Was looking for exhaust part that was unobtainable anymore (35 year Peugeot 205 1.4), looked at a part these guys had & thought I could adapt it to fit, they couldn't tell me if it would definitely wo... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered front brakes for my BMW. Delivery was quick and the parts were exactly right. I've got non-standard wheels so the fitment wasn't obvious, but the support team sorted the order out for me befor... Ver más
La empresa ha respondido
I was in such a mess trying to find the correct part for my Skoda Kodiaq. Having been quoted a large amount by the main dealer, i found these via google. Once I submitted my order they confirmed my re... Ver más
La empresa ha respondido
Really happy with the service from Online Automotive. Ordered some parts through their website and everything was really straightforward. Customer service was great and really helpful when I nee... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de repuestos para automóviles
- Mayorista de accesorios para automóviles
- Mercado de repuestos de automóvil
- Tienda de accesorios para automóviles
- Tienda de silenciadores
Escrito por la empresa
Massive Range Of Car Exhausts, Full Exhaust Systems, Catalytic Converters, Rear & Central Silencers, Brakes, Car Parts All At Discounted Prices! Looking for top-quality automotive parts with reliable service? At Online Automotive, we make it simple to find and order the exact components you need, ensuring a seamless experience from start to finish. Whether you're searching for replacement parts, or essential maintenance items, we offer a vast selection at competitive prices. Customer satisfaction is at the heart of everything we do. With a user-friendly website, secure transactions, and swift delivery, we strive to provide a hassle-free shopping experience. Our expert customer service team is always on hand to assist with inquiries, making sure you find the right part for your vehicle. We understand how important it is to receive the correct part quickly, which is why we prioritize fast and efficient dispatch. Many of our customers appreciate our reliable delivery service, ensuring they get back on the road without unnecessary delays. Trust is essential when shopping for car parts online, and we’re proud of our positive reviews on Trustpilot. Your feedback helps us continue providing excellent service. If you've had a great experience with Online Automotive, we’d love for you to share it on our Trustpilot page. Thank you for choosing us—your trusted online automotive partner!
Información de contacto
Unit 6 Minton Business Centre, NN4 8ES, Northampton, Reino Unido
- 01604666711
- sales@onlineautomotive.co.uk
- www.onlineautomotive.co.uk
4,3
Excelente
6 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 89% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service and communication
Great service and communication, would definitely recommend.
20 de mayo de 2026
Respuesta de Online Automotive Ltd
Hi Sammie,
Thank you for your great feedback!
We’re really pleased to hear you were happy with our service and communication. Your recommendation means a lot to us.
We appreciate your support and look forward to helping you again in the future.
Regards
Online Automotive
I would give them 0/5 stars if it was…
I would give them 0/5 stars if it was possible, ordered an exhaust and was told it was the correct one for the car they then phoned me after placing the order to tell me it wasn’t the correct one we then emailed for 2 weeks regarding the correct one and they wanted additional money for the supposed correct one, I asked for a refund and I’m now on week 3 of waiting for this refund, I would highly recommend anyone from not using this site as it seems like a scam and they’ll do anything to not give you a refund. Absolute shambles of a company.
29 de abril de 2026
Opinión espontánea
Respuesta de Online Automotive Ltd
Hi Calum,
We’re sorry to hear about your experience and are concerned by the points you’ve raised.
In some cases, initial part selections can require further verification to ensure correct fitment, which is why our team contacted you before dispatch. We understand this can be frustrating, particularly when you need the part urgently.
Regarding your refund, this should have been processed promptly once confirmed, and we apologise for the delay you’ve experienced.
Regards
Online Automotive
Asking for more money for the parts ordered at later email.
Ordered complete exhaust system online and within 24hrs after taking payment for parts that were shown by the vehicle registration search showed compatible now they emailing saying the parts are not all compatible with my vehicle now even though the exhaust was ordered as one complete system including the catalytic converter. Wanting over £125 extra now but it was their fault and they know the system online does this regularly to customers u fairly as their system when you enter your registration clearly states parts are compatible.in the first instance.. rude customer service who blamed the consumer for ordering.
