Komp Opiniones 

355
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Har ofte litt småproblemer dessverre. Skulle også ønske det gikk av å legge ut de samme bildene på flere komp’er samtidig. Tungvindt å måtte gjøre den samme prosessen tre ganger når man har tre stk å... Ver más

Valorada con 5 estrellas sobre 5

This is a well thought product from a company that genuinely wants to make things better. A simple concept, brilliantly executed allowing communication and reassurance to be provided to loved ones wit... Ver más

Valorada con 5 estrellas sobre 5

Support her var enestående ved support her. Vårt problem ble løst på 30 min, etter problemet ble nevnt til løsning var på plass. Komp er oppe og takk for en enestående support. Stor takk til p.e. anbe... Ver más

Valorada con 4 estrellas sobre 5

Denne skjermen passet ikke for den som skulle bruke den. Det skyldtes hans helsetilstand. Derfor har vi returnert den. Men Komp er en veldig fin måte å holde kontakt på, Et annet familiemedlem bruke... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de hardware para ordenadores
  2. también en la categoría
  3. Compañía de software

Sobre Komp

Escrito por la empresa

Komp
Komp is the one-button computer that bridges the communication gap between those that struggle to use modern day technology, and their more tech-savvy family and friends.

Friends and family connect to Komp through an app, from there they send photos, messages and make video calls to Komp, without the user having to do anything at all.


Warm technology
Barriers to using technology are formed both in the physical design of products, and in the interfaces and software that users interact with, at No Isolation we control both the design of the hardware and the development of the software ourselves.

In a world where consumers gradually want to slow down, tune out and focus on true connections, we believe that warm technology stands in healthy opposition to fast moving products that feed on attention and time spent.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

355 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(355)

27 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

My very elderly mother lives alone but…

My very elderly mother lives alone but with daily support. We have had Komp for 2 years now and Komp has enabled her children and wider family to stay in contact regularly as all live at a distance except one. It also allows us to talk with the carers 'face to face'. We can post pictures and most importantly reminders of what is happening or will be happening to prevent surprises. I allows visual links which is essential for many reasons. It is a truly great piece of communication equipment which has added immeasurably to Mums quality of life and our peace of mind. The connection it allows is certainly helping Mum to stay living in her own home,

27 de junio de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you for sharing your experience! We're so glad to hear that KOMP has been such a valuable tool for your family and has helped your mother stay connected and live comfortably at home. It's great to know that it's making a positive impact on her quality of life and giving you peace of mind. Feel free to reach out if you have any questions or need assistance.

Valorada con 5 estrellas sobre 5

Vi rekommenderar KOMP för att hålla kontakten med våra äldre!

Med KOMP kan vi fortsätta att hålla kontakten med vår dementa mamma som inte längre klarar av att hantera en telefon. Underbart att dessutom kunna se varandra och visa hur vi lever när vi bor långt ifrån varandra.
Bra service från företaget när vi har frågor. Kan varmt rekommendera KOMP!

24 de junio de 2024
Opinión espontánea
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Respuesta de Komp

Tack för din feedback! Vi är så glada att höra att KOMP hjälper er att hålla kontakten med er mamma. Det är fantastiskt att ni kan se varandra och dela vardagen trots avståndet. Hör gärna av er om ni har fler frågor, och tack för rekommendationen! 😊

Valorada con 3 estrellas sobre 5

Komp er en fantastisk idé.....

Komp blir reklamert som en computer, det er det per definisjon ikke.
Helt greit hjelpemiddel for brukere som ikke er så nøye med sluttresultatet. Komp er kun en skjerm med en AV/PÅ bryter, som også styrer volumet. Plastmateriale Komp er satt sammen av virker noe billig Det burde vært berøringsskjerm og 4K til den prisen.
Skjermen er "21,5 men kun 1080p,så det blir kornete bilde, selv om jeg filmer i 8K 60fps, virker det som Komp ikke har programvare som kan skalere eller utjevne/forbedre videosamtalen (streamen). Komp er flott for eldre personer som av en eller annen grunn ikke kan eller skal ha mobiltelefon. Eller for personer som har problemer med å betjene videosamtaler på mobiltelefonen.
Går man til innkjøp av Komp så trenger brukeren av Komp en pårørende med litt teknisk forståelse, da alt styres på en APP av de som ringer inn.
PS: Eier av Komp kan kun motta innkommende samtaler, Eier av Komp kan ikke ringe ut, kan ikke surfe på internet, eller kontakte noen i det hele tatt med Komp.

