Now To Bed Opiniones 

608
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service all the way. After having a nightmare experience with another firm I went to these guys. Excellent service I called up enquiring a bout a product.The lady was super helpful. D... Ver más

Valorada con 4 estrellas sobre 5

Easy to order and a great price for a reylon mattress. Waited a bit longer than the time stated on the website but this was due to delays at reylon. Delivery arrangements were good

Valorada con 5 estrellas sobre 5

We were replacing our King Size Bed [ Base & mattress] and we did our research both locally and via the internet. Quality was our priority closely followed by price. After due deliberation,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bed arrived as promised after 3 weeks. They advised delivery would be late afternoon as the van had a long circuit. They encountered two motorway accidents (i could see queues on Google) and rang at... Ver más

Información sobre la empresa

  1. Tienda de colchones
  2. también en la categoría
  3. Colchonería
  4. Proveedor de muebles a medida
  5. Tienda de muebles para dormitorio
  6. Tienda de ropa de cama

Sobre Now To Bed

Escrito por la empresa

A family-based business with over 50 years experience within the trade. Stocking brands such as Hypnos. Harrison Spinks, Sleepeezee, Relyon, Emma and many more.

Recently awarded the National Bed Federation Small Retail Champion of the Year award, Now to Bed continues to offer personal one to one shopping experience that has been the cornerstone of their growth and reputation.

www.nowtobed.co.uk

Recycling Offered

Recycle Your Old Mattress With Now to Bed

Recycle Your Old Mattress With Now to Bed
While some companies only offer disposal of your old mattress, Now to Bed offers a full recycling service where your old mattress gets taken apart into all its component parts so every part of the mattress is recycled or reused.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

608 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 33% de las opiniones negativas

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4,6

Todas las opiniones

(608)

14 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Bedleutifal

Got a phone call for bed delivery earlier than expected due to a cancellation. Crew coming down from Manchester. They were lovely! Very helpful and hard-working. Bed is comfortable as I expected.

8 de agosto de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. Thank you for your feedback for our delivery team, I have passed this on to them. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

Great service

Great service, great quality, great customer service 👍

3 de agosto de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We are pleased to hear you're happy with our service and quality! Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

Lovely customer service and great…

Lovely customer service and great products

7 de agosto de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We're pleased you are satisfied with our customer service and products. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

Great Experience

Easy order, great price and excellent communication throughout the delivery phase, highly recommend.

1 de agosto de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. I have passed your lovely feedback to our team. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

Such amazing customer service

Such amazing customer service. They are the definition of going above and beyond for a customer.

2 de agosto de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We are so pleased you've had a positive experience with us. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

Hypnos mattress.

A great service from start to finish. Ordered online and was kept updated throughout. Delivery date and time was agreed by a phone call and arrived within the slotted time. All round a great service and highly recommended. Thank you.

27 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We're pleased to hear that you have had a good experience. I have passed your feedback to our delivery team. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

Great service and honest advice with no…

Great service and honest advice with no hard sell.
Listened and understood our needs.
Great follow up regarding delivery.

27 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We're pleased that you had a good experience in our store and easy delivery. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

Spot on

Good price, no fuss delivery, straight forward product ordering online.

13 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We're pleased that you had an easy online experience and delivery. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

Now to bed Rhyl

From start to finish our experience with now to bed has been exceptional. We purchased through the Rhyl store and the staff went above and beyond in every way. We absolutely love all our new bedroom furniture the quality is superb. A special thanks to the delivery team who were also amazing they built the bed up and triple wardrobe. All packaging removed and I came home to the room completely finished and was blown away. Thank you so much for all the hard work I would highly recommend them and won’t hesitate to purchase from them in the future 10/10

21 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We are so pleased you had a pleasant experience in our Rhyl store. I have fed-back your kind comments to the team. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

Excellent Experience buying a bed from…

Excellent Experience buying a bed from Now to Bed
Customer service was fabulous.
Couldn’t have been more helpful.
Would definitely recommend

19 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We are so pleased you've had a positive experience. Many thanks, NowToBed

Valorada con 1 estrellas sobre 5

Awful company

Awful company. They are not honest and dealing with their customer service is terrible. Please dont waste your money using these people.

Follow Up (i.e.: more detail): The zip and link beds we received were not the same height as each other and not suitable to use as one bed as described. A technician visit would not have fixed the problem, and a replacement would not have either since the bed manufacturer confirmed they might be different again. When we first contacted Now to Bed, they admitted a problem straight away when we described the situation and told us they would collect and issue a refund. They later said they would not do this, and so we had to remind them of their obligation to do so legally under the distance selling regulations. They tried to get out of that by telling us the beds we ordered were bespoke and therefore excluded from the Distance Selling Regulation. Unfortunately for them, the bed manufacturer confirmed the beds were not bespoke. So for Now to Bed to say we did not give them the opportunity to fix the problem is not true, if they had just honoured the first few emails we had where they offered a refund and collection all would have been fine and I would have given a lovely 5* review saying that although the beds didn't work out I was very impressed with how good the customer service was, sadly I can't say that.

