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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It is exactly what it is supposed to be, and arrived on time. Construction just finished, and relatively straightforward - not a one-man job though!

Valorada con 5 estrellas sobre 5

Super helpful, great poly tunnel which my horses love & quick delivery. Also really responsive when I ordered the wrong size: changed and reimbursed the balance without quibble. The poly tunnel has be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We bought our Polytunnel and Fruit cage in 2013,both very well made and lasted thoroughout the years until the recent Storms hit us here in the Far North of Scotland causing damage. The sales team wer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nearly four years ago, we bought a “rugged” polytunnel, which had sturdier hoop metalwork, as we are at the junction of two valleys that get hammered by gales from time to time. The tunnel was easy t... Ver más

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Información sobre la empresa

  1. Proveedor de cabañas y edificaciones de jardín
  2. Vivero
  3. Fabricante

Escrito por la empresa

We’re a family-run team of polytunnel specialists based in Lancashire, with over 50 years’ experience designing and manufacturing high-quality growing structures. From domestic garden polytunnels and allotment covers to commercial multi-span polytunnels and livestock shelters, we’re proud to support growers of every kind, whether you’re growing tomatoes in your back garden or running a large-scale horticultural business. We design, manufacture, and dispatch everything in-house from our UK site, meaning we can keep quality high, costs fair, and lead times short. And because we’re growers ourselves, we know how important strength, simplicity, and reliability are. That’s why our EasyBuild Polytunnel was developed to be our toughest, most user-friendly design yet, with features like oval steel tubes, aluminium sliding doors, and a fully modular, tool-free build system. We also supply specialist covers, replacement polytunnel plastic, ventilation kits, doors, accessories, and spare parts, so whether you're building from scratch or tackling a repair, we’ve got you covered. Our customers range from schools and community gardens to professional growers, garden centres, and research facilities. If you need advice, our expert team is always on hand to guide you. Key product areas: Garden & allotment polytunnels Commercial single-span & multi-span polytunnels Replacement polytunnel covers & repair kits Livestock & storage shelters Polytunnel ventilation systems Polytunnel refurbishment and repair services Trusted since 1969. Made in Britain, built to last.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1014)

54 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First time Polytunnel owner

Never bought or constructed a PT before a friend suggested NPT - we found them very helpful before we purchased and then again during construction. The design makes it super easy to get it right!

22 de abril de 2025
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thanks so much for your kind words! 😊 We’re really pleased to hear you found the process straightforward and that our team could support you both before and during the build.

Wishing you all the best with your new polytunnel and happy growing!

Valorada con 4 estrellas sobre 5

Probably the only tunnel you will buy.

I would recommend the polytunnel as most likely the best one you could buy in the UK. It is very strong and is of very high quality. That said there could be some easy improvements with some minor design changes. For example the bolts on the ends of the floor rails (that connect to the brackets that hold the uprights and also the brace bars slightly protrude into the floor level growing space (only an issue if you want to have raised beds butted up to the internal rails) it takes a few cm away from the internal perimeter, multiply this by 7.5Mx3.5M and that’s a good 2 square metre of floor space lost. The keyhole clamps for the ventilation don’t fit as well as the keyhole clamps for the brace bars (must be a different manufacturer). Also the tools should be in the first bag. There was also a missing part - the draft excluders, which I called about and they said they would send those out - but they didn’t (hence 4 stars) not a big deal as they seem superfluous. Anyway the tunnel itself is top class and I’m more than happy with it. Just give yourself a week to build it!

14 de abril de 2025
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thank you so much for your detailed feedback and for your recommendation. We’re really pleased to hear you’re happy with the strength and quality of your polytunnel!

We also really appreciate you highlighting areas where we could improve. Your points about the floor rails, keyhole clamps, and tools are all really helpful, and we’ll be passing them on to our team for review.

Apologies again for the missing draft excluders, we’re sorry we didn’t get those out to you as promised. Even if they seem minor, you should have received everything, and we appreciate you flagging it.

