Oak Furniture Hut  Opiniones 

331
•
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Made an order in December for a coffee table. Called twice in Jan for updates, told they were awaiting stock and delivery would be early Feb latest. Called again today, straight to answerphone, check... Ver más

Valorada con 1 estrellas sobre 5

Please avoid this company at all costs...took monies for goods being display cabinets 2 no. believed would be delivered, not received too date. Ordered November 2022...3 delivery dates given and all... Ver más

Valorada con 5 estrellas sobre 5

Fabulous 12 draw, half coffer/trunk coffee table. Great communication all the way, read delivery times, be patient and you'll be more than happy. Will buy from again and highly recommend others... Ver más

Valorada con 1 estrellas sobre 5

Yep, all same experience here, ordered a bookcase for Dec delivery, and here we are Feb 22, apart from many phone lies and excuses, nothing... Let's assume (hope) they ship the goods to UK fro... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Oak Furniture Hut is a family run and owned business with vast experience in the furniture industry with only one aim, to provide the best quality solid wood furniture at a very competitive prices, Oak Furniture Hut sells online via the internet, with over 50 different ranges of high quality furniture , you’re bound to find a suitable item for your home, whether you are looking to furnish your dining room , lounge or bedroom. All our furniture is constructed using traditional technique and built to last a lifetime. All our products are obtained from sustainable sources.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

331 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(331)

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Valorada con 5 estrellas sobre 5

No pressure sales

No pressure sales, representative provided good knowledge of product and answered any questions asked. Good selection of furniture to chose from, guaranteed delivery date provided, looking forward to new furniture arriving

20 de octubre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Extremely disappointing delivery times and customer service.

I ordered a TV stand from Oak furniture village and my main reason for choosing them was due to their delivery time being less than some brands that i know and trust. The delivery time quoted on the website was 10-14 days. 3.5 weeks passed with no sign of my furniture so i emailed to enquire what had happened. I was told that they were experiencing delays but that i would be contacted the following week. A further 2 weeks passed with no sign or contact. I again emailed to only be told that there are still delays but that i could expect delivery week commencing 20th sept. It got to thursday of this week (7 weeks after my order) and i had still not heard anything. At this point i was frustrated that things were still not happening, which i expressed in an email. I pointed out that i was not happy with the poor communication, and poor delivery times, only to be told that it wasn't their fault... it was the delivery company that was experiencing delays and that i should continue to wait. I was also offered a 10% discount once the furniture had been delivered.

Our furniture was FINALLY delivered 9 weeks after the order date and needless to say, i have seen or heard nothing of the 10% discount that i was promised. Its a shame that this situation has tainted my opinion of this company because the quality of the furniture is actually good. Just a real shame that their delivery times are not accurate at all and they do not follow through with what they promise when they have caused an inconvenience.

16 de octubre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Overall a very good experience

Overall a very good experience - delivery was swift and professional, and the wardrobe was very good value for a solid wood design. There were a few minor design flaws and oversights (screws which were too long, some screw holes obstructed, an extra plastic component nailed to a part which needed to be removed), but nothing major.

7 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 Star Company

My item was handmade and shipped from India, it was the sent to me in County Antrim Northern Ireland, the best packaged item I have ever received. Top quality TV Unit, we are delighted with it. Great company do not hesitste, to do business.

10 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great find for furniture

A good selection of good quality furniture. Friendly and efficient customer service. Hassle free experience when I did choose to return a piece of furniture. Oak Furniture Hut was a great find for me.

9 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good company - easy to deal with!

All quality products on this website. Value for money in my opinion and the company is very easy to deal with from the ordering to the customer service to the delivery I was kept informed. Cannot ask for more!

8 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Initially unsure about ordering such…

Initially unsure about ordering such expensive pieces from an online company, but wasn't disappointed. Customer service were always available to answer questions and were very helpful. Delivery took a little longer than expected but the quality of the furniture was definitely worth the wait, but I'd highly recommended using them as they have an amazing selection and a first class quality service.

8 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

For solid wood furniture, ready assembled, look no further.

Was looking for a solid, ready assembled chest of drawers. Fed up with self assembly which seems to be just as expensive as ready assembled nowadays. Oak Furniture Hut Online had exactly what I wanted, a pine chest completely made of solid wood including the drawers with dove tailed joints so the bottoms won't detach from sides which happens when just hardboard. Price was very good for a solid wood, ready assembled piece of furniture. This will last for years. Easy to order online and was delivered within a week. Will be using again. Highly recommended.

15 de mayo de 2021
Opinión espontánea

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