25 de mayo de 2026
Opinión espontánea
Collected on the morning of ordering.
25 de mayo de 2026
Respuesta de Online Automotive Ltd
Hi Terry,
Thank you for your feedback!
We’re really pleased to hear your order was ready for collection so quickly. We aim to make the process as convenient and efficient as possible.
We appreciate your support and look forward to helping you again in the future.
Regards
Online Automotive
Great company, fast delt
Middle silencer ordered which arrived a few days later. Well packed, no marks from shipment which is great.
I would use this company again for any part i need for the car.
22 de noviembre de 2025
Respuesta de Online Automotive Ltd
Hi Henri,
Thank you for your great feedback!
We’re really pleased to hear your order arrived safely and well packaged, and that you were happy with the overall experience. It’s great to know you’d choose us again for future parts.
We appreciate your support and look forward to helping you again in the future.
Regards
Online Automotive
Respuesta de Online Automotive Ltd
Hi Colin,
Thank you for your continued support!
We’re really pleased to hear you consistently receive good service from us. That’s exactly what we strive for every time.
We appreciate your loyalty and look forward to helping you again in the future.
Regards
Online Automotive
Excellent customer service
Excellent customer service, always exceptional big thumbs up 👍🏻👍🏻
17 de mayo de 2026
Respuesta de Online Automotive Ltd
Hi Jay,
Thank you for your fantastic feedback!
We’re really pleased to hear you’ve had consistently excellent service from our team. Your support and kind words mean a lot to us.
We look forward to helping you again in the future.
Regards
Online Automotive
Customer First
Ordered a pair of shocks, one arrived. The other was sent but packaged differently. I was asked for photographs & waited a week for confirmation that I had a pair. Seemed that sorting out your supply problem was more important than getting my car back on the road.
13 de mayo de 2026
Respuesta de Online Automotive Ltd
We’re sorry to hear about your experience and understand how frustrating this must have been, especially with your vehicle off the road.
In situations like this, we do request photographs to confirm what has been received so we can accurately resolve any discrepancies with supply and ensure the correct parts are provided. We appreciate this can cause delays, and we apologise for the inconvenience caused while this was being checked.
Thank you for your feedback.
Regards
Online Automotive
Recommend. Very helpful guys.
System part identifier worked perfectly. Very helpful staff on phone querry to check on all the gaskets and fittings needed were included was handled quickly and effeciently. Payment by credit/debit card was complicated by needing parts delivered to garage not my registered card address which involved setting up a Bank Transfer payment. Again staff very heplful re info and confirming test payment, which went smoothly. Delivery fine.
29 de abril de 2026
Respuesta de Online Automotive Ltd
Good afternoon, J Phillips
Thank you for your detailed feedback. We’re glad to hear the part identifier worked well and that our team was able to quickly help confirm the gaskets and fittings needed for your order.
We also appreciate your patience with the payment process and are pleased our staff could support you through the bank transfer setup and confirmation. It’s great to know delivery went smoothly as well.
Thanks again for your comments — we look forward to helping you again in the future.
Best regards
Online Automotive
I checked the website for an exhaust
I checked the website for an exhaust, added my registration number and the exhaust i viewed was a match for my vehicle. I placed the order and paid. I then received an email informing me that the exhaust was not a match for my vehicle. I could have my money back or send another £22 plus to have an exhaust that would fit.
8 de mayo de 2026
Respuesta de Online Automotive Ltd
Good Afternoon Carl
Thank you for your feedback, and we’re sorry for the confusion regarding the exhaust compatibility.
We understand how frustrating it is to place an order based on vehicle registration checks and then be advised afterwards that the part is not a match. This is not the experience we aim to provide, and we appreciate you highlighting it.
Our team will be happy to review this further if you can share your reference number, and in the meantime we appreciate your patience while the refund or alternative option is being arranged.
