Northgate Vehicle Hire - Leeds Opiniones 

138
TrustScore: 5 sobre 5

4,9

Whitehall Industrial Estate, Ashfield Way, LS12 5JB Leeds, West Yorkshire, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a problem with my car . I walked in this morning without a booking i got seen to straight away . They where very quick . Staff was very polite. I was dealing with Mark. Who explained problems... Ver más

Valorada con 5 estrellas sobre 5

Went to Northgate to take van in for various warning lights and AD blue problems. Staff on main reception desk so friendly 👍 they organised for a technician to have a look(Claudiu) turned up very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been working with Northgate for a long time, and over the past couple of years, I’ve found working directly with Kayleigh Cross to be a much smoother experience. Nothing is ever too much tro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When I take one of our many hire vehicles into Northgate Leeds you are always welcomed, even having tea coffee or hot chocolate whilst you wait. I have been dealing with Kayleigh Cross quite a lot and... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de alquiler de camionetas

Información proporcionada por diversas fuentes externas

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Escrito por la empresa

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Información de contacto

  • Whitehall Industrial Estate, Ashfield Way, LS12 5JB, Leeds, West Yorkshire, Reino Unido

  • 0113 255 0441

4,9

Excelente

TrustScore: 5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 96% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(138)

1462 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We have been working with Northgate for…

We have been working with Northgate for a long time, and over the past couple of years, I’ve found working directly with Kayleigh Cross to be a much smoother experience. Nothing is ever too much trouble for her—she is always helpful, organised, and works hard to ensure the process runs as smoothly as possible.

While we do encounter occasional hiccups, Kayleigh does her best to resolve them within the limits of what Northgate allows. Her support has definitely made a positive difference.

6 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Joe-ann, thank you for your continued partnership with Northgate and for sharing your experience with Kayleigh Cross.

We’re delighted to hear that working with Kayleigh has made things smoother for you. She truly is dedicated to providing the best support possible and it’s great to know her efforts have made a positive difference.

We appreciate your understanding regarding the occasional hiccups and will continue striving to improve wherever we can.

Thanks again for your feedback and ongoing support!

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Great service as always

Great service as always

Very perlite staff

8 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Alan, thank you for your kind words!

We’re glad to hear you continue to enjoy our great service and find our staff polite. Your feedback means a lot to us!

Looking forward to assisting you again soon.

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Kayleigh Cross contacted me regarding…

Kayleigh Cross contacted me regarding an annual major service on a vehicle, Kayleigh was very professional and most helpful, she also sent me an email with a reminder of the service time and date,
which made the booking and confirmation easy and stress free

8 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Mark, thank you for your wonderful feedback!

We’re delighted to hear that Kayleigh Cross was professional, helpful, and made the booking process easy and stress-free with her timely reminders. She’ll be happy to know her efforts made a positive difference.

We appreciate you taking the time to share your experience and look forward to assisting you again soon!

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Kayleigh cross at the Leeds branch is…

Kayleigh cross at the Leeds branch is very helpful and booked my service in at my availability. Nothing was too much for her , I’m very impressed with her customer service.

Jake

8 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi there, thank you so much for your kind words!

We’re thrilled to hear that Kayleigh at our Leeds branch was so helpful and flexible with your service booking. She’ll be really pleased to know you were impressed with her customer service.

We appreciate you taking the time to share your experience and look forward to helping you again soon!

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Great customer service

Brought a van in for a routine service was met with a very friendly welcome from Kaylee, Bev and julie who offered great advice and service and made a very comfortable environment during the wait

8 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Matthew, thank you for your lovely feedback!

We’re so glad Kaylee, Bev, and Julie made you feel welcome and comfortable during your van’s routine service. Providing great advice and creating a positive environment is really important to us, and your kind words mean a lot.

We appreciate you taking the time to share your experience and look forward to seeing you again soon!

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Good service

7 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Lee, thank you so much for taking the time to leave us a review!

We're really glad to hear you were happy with the service. If there's ever anything more we can do for you, please don't hesitate to reach out.

Looking forward to serving you again in the future!

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Happy smiling faces as always from the…

Happy smiling faces as always from the staff behind the desk / courteous and professional/ tea/coffee/biscuits while u wait ✋️

7 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Garry, thank you for the wonderful review!

We’re so happy to hear that our team’s smiles, courtesy, and hospitality made your visit enjoyable. Tea, coffee, and biscuits are our little way of making you feel at home while you wait.

We look forward to welcoming you back soon!

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, Bev was really helpful in sorting out a replacement vehicle. Very professional.

6 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Johnathan, thank you for your kind words!

We’re so pleased to hear that Bev provided excellent and professional service in sorting out your replacement vehicle. We’ll be sure to pass on your compliments to her!

Thanks again for choosing us, and we hope to assist you again soon.

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Always a pleasure to visit Leeds

The staff in Leeds are always friendly service was quick. Special thanks to the 3 ladies out front Bev Kaylee and Julie. Always do helpful and nothing is too much for them thank you.

3 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi John, thank you so much for your wonderful feedback!

We’re delighted to hear that Bev, Kaylee, and Julie have consistently provided friendly and helpful service. We’ll be sure to pass on your special thanks to them — it means a lot!

