Online Automotive Ltd Opiniones 

6079
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Was looking for exhaust part that was unobtainable anymore (35 year Peugeot 205 1.4), looked at a part these guys had & thought I could adapt it to fit, they couldn't tell me if it would definitely wo... Ver más

Valorada con 5 estrellas sobre 5

Ordered front brakes for my BMW. Delivery was quick and the parts were exactly right. I've got non-standard wheels so the fitment wasn't obvious, but the support team sorted the order out for me befor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was in such a mess trying to find the correct part for my Skoda Kodiaq. Having been quoted a large amount by the main dealer, i found these via google. Once I submitted my order they confirmed my re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really happy with the service from Online Automotive. Ordered some parts through their website and everything was really straightforward. Customer service was great and really helpful when I nee... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de repuestos para automóviles
  2. Mayorista de accesorios para automóviles
  3. Mercado de repuestos de automóvil
  4. Tienda de accesorios para automóviles
  5. Tienda de silenciadores

Escrito por la empresa

Massive Range Of Car Exhausts, Full Exhaust Systems, Catalytic Converters, Rear & Central Silencers, Brakes, Car Parts All At Discounted Prices! Looking for top-quality automotive parts with reliable service? At Online Automotive, we make it simple to find and order the exact components you need, ensuring a seamless experience from start to finish. Whether you're searching for replacement parts, or essential maintenance items, we offer a vast selection at competitive prices. Customer satisfaction is at the heart of everything we do. With a user-friendly website, secure transactions, and swift delivery, we strive to provide a hassle-free shopping experience. Our expert customer service team is always on hand to assist with inquiries, making sure you find the right part for your vehicle. We understand how important it is to receive the correct part quickly, which is why we prioritize fast and efficient dispatch. Many of our customers appreciate our reliable delivery service, ensuring they get back on the road without unnecessary delays. Trust is essential when shopping for car parts online, and we’re proud of our positive reviews on Trustpilot. Your feedback helps us continue providing excellent service. If you've had a great experience with Online Automotive, we’d love for you to share it on our Trustpilot page. Thank you for choosing us—your trusted online automotive partner!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(6079)

605 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, I even got a phone call to make sure and check that I had ordered the right part as l was unaware there are various.
Thank you also for the very quick delivery. Perfect!

4 de mayo de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good afternoon Steve,
Thank you for your kind feedback. We’re glad we could help ensure you received the correct part and that your order arrived quickly. We hope to hear from you again in the future.

Best regards,
Online Automotive

Valorada con 5 estrellas sobre 5

The price was good but the speed the…

The price was good but the speed the part turned up spot on just what we need to get cars out fixed thank you guys .

1 de mayo de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good afternoon Nigel,
Thank you for your great feedback. We’re pleased to hear you were happy with both the price and the fast delivery. It’s great to know the part arrived quickly and helped get the car back on the road.

We hope to hear from you again in the future.

Best regards,
Online Automotive

Valorada con 5 estrellas sobre 5

Amazing service will use again very…

Amazing service will use again very quick to reply if u need help

6 de mayo de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good afternoon Lee,
Thank you for your kind feedback. We’re delighted to hear you were happy with our service and quick response times. We hope to hear from you again in the future.

Best regards,
Online Automotive

Valorada con 5 estrellas sobre 5

Great service.

Having already been sent the incorrect caliper from one supplier I looked at Online Automotive and found the components I was looking for and placed an order. I received an email from Tom stating there were two options available single & twin port, single was what I needed and they were duly despatched and arrived quickly. Great service otherwise I may have received the wrong ones again. I have used them before and will do so again should the need arise.

30 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good afternoon Keith,
Thank you for your great feedback and recommendation. We’re really pleased you were happy with our service and appreciate your support.

Best regards,
Online Automotive

Valorada con 5 estrellas sobre 5

Fab service

Fab service - highly recommended!

6 de mayo de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good afternoon Jagjit
Thank you for your great feedback and recommendation. We’re really pleased you were happy with our service and appreciate your support.
Best regards,
Online Automotive

Valorada con 5 estrellas sobre 5

Quaility exhaust for my 30 year old Suzuki …

Quaility exhaust for my 30 year old Suzuki. Easy to order and arrived in 2 days. Customer service was excellent as I was emailed straight after I had placed my order, asking if I needed a fitting kit for the exhaust. I had not thought about replacing the hanging brackets, new O ring or exhaust paste so It was a great reminder. I did order a kit and it also came in 2 days too. I am very pleased with the service I recieved. Thank you.

16 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Afternoon,
Thank you for your great feedback. We’re pleased to hear you’re happy with the exhaust and the fast delivery. It’s also great to know our team could help highlight the fitting kit so you had everything you needed for the job.

We really appreciate your support and hope to hear from you again in the future.

Best regards,
Online Automotive

Valorada con 5 estrellas sobre 5

Joe helped me with the additional…

Joe helped me with the additional fitting elements for mid and rear exhausts. The availability and prices seemed significantly better than the competition. The parts arrived at my local garage the following day.

27 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good afternoon Guy,
Thank you for your feedback. We’re pleased Joe was able to help you with the additional fitting components. It’s great to hear the parts arrived quickly at your local garage.

We really appreciate your support and hope to hear from you again in the future.

Best regards,
Online Automotive

Valorada con 5 estrellas sobre 5

The order arrived quickly

The order arrived quickly, well packaged, and at a fair price. I will definitely order from them again.