21 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave us a review. We have responded to your Husband's 1* review. We are saddened that you felt you also needed to leave a negative review, as we were not provided the opportunity to resolve the issue you experienced; as you did not want to accept a Technician visit to inspect the mattress or a free of charge replacement. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

The website is very user friendly

The website is very user friendly, the price was very competitive, the delivery company used was superb, the delivery drivers were really friendly and very helpful.
The whole experience was brilliant.
The mattress purchased is amazing, we love it.

20 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We are pleased you had a good experience using our website and that the delivery team met your expectations. Many Thanks, NowToBed

Valorada con 1 estrellas sobre 5

Cowboys

Cowboys. They send a £3000 bed that was faulty and now won't refund us.
Don't be fooled by distance selling regulations and the Consumer Rights Act, this company is trying to wriggle out of its responsibility.

At 12:33 yesterday their customer service said "You are correct that the contractual agreement is with ourselves, and we would process your refund."

3 Hours later we get 'We are only obliged to offer replacement, if a fault has been found.'

They are trying to hide behind a one sentance clause on page 7 of their t&cs and attempting to exclude our statutory rights of a refund which our solicitors say they cannot do.

We have had to charge back the credit card and possible take them to small claims.

20 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave us a review. We are saddened to read your review and that we were not provided the opportunity to resolve the issue you experienced; as you did not want to accept a Technician visit to inspect the mattress or a free of charge replacement. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

Very easy company to deal with

Very easy company to deal with. Quote came back quickly & once the order was placed their communication was perfect.
We had to delay delivery several times (building not ready) and they could not have been more helpful.
Delivery finally completed on 17th July & went perfectly.

17 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave us a review. We are so pleased we were able to assist you and that you are happy with the service received. Many Thanks, NowToBed

Valorada con 5 estrellas sobre 5

EXCELLENT SERVICE AND HELPFUL ADVICE

I looked around for reviews on the Hypnos Wool mattress protector and although quite expensive, decided as I was purchasing a Hypnos bed, I would add a quality mattress protector too. It is an excellent fit and feels very comfortable to sleep on. The ordering process was very simple after I had telephoned the company for some advice. Excellent service and will have no hesitation in buying from this company again should I need to.

10 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We are pleased that you are happy with your purchase and the service received. Many Thanks, Zoe NowToBed

Valorada con 5 estrellas sobre 5

Great Customer Service

Bought a Reylon Woolsack Mattress at a good price. It was a made to order piece and I was kept informed of progress throughout the transaction. The delivery was arranged seamlessly and the delivery crew were helpful and courteous. They also took my old mattress away. I would recommend Now to Bed.

13 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We always like to keep our customer informed, especially as made to order pieces have a longer lead time. I have fed-back your lovely comments to the delivery team, thank you. Many Thanks, Zoe NowToBed

Valorada con 5 estrellas sobre 5

Excellent service from the whole team

Excellent service from the whole team, starting in the sales room in Prestatyn. Delivery was punctual and everyone involved polite and efficient. All complete in record time and we're extremely pleased with the product. Would highly recommend.

12 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We are pleased to hear you had a pleasant experience in-store and are happy with your purchase. Many Thanks, Zoe NowToBed

Valorada con 5 estrellas sobre 5

Great family firm

What a lovely company to deal with, it’s a family firm and after looking around (and looked on internet too) I decided to go back to ‘Now to bed’ very pleased with my mattress, plus they delivered it for free, exactly when they said they would. That’s why I’ve given you five stars

6 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We're so pleased you decided to return and had another fantastic experience with us. Many Thanks, Zoe NowToBed

Valorada con 5 estrellas sobre 5

The sales person in the shop was very helpful

The sales person in the shop was very helpful and gave great advice.
The bed was made and delivered ahead of schedule. When the bed was delivered the guys put it together and removed the packaging.
Finally, the bed is really good quality.

11 de junio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave us a review. We are so pleased that you had a pleasant in-store experience and are happy with our delivery team. Many Thanks, Zoe NowToBed

Valorada con 5 estrellas sobre 5

We have known your shop in Llandudno…

We have known your shop in Llandudno for many years you always stock quality bed's we had a great deal with our new bed and the free delivery and the lads that brought it to us were fantastic really pleased with everything thank you

6 de julio de 2023
Opinión espontánea
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Respuesta de Now To Bed

Thank you for taking the time to leave a review. We are so pleased you're happy with your in-store experience. I will pass you lovely comments back to our team. Many Thanks, Zoe NowToBed

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