Thanks again for choosing Northern Polytunnels and for taking the time to share such thoughtful feedback. We hope your new tunnel brings you many years of productive growing! 🌱

Valorada con 5 estrellas sobre 5

Great Job

Since July 2024, we have been supported by David Meacham, Serena and Tom from your office. They have been amazingly patient, knowledgeable and helpful regarding an 20+ year old NP Structures poly tunnel we bought second hand. With their help and encouragement we managed to erect it correctly ourselves (4 old fogies age range 64 to 79) but we knew we did not have the skill or strength to skin it ourselves so asked for your help once again.

Tom, bless him, provided a list of your trusted constructors with recommendations for those more local to us off the A19 Selby to Doncaster road. I spoke to Tom of TDH construction and busy as they were they squeezed us in and they came to our rescue last Wednesday 2nd April 2025.

We just want to tell you how amazingly pleased we were with Tom and Oliver! They worked like Trojans not sitting down once, they even ate on the hoof! Their work was exemplary and they were happy to explain things to us as they went along. There is no way we could have put the plastic skin on ourselves and we are so glad that you recommended them.

The boys were speedy, tidy, helpful and polite and did not cut corners.
We felt you should know what good ambassadors you have for your company as they continued the professional image initiated by David, Serena and Tom.
We would have no hesitation in recommending you, your staff and contractors to anyone after our experiences.
Thank you once again for supplying the people and the supplies to get the job done.

4 de febrero de 2025
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Wow, what can we say to that other than thank you so much for your kind words. It is always our intention to assist in the best way we can with the ultimate outcome being a very happy customer, in this instance it looks like that was achieved. Your kind words will also be passed onto TDH, and we agree with you, they are absolute stars and work extremely hard. We hope you enjoy your Polytunnel for many more years to come, and if you need us, we are only a phone call away.

kindest regards

The Northern Polytunnels Team.

Valorada con 5 estrellas sobre 5

Fabulous customer service

Fabulous customer service. We visited so David could show us a polytunnel (we are novices) could not be more helpful. After sales service second to none. Would recommend to anyone at all.

12 de marzo de 2025
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

That’s wonderful to hear! thank you so much for your kind words! We’re glad David could help you find the right polytunnel, and it’s great to know you’ve had such a positive experience with our team. All the best with your growing, and if you ever need any more advice, we’re always here to help! 🌿💚

Valorada con 5 estrellas sobre 5

Northern Polytunnels fantastic Customer Service has one of the…

Northern Polytunnels has one of the best customer service attitudes that I have ever come across. We bought a 30ft tunnel from them a few years ago, and then latterly a side vent kit. After two or three years, the polythene on the vent degraded and started to fall apart. I emailed them to see if they sold replacement polythene, and to my surprise, they replaced it free of charge. Customer service over an above. Brilliant company. I wouldn’t go anywhere else.

12 de febrero de 2025
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Good afternoon David,

Thank you very much for your kind review, I am so happy we were able to help you and that our solution was satisfactory. We hope you keep enjoying your Polytunnel for many more years to come.

Kind regards,

Northern Polytunnels.

Valorada con 5 estrellas sobre 5

Didn't hesitate to make a repeat order

Originally purchased tunnel covering over 5 years ago and still in excellent condition. I have recently ordered more product for a new tunnel and the order was received swiftly and in good condition. Would highly recommend

8 de febrero de 2025
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thanks so much for your continued support! We're really glad to hear your original cover is still going strong after 5+ years, and that your new order arrived quickly and in good shape. Wishing you all the best with tunnel number two! 🌱

Valorada con 1 estrellas sobre 5

Failed to respond to 2 phone calls and an email.

I bought my polytunnel from Northern Polytunnels over 10 years ago and it has lasted very well. Unfortunately recent storms have ripped off the cover. I wanted to order a new one from Northern Polytunnels as I was pleased with the quality of the polythene and thought they would have the exact measurements. Sadly despite two phone calls and an email they have failed to get back to me. Really disappointed with such poor customer service.

7 de febrero de 2025
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thank you for your kind comments regarding the longevity of our Polytunnel. We are extremely proud of our products. Whilst we endeavor to respond to all enquiries within 24 hours, this is a particularly busy period for us, so it is taking longer than usual to respond to email and telephone requests, please accept our apologies for the wait, that said as it stands today, your enquiry has since been dealt with, however, should you require anything further, please get in touch.