Jeg savner muligheten for Eiere av Komp å kunne kommunisere att "nå ønsker jeg å bli oppringt" Ellers så må man avtale som jeg gjør med min far nå.
Dette ble mye, men det er slik det er.
Komp er fin til sitt bruk, men hver klar over svakhetene.
Det beste med Komp er att hvis pårørende drar på ferie til hvorhen man måtte ønske, så kan du ringe din kjære på komp fra din egen mobil, å se att alt er bra🤞
Hovedpoenget er vel att man kan bruke Komp til å se de man er glade i og se og høre att de har det bra🥰

18 de junio de 2024
Opinión espontánea
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Respuesta de Komp

Tack för din feedback! Vi är glada att höra att KOMP är användbart för att hålla kontakten med dina nära och kära. Vi jobbar ständigt på att förbättra oss, och dina insikter hjälper oss mycket. Kul att ha dig som en del av KOMP-familjen! 😊

Valorada con 5 estrellas sobre 5

Communication problem solved for those who can’t respond using mobiles or tablets

KOMP is the only technology I found that allows family and friends to contact, talk to and see loved ones who are unable to respond or use via their phones or tablets reliably. It was a saviour for a Mum when she went into care. I could involve my brothers and sisters who lived away in her daily care package, I.e frequent calls. All her 12 grandchild could talk to her and see her from anywhere on the planet! She could see pictures of family and friends on the screen. It solves so many concerns about keeping in touch with vulnerable adults. Thank you so much KOMP team for your advice, ease of communication and efficiency. Such good value as well

14 de mayo de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for the kind words! We're thrilled to hear that KOMP has been a great help for you and your family. If you ever need any assistance, just reach out!

Valorada con 5 estrellas sobre 5

Dette har vært veldig fint for hele…

Dette har vært veldig fint for hele familien.
Min mor har kost seg hver dag med nye og gamle bilder. Hun fikk oppleve oldebarna direkte på skjermen.
Veldig god service,rask levering.

17 de junio de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tack snälla för din feedback! Vi sätter stort pris på dina fina ord och är glada att höra att detta har fungerat för dig och din familj.

Valorada con 5 estrellas sobre 5

A fantastic product

I highly recommend this for keeping in touch with an elderly relative and friend who finds technology difficult. The beauty of it is that they don't have to do anything at their end and you can check in on them by yourself. It was a lifeline during Covid, when I couldn't visit my mother with dementia very often. I used it for almost 5 years and found the support team good and the connection mostly OK.
It is also great that you can add other people, so mum was able to be in touch with friends around the world. And we could send her pictures and messages too, which she loved. A really fantastic idea.

24 de mayo de 2023
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for your kind review! We're delighted to hear that Komp has been a lifeline for you and your mother, especially during the challenging times of Covid. It's wonderful to know that the features and support have helped keep your family connected and brought joy to your mother. We appreciate your feedback and support over the past five years!

Valorada con 1 estrellas sobre 5

A lot of conection problems between…

A lot of conection problems between KOMP and main user…
2- 3 times during a 30 days.
They have no control or agriment overfor/ with local komunity .
User and Family is not importert than…

8 de mayo de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

It was very unfortunate to hear that you've been experiencing issues with your Komp and the connection. We'd like to help you find the root of this problem! Please reach out to us at support@komp.family with the serial number, and we can assist you in troubleshooting. Our users and families are very important to us!

Valorada con 2 estrellas sobre 5

Het apparaat werkt perfect voor onze…

Het apparaat werkt perfect voor onze opa met de ziekte van Parkinson. Een dure aanschaf, maar zinvol. Waardeloos is echter het telkens terugkerende verzoek om een abonnement te nemen: VEEL TE DUUR! (22,- per maand) Nergens voor nodig ook. Echt belachelijk, stop daarmee!

