Norton Way Group Opiniones 

5744
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Had the first KIA service today for a new car , when we had a Toyota Rav 4 it always came back washed and vacuumed so a bit disappointed that no cleaning done.

Valorada con 5 estrellas sobre 5

After reading some of the negative reviews about this company I thought I should leave one as I had a different experience. From the beginning to the end Chiswick Honda MOTORCYCLES have been great. I... Ver más

Valorada con 5 estrellas sobre 5

Wanted to thank Charlie Crouch for helping find my perfect car, amazing service and went above and beyond to help me find what i needed. This will be the third time ive been back to Kia Brentford dea... Ver más

Valorada con 5 estrellas sobre 5

Having bought 2 cars from Dawn at Peugeot Letchworth before, it was an easy decision to use them for a third time. However, Dawn was day off, so Archie took care of us. He was friendly, put us at ease... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. Taller de reparación de automóviles
  3. Tienda de reparación de automóviles
  4. Tienda de repuestos de motocicletas
  5. Tienda de motocicletas
  6. Concesionario de automóviles usados

Escrito por la empresa

Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.

Norton Way Group, Serving North Herts & London since 1989

Escrito por la empresa

We strive to deliver only the best customer service.
Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.

Información de contacto


4,5

Excelente

TrustScore: 4.5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(5744)

256 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Very professional dealership

Very professional dealership lots of information and comprehensive test drive. Decided against finance package as had trouble with answering the questions on the app as it would not accept the answers I gave ?

6 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Mr Wright, thank you so much for the 4-stars and for taking the time to leave us a review it's much appreciated! We are sorry to hear there were issues with the finance app. We will pass on your comments to the team and we hope you are enjoying your Cx-5. All the best – Norton Way Mazda

Valorada con 5 estrellas sobre 5

Excellent service throughout

Excellent service throughout. I felt listened to and at no time overwhelmed with ‘sales’ talk or any hard selling. I’m really pleased with my car and there was an issue afterwards - that was dealt with effectively and completely hassle free.

30 de septiembre de 2025
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Respuesta de Norton Way Group

Good afternoon Jackie, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear you received excellent service throughout. All the best – Norton Way Mazda

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. I definitely wanted to buy a new car and this was straightforward and easy. Olivia was great to deal with and very friendly ~ she definitely knew her stuff. I went in on Sunday and had my car by Wednesday! Perfect 🤩

6 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Rachel Clarke, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear you received great customer service. We will pass your compliments onto Olivia and we hope you are enjoying your new Qashqai. All the best – Norton Way Nissan.

Valorada con 5 estrellas sobre 5

Great experience

The Stewart was super helpful and friendly. It was a very easy process to buy the car.

29 de septiembre de 2025
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Respuesta de Norton Way Group

Good afternoon Alex, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that you had a great experience. We will pass on your compliments to Stewart and we hope you are enjoying your 208. All the best – Norton Way Peugeot.

Valorada con 5 estrellas sobre 5

Staff were very helpful friendly and…

Staff were very helpful friendly and understood what I wanted. They didn’t try to push me into buying something I didn’t want.

6 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Christine Turner, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that the staff were very helpful and friendly. We will pass your compliments onto the team and we hope you are enjoying your new Qashqai. All the best – Norton Way Nissan.

Valorada con 5 estrellas sobre 5

A smooth and speedy car purchase

We are always very happy with our experience at Norton Way Mazda. Every car service and MOT is completed efficiently and expertly with good communication throughout the procedure.

At our last visit we completed the purchase of a new car with the help and guidance of Sales Executive Donald Smith. We were given a good price for our part exchange and the whole process from our first enquiry to choosing the model, identifying when the car was being shipped and picking up our new car took less than five weeks.

On the day of purchase, Donald led us carefully through all the paperwork and took his time to sit with us in the new car to explain all its features.
We are delighted with our Mazda CX30.

8 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Anna Sentance, thank you for the 5-stars and kind words! We are very happy we could help and we are pleased to hear that your experience with us was a happy one as usual. We will pass on your compliments to Donald and the team. Take care - NW Mazda.

Valorada con 5 estrellas sobre 5

The chap selling was excellent and it…

The chap selling was excellent and it was great after sales service explaining different gadgets and saying to go back at any time

6 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Shirley Harris, thank you for the 5-stars and kind words! We are very happy we could help and we are pleased to hear that your experience was excellent. We will pass on your compliments to the team and we hope you are enjoying your Jazz. Take care - NW Honda.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service

6 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Julie Watts, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear you received excellent customer service. We will pass your compliments onto the team. All the best – Norton Way Nissan.