Thanks again for choosing us, and we look forward to welcoming you back to Leeds soon.

Take care,
Imogen

Valorada con 5 estrellas sobre 5

I’ve had a great experience at north…

I’ve had a great experience at north gate Leeds . They’ve but much effort in to making your wait easier such as Change the waiting room around so it’s not like a doctors . Also hot drinks biscuits a tv and little things like magazines and word search quizzes and much more .
Also you can have a laugh with the front desk . Even tho there busy still give you time .
I would recommend them.

3 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Danny, thank you so much for taking the time to leave such a thoughtful review!

We’re really glad to hear you had a great experience at Northgate Leeds. It’s important to us that our customers feel comfortable while they wait, so it’s great to know the little touches – like the refreshments, magazines, and quizzes – made a difference.

We’ll also pass on your kind words to the front desk team – they’ll be happy to know their friendliness and effort didn’t go unnoticed, even on busy days!

Thanks again for the recommendation – we really appreciate it and look forward to seeing you again in the future.

Imogen

Valorada con 5 estrellas sobre 5

What a fantastic service from Julie two…

What a fantastic service from Julie two vans supplied no hassle all to spec required n I hassle brilliant!

3 de octubre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Michael, thanks so much for the fantastic review!

We're so pleased to hear Julie took great care of you — she’ll be thrilled with the shoutout! Two vans, no hassle, all to spec... that’s exactly the service we aim to deliver, and we’re glad we hit the mark.

Looking forward to helping you again in the future!

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Kayleigh from Leeds depot was easy to…

Kayleigh from Leeds depot was easy to deal with and fitted one of our vans in for a same day fix. We had a limited window to get the issue sorted and her help proved invaluable .
This isn't the first time she has gone above and beyond , nothing is too much trouble . ⭐️⭐️⭐️⭐️⭐️

10 de septiembre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Keith, thank you so much for your wonderful feedback!

We’re thrilled to hear that Kayleigh was able to help you with a same-day fix and that her support made such a difference. It’s fantastic to know she continues to go above and beyond to assist you—she truly is a star! We’ll be sure to pass on your kind words to her and the Leeds depot team.

Thanks again for your continued trust in Northgate!

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Kayleigh Cross is absolute asset to the…

Kayleigh Cross is absolute asset to the Team. She is very efficient, professional. Nothing is a hassle and Kayleigh's attitude is so amazing. Highly recommend!

8 de septiembre de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Dominika, thank you so much for your wonderful feedback!

We couldn’t agree more — Kayleigh is truly an asset to our team. It’s fantastic to hear that her efficiency, professionalism, and positive attitude made such a great impression.

We really appreciate your recommendation and look forward to continuing to provide you with excellent service.

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Bev & Kaylee were absolutely amazing to…

Bev & Kaylee were absolutely amazing to deal with, really polite and cheerful. I would highly recommend this branch to everyone I know.

15 de agosto de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi, thank you so much for your wonderful feedback!

Bev and Kaylee will be thrilled to hear your kind words — they always strive to be polite and cheerful, and it’s great to know it made a difference.

We really appreciate your recommendation and look forward to welcoming you back to our branch soon!

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Excellent service we will use you again

Excellent service we will use you again

13 de agosto de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Tony, thank you so much for your positive feedback!

We’re thrilled to hear you had an excellent experience and look forward to assisting you again soon.

Take care,
Imogen

Valorada con 5 estrellas sobre 5

cool vans very nice

cool vans very nice

15 de agosto de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hello, thanks for the great shout out!

We’re glad you like the vans — we think they’re pretty cool too! Looking forward to helping you out again soon.

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service , the lady behind the counter deals with us efficiently every time

15 de agosto de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi there, thank you for your kind words!

We’re delighted to hear that our team member consistently provides you with efficient and excellent service.

We’ll be sure to pass on your compliments to her!

Take care,
Imogen

Valorada con 5 estrellas sobre 5

Great service

Great service, will use again

14 de agosto de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Jim, thanks so much for the great feedback!

We’re really glad to hear you had a good experience and we look forward to helping you again in the future.

All the best,
Imogen

Valorada con 5 estrellas sobre 5

Bev and kaylelee at the Leeds…

Bev and kaylelee at the Leeds department were really helpfull and made my experience easy and straightforward

14 de agosto de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Danny, thank you for your kind words!

We’re delighted to hear that Bev and Kaylee at our Leeds department made your experience easy and straightforward. We’ll be sure to share your feedback with them—they’ll be thrilled!

Thanks again for choosing Northgate, and we look forward to helping you again soon.

Take care,
Imogen

Valorada con 5 estrellas sobre 5

The staff were great very helpful…

The staff were great very helpful especially Bev and kaylee on front desk great customer service.

14 de agosto de 2025
Opinión espontánea
Logotipo de Northgate Vehicle Hire - Leeds

Respuesta de Northgate Vehicle Hire - Leeds

Hi Mark, thank you so much for your lovely feedback!

We’re thrilled to hear that Bev and Kaylee provided you with great customer service and were so helpful during your visit.

We’ll be sure to pass on your kind words to them!

Take care,
Imogen

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más