5 de mayo de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Wat geweldig om te horen dat Komp goed werkt voor je grootvader en dat jullie tevreden zijn met de Komp! We hebben ons prijsplan in november 2022 gewijzigd en nu is een abonnement vereist bij de aanschaf van een nieuwe Komp. De informatie die je in de app ontvangt, heeft betrekking op het gebruik van onze premiumfuncties. Onze excuses als je deze informatie vervelend vindt!

Valorada con 5 estrellas sobre 5

Fantastic product to keep in touch with…

Fantastic product to keep in touch with my housebound father. It meant I could send him photos of the grandchildren and update him on deliveries/carers etc, quickly.

3 de mayo de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thanks for sharing! Great to hear that Komp helped you keep in touch with your father, especially with updates and photos.

Valorada con 5 estrellas sobre 5

Superb bit of kit

Superb bit of kit. Allowed us to communicate easily with parent in nursing home. Recommend to anyone with someone who cannot operate hi-tech . It is so easy.

Used it before covid, about 5 years.

17 de abril de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thanks for the fantastic review! Glad Komp made communication easy for your parent in the nursing home. Appreciate your recommendation!

Valorada con 5 estrellas sobre 5

My mum's KOMP really made a difference.

We got the KOMP for my mum during the pandemic. The simplicity of the controls - just an on/off button and a volume control to manage - was crucial. And it really kept her going through all the lockdowns - video chats were so much better than phone calls. And the photos we posted were a constant source of pleasure for her. She took it with her when she moved into residential care after the pandemic and wouldn't have been without it. It's made such a difference.

22 de marzo de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you for sharing! We're thrilled to hear that Komp made such a difference for your mum, especially during the lockdowns. It's heartwarming to know that the simplicity of its controls and the joy of video chats and photos brought her comfort and connection. Your feedback means a lot to us!

Valorada con 5 estrellas sobre 5

Good service No hassle Always there to help

My father had dementia and suddenly forgot who was who
Family kept sending pics and chatting to him on the Komp
It was wonderful for him
Especially tye great grandchildren who grew and change so quickly
Well done Komp

10 de marzo de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for sharing your experience with us! We're glad to hear that Komp brought joy to your father! Your kind words mean a lot to us. Thank you for choosing Komp!

Valorada con 3 estrellas sobre 5

Hopefully this is a balanced review

Hopefully this is a balanced review. The first Komp we received did not work and it took a few days of phone calls with Komp to get confirmation from their end that we were not doing something wrong and that the device was broken. Nina was patient but understandably couldn't just take my word that the unit was not working. Thereafter they replaced it and the new one worked ok. That all took about 2 weeks to sort out.
We got the Komp installed in my Father's care home, although discovered their WiFi was not working, but the Komp worked ok over the 4G network. Unfortunately, my father, who has dementia and is a 'technophobe' couldn't get on with it because he didn't understand how it worked and was frustrated by not "being in control" of it. This is a real shame because we set-up several family members in the group and sent him regular photos and text messages, as well as video calls. Sadly he actually found this to be unsettling. We persevered with it for over a month but it came to a head on day when he got frustrated about some photos his Grandson has posted, saying he didn't know why he was being sent them and that it bothered him that he didn't understand how they got there or that he couldn't reply. Sadly, this is the depressing reality of dementia ...
Overall, I'd say it is a great bit of technology and it was a pity my Dad didn't take to it. In our case the 3-month trial has proved to be a blessing and we have returned the Komp for a full refund without a problem.

9 de marzo de 2024
Opinión espontánea
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Respuesta de Komp

Thank you for your review. We’re sorry Komp wasn’t the right fit for your father but glad the trial provided flexibility. We appreciate your patience with the setup process and are here if you need us in the future.

Valorada con 5 estrellas sobre 5

Komp unit feedback

The Komp video call and scrolling photo screen was a godsend for my elderly mother to stay in touch with family and friends during the years of lockdown and after when she moved into a care home. She hugely enjoyed uploaded photos and the video call facility required no effort on her part to receive incoming calls.

Dealing with the company at different times for a replacement unit, technical queries and then returning the unit was simple and efficient.