Valorada con 5 estrellas sobre 5

Great dealership

I’ve dealt with Norton Way Honda for 10+ years, this is my fifth car with them and I have had no reason to complain. The staff is very friendly and go out of their way to help you. Shout out to Michael George who was my point of contact. Thanks all.

6 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Anicetus Uzosike, thank you for the 5-stars and kind words! We always like to hear from returning customers and we are pleased to hear things have not changed for 10+ years. We will pass on your compliments to Michael and we hope you are enjoying your Civic. Take care - NW Honda

Valorada con 5 estrellas sobre 5

Amazing staff

Staff was amazing. So friendly and efficient.

5 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Jodie, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that the staff were amazing. We will pass your compliments onto the team. All the best – Norton Way Peugeot.

Valorada con 5 estrellas sobre 5

Dawn was excellent

Dawn was excellent. Talked me through each part of the process. She called to ensure the car was ok the day after I picked it up. I couldn't praise Dawn and the team enough.

5 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon June Heath, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that the service you received from Dawn was excellent. We will pass your compliments onto her and we hope you are enjoying your new 208. All the best – Norton Way Peugeot.

Valorada con 4 estrellas sobre 5

Support was excellent

Take the score.

5 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Alan, thank you so much for the 4-stars! What could we have done to make it 5-stars. All the best – Norton Way Nissan.

Valorada con 5 estrellas sobre 5

Great

Great , highly recommend

5 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Amit Kotadia, thank you for the 5-stars! Happy we could help and we are pleased to hear that your experience was great and that you would recommend us. - Take care GWR Kia.

Valorada con 4 estrellas sobre 5

Staff were knowledgeable and very…

Staff were knowledgeable and very helpful.
The show room was very welcoming.

5 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Richard Duncan, thank you for the 4-stars! Happy we could help and we are pleased to hear that the staff were knowledgeable and helpful. We will pass on your compliments to the team. - Take care GWR Kia.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Car nice an suits my needs

5 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Jacqieline Simms, thank you so much for taking the time to leave us a review it's much appreciated!. We will pass your compliments onto the team. All the best – Norton Way Peugeot.

Valorada con 5 estrellas sobre 5

I’m into my 3rd Nissan from Norton Way…

I’m into my 3rd Nissan from Norton Way and Adam is a very professional salesman couldn’t do enough for me, I’m well satisfied with my latest car empower.Thank you all at Nissan Norton Way.

27 de septiembre de 2025
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Respuesta de Norton Way Group

Good afternoon Leslie, thank you so much for taking the time to leave us a review it's much appreciated! We are always pleased to hear from returning customers. We will pass your compliments onto Adam. All the best – Norton Way Nissan.

Valorada con 5 estrellas sobre 5

adam was very helpful and friendly kept…

adam was very helpful and friendly kept me up todate the whole way through

27 de septiembre de 2025
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Respuesta de Norton Way Group

Good afternoon SIMS, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that Adam was very helpful and kept you up to date all the way through your purchase . We will pass your compliments onto him and we hope you are enjoying your new Qashqai. All the best – Norton Way Nissan.

Valorada con 5 estrellas sobre 5

Outstanding service by the team at GWR…

Outstanding service by the team at GWR Kia dealership—every step of the process was smooth and stress-free.

Harsh, the manager, was especially helpful and made me feel valued as a customer.

I love my new car and feel truly welcomed into the Kia family. Highly recommended!

3 de octubre de 2025
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Respuesta de Norton Way Group

Good afternoon Valeman, thank you for the 5-stars! Happy we could help and we are pleased to hear that your experience was outstanding. We will pass on your compliments to Harsh and the team. - Take care GWR Kia.

Valorada con 5 estrellas sobre 5

Remi at Honda Chiswick was a very…

Remi at Honda Chiswick was a very positive and polite and helped me acquire my dream motorbike at the correct price. Would highly recommend Honda Chiswick.

25 de septiembre de 2025
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Respuesta de Norton Way Group

Good morning Leroy, thank you for the 5-stars and taking the time to leave us this kind review! It is much appreciated and we will pass on your compliments to Remi. We hope you are enjoying your CRF1100 and we look forward to welcoming you back again soon. Take care - Chiswick Bikes.

Valorada con 5 estrellas sobre 5

The staff are amazing

The staff are amazing, very efficient and friendly. They are always ready to help with any queries.

3 de octubre de 2025
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Respuesta de Norton Way Group

Good morning Lola, thank you so much for taking the time to leave us a review - it's much appreciated! We will pass your comments onto the team and we hope you are enjoying your new Cx-30. All the best – Norton Way Mazda.

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