Kind regards

Northern Polytunnels

Valorada con 1 estrellas sobre 5

Buyer beware

Buyer beware! This company only gives a year guarantee on sheet. I expected more than a year from a sheet so not fit for purpose. Uv degeneration on a door cover after 13 months cost me £65 to get new trims, luckily I had spare cover from roof recover or I would have also had cover cost too. Now the roll up curtains has split in the same way as gone brittle. Leaving my tunnel at risk for winter storms. A clear fault in the product provided. UV shelf life of a year is shocking. I'm facing an even larger bill to fix this curtain failure. Shame as future trade of recovering the tunnel will not got to NP now I know they have a very short guarantee, wish I had been made aware of this before purchasing. Hopefully this review helps someone avoid this stress. I live in Scotland.... the grey North .... not a sunny climate

10 de octubre de 2024
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Dear Lisa,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We take product durability very seriously, and we’d like to clarify that all our side and door polythene comes with a 3-season warranty, while the main cover is covered for 5 seasons.

Unfortunately, we haven’t been able to locate your specific order, but we’d be happy to look into this further if you can provide us with your order details. If the issues you’ve experienced fall within our warranty terms, we’d be more than willing to assist.

Valorada con 5 estrellas sobre 5

Have had the easy build polytunnel for 4 years

Have had the easy build polytunnel for 4 years now. All the parts were delivered in a timely manner and nothing was missing. The components of the polytunnel are of a high quality and when put together make a very sturdy construction. Our local neighbourhood was recently hit by a tornado which took part of our roof off and caused major damage locally. I observed the polytunnel as the tornado passed over and it inflated the polythene and I expected it to take off but it stayed firm and no damage was done to it. I wish I could have said the same about my house. Well what can I say, good product, good service and tornado proof.

21 de agosto de 2024
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Well, we can't really ask for a better review than that. Thank you very much for the feedback.

Valorada con 3 estrellas sobre 5

Customer service is lacking

Except for the screws, the metal parts of the polytunnel are of a high quality. It is a good product. What lets this company down is poor customer service and poor instructions: having supplied me with a set of timber pieces for the door that were less than the diameter specified, to the extent that the pieces didn't fit with the metal fittings, or fit with each other, I was told that this was within the supplier's accepted tolerance. Well, it wasn't within my tolerance as a customer or a carpenter. Instead of being re-supplied, I was forced to improvise and use my own (higher quality) screws to resolve the problem. Essentially, they blamed their timber supplier, and took no responsbility. Why make videos specifying dimensions when you don't supply to those dimensions? This kind of thing might be OK if you've put up several before, but for the first time it is confusing and disconcerting. Also, the claim that you can complete a tunnel in two days on your first attempt is complete fiction. I'm a highly competent DIYer, and it took me at least a week. I'm happy with the tunnel, but it was a bit of an ordeal putting it up. Essentially, you're on your own.

3 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, great quality

Great service, reliable people who know what they are talking about. Excellent quality products

25 de junio de 2024
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thank you for taking the time to review us and for your very kind words.

Valorada con 5 estrellas sobre 5

Though I haven't put the polytunnel up…

Though I haven't put the polytunnel up yet, delivery was spot on. Assuming all the bits are there, they look pretty top notch to me.

23 de mayo de 2024
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Great to read this. We hope you enjoy it!

Valorada con 5 estrellas sobre 5

Quality polytunnels

Our first polytunnel is going strong after 4 years, it survived all the fierce storms we had in the NE that took out trees and flattened forestry plantations so would totally recommend the polytunnels. Recently ordered plastic and other accessories for a second poly, good price, service and products.

21 de mayo de 2024
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Wow, that is fabulous feedback. Thank you very much.

Valorada con 5 estrellas sobre 5

Keep buying more!

Easy ordering process, minimal delivery costs, packed really well for ease of transport. The staging is excellent and it is the fourth set we’ve purchased for our tree nursery.

21 de abril de 2024
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Great product isn't it. Very pleased that you are happy with it.

Valorada con 5 estrellas sobre 5

Total newbie here

Totally awesome experience. When I placed the order I was helped all the way through the process and the order came with no probs and was a great product exactly what I wanted. Thanks for your help and expertise Joe 👍

14 de marzo de 2024
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

How wonderful that you feel your first experience with us was a good one. Thank you for the fabulous review.

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