OHS Opiniones 

164
TrustScore: 2 sobre 5

1,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered my item - prompt delivery that I paid extra for. So far so good but on opening the box it was damaged. Requested a return they offered Me 25% discount to keep a damaged item which annoyed... Ver más

Valorada con 1 estrellas sobre 5

Still waiting on our replacement furniture after damaged good were delivered. No response and no contact..quick enough to collect the damaged goods but now we are getting ignored. And they have our mo... Ver más

Valorada con 1 estrellas sobre 5

Awful!!! I regret not coming on here and reading the negative experiences as I am in the position of having an extremely negative experience. No update regarding delivery, customer service useless! Wa... Ver más

Valorada con 4 estrellas sobre 5

I placed a review on here a few days ago regarding OHS, only to find the problem was with someone else. I would just like to say, that a lovely lady from OHS helped me get my deliveries, of my orders,... Ver más

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Hårde hvidevarer reservedele - reservedele vaskemaskiner - reservedele opvaskemaskiner - reservedele komfur - reservedele tørretumbler - reservedele køleskabe - reservedele hvidevarer - AEG - Blomberg - Zanussi - Bosch - Siemens - Bauknecht


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1,9

Malo

TrustScore: 2 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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1,9

Todas las opiniones

(164)

63 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Order not received

Order not received, and no contact from customer service. I have been receiving promotional emails from OHS daily since placing my order, but have not received any reply to my three follow-up emails. The confirmation email took a while to arrive and looked questionable. I'm beginning to believe this company might be a scam, and the 5-star reviews may be fake to encourage purchases.

13 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Brought curtains and 2 rugs on 24 th…

Brought curtains and 2 rugs on 24 th September
Started a return following week to send back rugs and paid postage again for the return. Still waiting for refund just asked me to show proof of return 2 months later after I am contacting them about my refund many times and no relpy
Will never use this company again.
Badly run and no care for customers buying from them or even paying back a refund
I will never use this company again
Nether should anyone else

24 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered a snuggle chair with a cream…

Ordered a snuggle chair with a cream boucle cover from this company two weeks ago. It arrived the next day minus the cover. I have messaged them and nobody has bothered to reply. There is no contact number so you can speak to someone and get things sorted. I would never order anything from this company again

24 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed an order with OHS

Placed an order with OHS. The items that were dispatched didn’t resemble the blankets that turned up. I’ve been charged £3.50 for delivery and £3.50 for the returns.. won’t be using them again.. save your money and shop elsewhere….

4 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service

Hello I have been waiting for an order for over a week despite paying for next day delivery. I have emailed OHS 3 times and messaged them on Instagram but had no reply. Yodel have told me they cannot find my parcel and to contact OHS. I’m not sure what else can do about getting a refund. I’m very frustrated as it’s a £60 order!

31 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish

Very disappointed with item that isn't fully working and as I ordered online for a reason as I work and Iam very busy I was told to print a label to return to receive a refund in 3 weeks Iam sorry but I don't have a printer and I certainly don't have time to run to the shop to post it back and having to wait 3 weeks for a refund is a disgrace the item is not working as it should and customer service is absolutely rubbish

4 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give a Zero Rating I…

If I could give a Zero Rating I would!!! Don’t touch with a barge pole, ordered 2 egg chairs £ 110 each one was fab n looked great me had issues as in a fd cushion n marks n missing paint areas!!! So finally found contact details n messaged too days for a reply n only replied after I’d commented on one of their fb adverts , someone called Megan who is apparently a supervisor said we can send a replacement if you take it apart and re package! I’m disabled so told her this would be near impossible and could they not just send new cushion n seat part! I was constantly waiting for replies and having to comment on their fb advert posts!!! Anyway they sent. Cushion when I opened it was waaaay to big wrong colour and totally different material!!! So again. Messaged this Megan, who finally replied “ after speaking with supplier cushion will be slightly different colour and material but is it causing you any distress!! Like omg seriously!!! So she then messaged saying they would issue me a refund and to let them know this was ok… She then Blocked me on messanger on the fb group ect and also on their email… disgusting treatment and un professional behaviour I’ve now sent all correspondence to Martin Lewis for advice I’m disgusted at the way they have treated me I’m disabled and this isn’t how you treat a customer!!! Stay Away from the company!!!

16 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well let's hope normal service resumes…

Well let's hope normal service resumes all of our items are of a very good quality but last few items arriving very late but over all I'll keep using ohs because there a very well priced company on this one occasion the service was bad

5 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Firstly reassures we're miss leading

Firstly meassurements were miss leading. Then delivery driver delivered to wrong address and customer service were unhelpful as driver refused to collect and re deliver. As I have a small baby and a single parent it was not easy to carry items. Then when I wanted to return because wrong size they said I'd have to pay to return. Once I decided to keep opened and both items broken. Absolutely the worst service I've ever used.

15 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered curtains value £17 they sent a…

Ordered curtains value £17 they sent a quilt cover value. £8 ,I have no curtains up at window pjs customer service disgraceful taking too long so I’ve had to order another set of curtains because ohs taking too long to resolve not happy attall

20 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have been waiting for my parcel since…

I have been waiting for my parcel since 13/02/2024 Each time it’s been sent back Because they say the address is not right I have been onto my account and checked my account and my address is correct I have even emailed them my address You can’t speak to anyone All you get is a automated email Not good service

4 de marzo de 2024
Opinión espontánea
Logotipo de OHS

Respuesta de OHS

Dear Joyce

I see you have made a review of our company.

Unfortunately, it is not our company that you have dealt with.

We are a Danish service company that services white goods.

Is there any way we can get you to delete this review as it really ruins our trustpilot score? :-)

Now that it is not our company you have had probles with.

Sincerely, Henrik Clausen

Valorada con 5 estrellas sobre 5

Amazing throw's

Super quick delivery. Beautiful navy throws. Will definitely use them again and would recommend anyone else to order. Thank you

28 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

FABULOUS BLACKOUT CURTAINS

Excellent Blackout Curtains it's a shame there's a few bad reviews but based on my experience these curtains I purchased are absolutely wonderful, good quality, a perfect fit and so cheap and to top it all an extremely quick delivery...Thankyou OHS I'll definitely be ordering more....

28 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Spent over £200… paid for next day…

Spent over £200… paid for next day delivery and still not arrived… trued calling and nothing… please don’t tell me it’s a danish company that deal with white goods as I ordered curtains etc… will be demanding my money back tomorrow

8 de febrero de 2024
Opinión espontánea
Logotipo de OHS

Respuesta de OHS

Dear Cheryl

I see you have made a review of our company.

Unfortunately, it is not our company that you have dealt with.

We are a Danish service company that services white goods.

Is there any way we can get you to delete this review as it really ruins our trustpilot score? :-)

Now that it is not our company you have had probles with.

Sincerely, Henrik Clausen

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