Ordered yesterday afternoon and my order of x9 wax burners arrived around an hour ago. Can't quite believe how quick this was. I paid std postage so didn't expect to get my order for at least 3 days i... Ver más
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Consulta las opiniones de los clientes
Excellent customer service! In quite a large order, a single item (costing one pound) had been confused with a similar item and the wrong one sent. My email enquiry was dealt with very promptly and co... Ver más
I ordered on the 2nd October 22, waited for deliver as the dispatch stated it was on route. Got emails saying it was delayed. Ordered from elsewhere as needed the cleaning products to clean house befo... Ver más
I ordered some goods way back in September. On Friday 7th October I was informed that my parcel, which has incorrect items in it, would be delivered on Saturday 8th October. I left a safe place incase... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de "todo por un dólar"
- Tienda de conveniencia
- Supermercado de descuentos
- Servicio de entrega de comestibles
- Tienda de alimentos
- Tienda de grandes almacenes
Escrito por la empresa
Established in 2014 as a compliment to a well-known family wholesaler supplying toiletries and cleaning products, Online Pound Store quickly grew into it’s own entity with an ever-expanding range covering all seasons, occasions and needs. Based in the Manchester area, Online Pound Store thrives to make it easier and cheaper to get all of your household essentials to your front door. Forming close partnerships and networks with big names such as Airpure, Fabulosa, Ashleigh & Burwood and Henkel, has allowed to Online Pound Store to keep prices affordable. With over 4000 branded products, tracked and delivered direct to your front door. The Site That Saves You Money!
Información de contacto
4,0
Muy bueno
982 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 57% de las opiniones negativas
Suele responder en menos de 48 horas
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1st class service
From ordering to delivery everthing was perfect fantastic value
Would order again
Thank you to your team.
8 de abril de 2024
Opinión espontánea
AVOID.......
AVOID........ POOR CUSTOMER SERVICE.
Order arrived damaged, not couriers fault.
After messaging several times, they need photos before they can help.
Didn't think of taking photos before putting things in the bin.
If they can't believe their customers, they won't be getting my custom again.
First and last order.
4 de abril de 2024
Opinión espontánea
Respuesta de Online Pound Store
Hi,
We do apologise for the inconvenience that was caused with your order.
Unfortunately, as per our Return & Refunds guidelines, photographic evidence is required in order to fulfil any requests regarding damaged items.
Once again, we do apologise for the inconvenience caused and we thank you for your feedback.
If you do have any further questions or inquiries, please do not hesitate to contact us at info@onlinepoundstore.co.uk.
Kind Regards
OPS Team
Exceptional service
First order with this Seller. Absolutely delighted with whole process. Great items, well packed. Delivered well. Great value. Excellent communication right fro time of order to delivery at door.
25 de marzo de 2024
Delivery instructions not followed
Although I gave instructions for item to be left in porch, it was left outside where I literally caught someone trying to steal it. I did notice you had printed in very large text all done the side of the box 'please leave inside the porch' - this was completely ignored by the delivery person. Won't be shopping online from here again.
23 de febrero de 2024
Respuesta de Online Pound Store
Hi,
We are terribly sorry to hear that this has happened.
This information has been passed along to your local delivery team.
I can also see that a customer service team member has now emailed you in regard to this.
Kind Regards
OPS Team
My items were shipped super fast but…
My items were shipped super fast but unfortunately my plate that I ordered came chipped. It was super cheap so I’ve just decided to just leave but it’s a shame it’s chipped as I can’t really give it as a gift now😩.
28 de febrero de 2024
Opinión espontánea
Respuesta de Online Pound Store
Hi,
I can see that a customer service team member has now emailed you in regard to this.
Kind Regards
OPS Team
5* service
5* service. Order delivered within days, will definitely be ordering again and would recommend to others
21 de febrero de 2024
Opinión espontánea
Fast delivery,great price
Fast delivery,great price, packaged well 5* will order again
25 de enero de 2024
Great price and fast delivery… perfect…
25 de enero de 2024
Very good ❤❤❤❤⭐⭐⭐⭐🌟⭐⭐⭐⭐
25 de enero de 2024
Good experience
25 de enero de 2024
Excellent.
25 de enero de 2024
Because the product met my…
Because the product met my expectations. It is very difficult to buy this specific brand and smell of disinfectant at supermarkets.
2 de enero de 2024
Excellent
Excellent on line service and I wide range of products at a excellent price also excellent service thank you
2 de enero de 2024
Good enough to rely on
I was initially sceptical but decided to give it an go after doing a bit of research about them. The Items were as described and arrived early. I definitely recommend the online pound store
2 de enero de 2024
great as usual
24 de noviembre de 2023
Items were well packed and the post was…
Items were well packed and the post was fast
24 de noviembre de 2023
Exceeded my expectations
Exceeded my expectations.
Quick processing & quick delivery & best of all... everything was as promised.
Definitely would order again.
Recommended.
24 de noviembre de 2023
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