8 de marzo de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you for your kind words! We're so glad Komp helped keep your mother connected with loved ones and that our support team could assist you smoothly along the way. We appreciate you sharing your experience.

Valorada con 3 estrellas sobre 5

Supert konsept, men noen mangler

Pluss: Én knapp er genialt, enkel i bruk, godt konsept.
Minus:
-Savner mulighet for å laste opp filmsnutter.
-Høyttaleren/forsterker burde ha vært kraftigere, burde ev. ha vært mulighet for å koble på ekstra høyttaler.
-Burde hatt headset-mulighet, både med ledning og trådløst. Min mor mistet mye av gleden ved Komp fordi slike muligheter manglet.
-Bilder man laster opp, beskjæres av Komp. Deler av bildet blir borte. Noen bilder fyller hele skjermen, noen bare 2/3 - vanskelig å finne ut av.

3 de marzo de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tack för din feedback! Vi är glada att du tycker att konceptet och användarvänligheten är bra. Vi uppskattar dina förslag angående videouppladdningar, ljudförbättringar och beskärning av bilder. Dina synpunkter är värdefulla för oss i vårt arbete med att förbättra Komp, och vi kommer att dela dina kommentarer med vårt utvecklingsteam. Tack för att du hjälper oss att göra Komp bättre!

Valorada con 3 estrellas sobre 5

Komp er OK, men ikke mer

Komp er OK, men ikke bedre enn det. Det er skuffende at man bare kan kommunisere fra mobil og ikke PC. I tillegg er det bare 5 bilder man kan laste opp om gangen (hvis man bruker abonnement). Å sitte på mobil å laste opp bilder fungerer kanskje for yngre mennesker ikke for meg. Det er også synd at man ikke kan ringe til utvalgte mobiler eller andre Komp-er f.eks. ved hjelp av et stort tastatur og bilder av personer.
Min søster har iPhone 14 som ikke er kompatibel med Komp.

2 de marzo de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tack för din feedback. Vi uppskattar dina synpunkter – de hjälper oss att förbättra Komp.

Valorada con 5 estrellas sobre 5

A lifeline

This simple device became a lifeline for my elderly Mum during the first periods of lockdown in 2020, enabling her to 'see' her family, and for us to see her. She often felt we were actually in her living room with her! Once the Covid lockdowns were over she didn't want to stop using Komp. It is a brilliant product, easy to use and customer service is excellent. It should be a standard product that every family knows about if they have an elderly relative, it really does reduce the isolation and loneliness.

29 de febrero de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you so much for sharing this wonderful feedback! We're delighted that Komp has brought you and your Mum closer, helping to bridge the distance and reduce isolation. It means a lot to hear how it's made a positive difference, both during lockdown and beyond. Thanks for recommending us!

Valorada con 5 estrellas sobre 5

En fantastisk produkt for rett…

En fantastisk produkt for rett målgruppe, burde finnes til for alle ensomme eldre som ikke klarer å håndtere smartphone eller PC.... Outstanding kundeservice fra komp.family

28 de febrero de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tack för din fantastiska feedback och att du delade din positiva upplevelse med oss! Vi är glada att Komp har varit till hjälp för dig och dina nära och kära. Tack för att du valde Komp!

Valorada con 4 estrellas sobre 5

Våre foreldre fikk Komp til jul og er…

Våre foreldre fikk Komp til jul og er svært fornøyd.
Eneste utfordring er at volumet er ikke tilfredstillende. Begge foreldrene våre er over 90 år og det er dårlig volum i forhold til deres hørsel

26 de febrero de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Tack för din feedback. Det var tråkigt att höra att ni har problem med volymen på er Komp. Ta gärna kontakt med oss på support@komp.family så kan titta så det inte är något problem med högtalare.

Valorada con 5 estrellas sobre 5

A fantastic product which really has…

A fantastic product which really has been so beneficial to my Mum particularly during Covid. It’s very simple to use and the screen is huge so it’s easy to see pictures and video.

26 de febrero de 2024
Opinión espontánea
Logotipo de Komp

Respuesta de Komp

Thank you for your wonderful feedback! We're glad Komp has been helpful for your Family. If you need any further assistance, feel free to reach out to us.

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