29 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good morning Kaitlin,
Thank you for your wonderful feedback! We're delighted to hear that your order arrived quickly, was well packaged, and offered great value. We truly appreciate your support and look forward to welcoming you back again in the future.
Best Regards
Online Automotive

Valorada con 5 estrellas sobre 5

Delivered the day after ordering

Delivered the day after ordering. Quality parts.

30 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning Gillian
Thank you for your feedback! We're pleased to hear your order was delivered quickly and that you’re happy with the quality of the parts. We appreciate your support and hope to see you again soon.
Best Regards
Online Automotive

Valorada con 5 estrellas sobre 5

Product was excellent and quick…

Product was excellent and quick delivery.

6 de mayo de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning Darren
Thank you for your feedback!  We're delighted to hear you were pleased with the product and the quick delivery. We appreciate your support and hope to have you in the future
Best Regards,
Online Automotive

Valorada con 4 estrellas sobre 5

Took a bit long for delivery but other…

Took a bit long for delivery but other than that great

10 de marzo de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning Nicky
Thank you for your feedback! We appreciate your patience with the delivery and are pleased to hear you were happy with everything else. We hope to welcome you back again soon.

Best Regards,
Online Automotive

Valorada con 3 estrellas sobre 5

Ok if you don’t need the parts quickly.

The parts supplied were ok and correct, the packaging wasn’t great although robust, the items inside were just loose and banging together so were slightly damaged upon delivery. As it didn’t affect what it was ( exhaust) I used it anyway.
My biggest irritation was that when I initially ordered it I was explicit in asking that the parts were immediately available and would be promptly sent.
I was assured it would. It wasn’t.
I ordered on Monday morning, it should have arrived by Wednesday at the latest as it was on a 24 hour delivery.
It didn’t arrive on Wednesday so I called to ask where it was. It was only then it appeared to be sent.
It eventually turned up ( damaged) on the following Monday afternoon. 7 days!!!
I am not really impressed and although I eventually did receive the goods and at a fair price the hassle of getting them was not worth the saving.
The call centre did ok in helping although didn’t answer the phone after 4pm. Again more frustration.
I cannot just point the finger at this company as Royal Mail 24hr delivery was also partly responsible.
Not a great experience to be honest and not one I would rush to repeat.

20 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning Nik
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that the correct parts were supplied and that our team were able to assist, however we’re very sorry to learn about the delays, packaging issues, and overall frustration caused with your order.

We understand how disappointing it must have been, especially after you had confirmed availability and expected delivery times before placing the order. This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused. We also appreciate your comments regarding the packaging, as items should arrive in the best possible condition regardless of whether the damage affects usability.

Your feedback has been noted and will be shared with both our dispatch team and courier partners to help improve our service moving forward.

Best Regards,
Online Automotive

Valorada con 5 estrellas sobre 5

Very impressive

Very impressive . Ordered my spare parts and received them the next day

21 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning Simbarashe
Thank you for your fantastic review! We're delighted to hear you were impressed with the service and that your spare parts arrived the very next day. We appreciate your support and look forward to your next order.

Best Regards,
Online Automotive

Valorada con 5 estrellas sobre 5

Good parts at great prices

Good parts at great prices, good communication and fast delivery, part fitted my van lovely would definitely use again or recommend.

23 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning James
Thank you for your great feedback! We're pleased to hear you're happy with the parts, pricing, communication, and fast delivery. We look forward to your next order.
Best Regards
Online Automotive

Valorada con 1 estrellas sobre 5

No follow up email after purchase

No follow up email after purchase. Left in the dark re delivery, tracking etc. Poor customer service overall. What does it take to send an email ??

27 de abril de 2026
Opinión espontánea
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning William
Thank you for your feedback. We’re very sorry to hear about the lack of communication regarding your order and the frustration this caused.

You’re absolutely right that clear order updates and tracking information should be provided as standard, and we understand how disappointing it is not to have received these. This is not the level of service we aim to provide, and we will be reviewing what happened to ensure it is addressed.

We appreciate you bringing this to our attention.

Best Regards,
Online Automotive

Valorada con 5 estrellas sobre 5

Great company I ordered a part and…

Great company I ordered a part and didn’t need it so I returned it no problem and refund was sent

5*

28 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning Louie
Thank you for your eview! We're pleased to hear the return process was smooth and that your refund was handled without issue. We appreciate your support and hope to hear from you again in the future.

Best Regards,
Online Automotive

Valorada con 5 estrellas sobre 5

All parts fit perfectly

All parts fit perfectly. Fast delivered

22 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning Krystian
Thank you for your feedback! We're glad to hear all the parts fitted perfectly and that delivery was fast. We appreciate your support and hope to hear from you in the future.
Best Regards
Online Automotive

Valorada con 5 estrellas sobre 5

As described and quick delivery

As described and quick delivery

13 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning Steven
Thank you for your feedback! We're pleased to hear the item was as described and delivered quickly. We appreciate your support and hope to hear from you in the future

Best Regards,
Online Automotive

Valorada con 5 estrellas sobre 5

Fast delivery items were spot on

Fast delivery items were spot on

3 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Morning John
Thank you for your feedback! We're glad to hear your order arrived quickly and that the items were spot on. We appreciate your support and look forward to your next order.

Best Regards,
Online Automotive

Valorada con 5 estrellas sobre 5

Part arrived very quickly and well…

Part arrived very quickly and well packaged.

7 de abril de 2026
Logotipo de Online Automotive Ltd

Respuesta de Online Automotive Ltd

Good Afternoon Cheryl
Thank you for your feedback! We're pleased to hear your part arrived quickly and was well packaged. We appreciate your support and look forward to your next order.

Best Regards,
Online Automotive

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