Best regards,
Online Automotive
A really good website and much cheaper than competitors
Website was really easy to use and it was at least £60 cheaper on this website than anywhere else we looked for the part I needed for my car. I decided not to pay for tracking for post and it was no issue, the item arrived 2 days later and the longest time I waited was for the mechanic to be free to put it on the car. Will definitely use this again when I need something.
5 de mayo de 2026
Respuesta de Online Automotive Ltd
Good afternoon Christine
Thank you so much for your review! We're really pleased to hear you found our website easy to use and that we could save you money on the part you needed. It’s great to know your order arrived quickly even without tracked postage, and we hope the repair went smoothly once your mechanic was available.
We truly appreciate your support and look forward to helping you again whenever you need parts in the future!
Best Regards,
Online automotive.
Fast delivery and part was great
1 de mayo de 2026
Respuesta de Online Automotive Ltd
Good afternoon John,
Thank you for your review! We’re delighted to hear your part arrived quickly and that you were happy with the quality. We really appreciate your support and look forward to serving you again in the future
Best regards,
Online automotive
Great overall experience very helpful…
Great overall experience very helpful on phone found my part and searched for best price for me part ordered and recieved within 2 day would recommend 100%
1 de mayo de 2026
Respuesta de Online Automotive Ltd
Good afternoon Carol,
Thank you for the fantastic feedback! We’re so pleased to hear you had a great experience with our team and that we could help you find the right part at the best possible price. It’s great to know your order arrived quickly too.
We really appreciate your recommendation and look forward to helping you again in the future!
Best regards,
Online automotive.
The part I have ordered
The part I have ordered, came very quickly, well packed and good quality
28 de abril de 2026
Respuesta de Online Automotive Ltd
Thank you for your review ,
Great to hear your part arrived quickly, well packed, and with the quality you expected. Thanks for choosing us!
Kind regards,
Online Automotive
This company is top notch communication…
This company is top notch communication excellent delivery always on time products are extremely good value for money. Will definitely be recommending and returning in the future. Exemplary service
8 de mayo de 2026
Respuesta de Online Automotive Ltd
Thank you for your review Chris,
We’re glad to hear you were happy with the communication, delivery, and value of our products. We appreciate your recommendation and look forward to helping again in future.
Kind regards,
Online Automotive
Respuesta de Online Automotive Ltd
Thank you for your review, Gerry.
We’re delighted to hear you were happy with our service and fast delivery. Your feedback is greatly appreciated, and we’re pleased we could provide you with a positive experience.
Kind regards,
Online Automotive
Fast delivery and affordable parts.
27 de abril de 2026
Respuesta de Online Automotive Ltd
Thank you for your review Ian,
We’re glad to hear you were happy with the delivery and pricing of the parts. We appreciate you taking the time to leave your feedback.
Kind regards,
Online Automotive
Great price excellent service
7 de mayo de 2026
Respuesta de Online Automotive Ltd
Thank you for your review Mrs Hill,
We’re pleased to hear you were happy with the price and service you received. Thank you for taking the time to share your feedback.
Kind regards,
Online Automotive
Fantastic service
Fantastic service, I even got a phone call to make sure and check that I had ordered the right part as l was unaware there are various.
Thank you also for the very quick delivery. Perfect!
4 de mayo de 2026
Respuesta de Online Automotive Ltd
Good afternoon Steve,
Thank you for your kind feedback. We’re glad we could help ensure you received the correct part and that your order arrived quickly. We hope to hear from you again in the future.
Best regards,
Online Automotive
The price was good but the speed the…
The price was good but the speed the part turned up spot on just what we need to get cars out fixed thank you guys .
1 de mayo de 2026
Respuesta de Online Automotive Ltd
Good afternoon Nigel,
Thank you for your great feedback. We’re pleased to hear you were happy with both the price and the fast delivery. It’s great to know the part arrived quickly and helped get the car back on the road.
We hope to hear from you again in the future.
Best regards,
Online Automotive
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.