpa pretty regularly when away at university and have continued now that they are working.

Bought for my father in law during Covid which enabled us to maintain good communication with him and his Carers- we live 500 miles away. Komp calls are more like Komp visits, as for him, he enjoys the company in a way that we cannot replicate with a phone call.

He has mild to moderate Alzheimer’s and the Komp has the ability to ‘mask’ this, whereas the telephone ‘exposed’ it. He loves the photographs we put on and they have been a great conversation opener for anyone to speak more to ‘the person’ rather than just the person with Alzheimer’s. He particularly likes the messages and we discovered that he was better able to retain information rolling round on the Komp all day, than if it was written on paper and so much better than verbal information. He moved into a Care Home last year and the first thing he asked to take with him was his Komp.

His grandchildren now go walking in the hills and are able to Komp him from the top of mountains which they all love!

When we initially bought it, we were advised to do the initial set up elsewhere, so that we were confident when setting it up in his home. He was not best pleased at first and just kept saying he couldn’t work a ‘computer’. We had already loaded some photographs of him climbing his beloved mountains and when it started, he smiled and instantly started talking about that particular mountain. It has never occurred to him that he doesn’t have to answer it and just accepts us appearing on screen-we did have to alert him to the sound of the 10 second countdown, so that he knew a call was coming in. His eyes immediately go to the screen when he hears the sound of a photograph or message coming up. I control the time it is on and when it goes to sleep, so it does not need turned off overnight. Now that he is in a Care Home, we are able to maintain the same family connection that we had before and it has been so reassuring for him and us.

The Komp team are so helpful and supportive either online or by telephone. They are so enthusiastic and really look to give you the best support and advice. It initially felt like an expensive experiment, but you get a few weeks to decide if it is going to be suitable. It truly is the best purchase I have ever made that actually does what it says and has given a better outcome than we could ever have hoped for. Brilliant 🤩

3 de marzo de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for your wonderful review! 💙 It's amazing to hear how Komp has become such an important part of your family's way of staying connected. Sharing photos, memories, and conversations in such a simple way makes a real difference, especially with Alzheimer's in the picture.

We love that "Komping Grandpa" has become a family phrase! 😊 Thank you for your kind words and for recommending us – it means the world! 💙✨

Valorada con 5 estrellas sobre 5

Den flotte og eneste mnd å holde…

Den flotte og eneste mnd å holde kontakt med min gamle mor

Fantastisk hjelpemiddel

1 de marzo de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tusen takk for din fine tilbakemelding! 😊 Vi er glade for at Komp hjelper deg med å holde kontakten med din mor. 💙

Valorada con 5 estrellas sobre 5

En produkt som höjer livskvaliteten för de äldsta!

Detta är en fantastisk tjänst som gett massor av fina stunder och mer kontakt med min lilla mormor. Hela släkten har älskat Kompen! Rekommenderas med hela mitt hjärta.

17 de febrero de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tusen tack för din varma feedback! 💙 Det betyder mycket för oss att höra att Komp har skapat fina stunder och stärkt kontakten med din mormor. Vi uppskattar verkligen din rekommendation! 😊✨

Valorada con 4 estrellas sobre 5

Helt avgjørende for sosial inkludering når evnene svekkes

Fantastisk hjelpemiddel når ens kjære blir syke eller gamle, og ikke kan operere Telefoner og/eller iPad's etc.
For min mor og min familie ble dette ett viktig hjelpemiddel for at mor fikk delta i Venner, familie, barn og barnebarns liv og hendelser, ved at de både ringe inn, men like mye sendte bilder fra opplevelser osv. når mor mistet muligheten til verbalt å prate.
Savnet litt støtte for at det ikke kommer lyd når du har satt "Dvale"-modus, bør være stille da, og at det hadde vært kult å kunne dele video også :)

30 de noviembre de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tack för din feedback! Vad kul att ni satt pris på er Komp och använt den flitigt i er familj. Jag kommer ta vidare dina förslag gällande inget ljud i Dvalemodus samt video. Tack för du är en del av Komp Familjen.

Valorada con 5 estrellas sobre 5

En trygghet for begge parter

En trygghet for begge parter, ett å bruke og fint med muligheten for å legge inn bilder fra flere i familien.
Også veldig fint når det har vært sykdom, å kunne ta en titt inn og se at det går bra.

27 de enero de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tack för din feedback! Vi sätter stort pris på den. Vad bra att ni gillar er Komp och hittat ert sätt att använda den.

Valorada con 5 estrellas sobre 5

Komp

Brugbar maskine

23 de enero de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tack för din kommentar! Vi sätter stort pris på det.

Valorada con 1 estrellas sobre 5

Try a different platform!

I constantly get a message (weeks now) saying no connection and to re-login. It makes no difference if i do. This is an important app for my grandma to keep an in touch with people overseas (i live in Australia) and my family around the UK and it's not cheap for her, please sort it out! I can't also video call via my phone i can see her but she can't see me, when it runs fine via ipad. Ive checked all the settings. Very frustrating!

18 de enero de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you for reaching out to us. I’m sorry to hear that you’re having issues with your Komp! Please contact us at support@komp.family so we can assist you.

We currently have an issue in the app with the image from certain phones, but we’ve fixed it. We just need your serial number so we can update it. Please send it to us via emai

Valorada con 5 estrellas sobre 5

Veldig bra hjelpemiddel!!!

Veldig bra hjelpemiddel for min mor med demens. Hun koser seg med bilder fra barn og barnebarn, og har noe meningsfullt å fylle dagene med.
Kjøpte brukt Komp og fikk rask og god hjelp fra support til å sette den opp!☺️

15 de enero de 2025
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tack för din feedback. Vad kul att höra att din mor gillar Kompen och att ni som familj enkelt kan hålla kontakten. Välkommen till Komp-familjen!

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