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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

After a delay in receiving Hope brake pads, (with no communication about the delay), I was sent one pack, which included the spring and retainer, and another pack with just the pads. I emailed them... Ver más

Valorada con 5 estrellas sobre 5

Brought my bike into the shop in a panic as was having issues with the gears and with a 100 mile sportive tomorrow the timing couldn’t be worse! John B & Jack were professional, friendly and extreme... Ver más

Valorada con 5 estrellas sobre 5

I was recommended OnYerBike by a friend at work as I was in the market for an E-MTB but had no idea what I was looking for. Ollie from OnYerBike was super knowledgable and helpful and were... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

On Yer Bike! Lancashires local bike shop. With over 30 years experience, On Yer Bike is a privately owned family run business. With shops in Burnley, Blackburn and Lancaster. We have one of the biggest e-bike showrooms in the area. Fully stocked workshops in each store ready to take on any repair. With lots of clothing accessories and parts to choose from to help what ever riding you are doing. We also organise local rides to make it easier for customers to get out and explor the local trails at a casual pace.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(73)

45 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing store

Amazing store, really helpful staff. Purchased many bikes from these guys and I always walk away happy. 10/10 reccomend!

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and expert advice

I was really impressed with OnYerBike Cycles. The team were friendly, honest, knowledgeable, and genuinely invested in helping me find the right bike. I’d highly recommend this fantastic local business!

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just bought my bike from their website

Just bought my bike from their website. I rang the guys up before hand to go over a few bits and they were super knowledgeable and helpful. The bike was delivered next day, packaging well with no issues. 100% would recommend!

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service! ✅

Really happy with the service I received after going in to the shop and being advised on a new custom build bike recently. Knowledge is second to none and the lads have really gone out of their way to build me my dream bike!

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely Fantastic

I have bought two bikes from On Yer Bike within the last year, and on both occasions I have received excellent service. All staff members that I've dealt with have gone out of their way to ensure everything was just right for me. I have also recently been for a service and to have a few upgrades and again it was all very straight forward. Will absolutely be returning and recommending! Thank you

12 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid if you can, terrible customer service.

Placed an order for a stash tool as a birthday gift which said it was in-stock and available for dispatch the following day. Received no dispatch update by the end of the week, giving the benefit of the doubt of being busy, sent an email and no response. Checked the website and saw the item was out of stock. Checked a few days later and saw it was back in stock, sent another email with no response. Called the store and was told they couldn't help me. After a 3rd email I got a short response saying the item was missing and they would give a refund. I responded immediately to say they are showing in stock so please just ship the goods, yet again no response. Yet again sent more emails, after the 3rd got a response saying the item was missing and they are unable to obtain them anymore so a refund should have been done. Meanwhile the item is still listed as in stock and available for dispatch on the website!

5 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong item recieved, store not helpful

Ordered a cycling coat from their online store, i recieved a different model to the one i ordered. After going back and forth over email i was told a replacement had been sent out, which it hadn't. I was then told to pay to return the coat i had recieved, i didn't want to pay for delivery however as it was not my mistake. When i suggested they could arrange a pre-paid label or similar they stopped replying to my emails. So i now have the wrong item with no communication from the shop to send me the correct one, needless to say i will not be ordering from OnYerBike again.

7 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Really poor service

Ordered a tubless valve on 27th Dec. Said it would be despatched in 5th January. I queried on the 10th, emailed but no reply so phoned. Was told it would be delivered in a day or so. It didn’t arrive. I sourced the valve elsewhere and emailed to cancel the order. Received no reply. Then got an email at the start of Feb saying it had been dispatched. I emailed again to remind them I had cancelled the order. Still no reply.!

4 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5/5 amazing

5/5 - Outstanding Service
and Lightning-Fast Delivery from On Yer Bike!
I'm genuinely thrilled with my experience ordering from On Yer Bike. The delivery was incredibly fast — much quicker than I expected - and the whole process was smooth, professional, and completely hassle-free. It's rare these days to find a company that communicates well and actually follows through, but On Yer Bike absolutely did.
My experience stood in huge contrast to a recent order 1 placed with Bike Inn, where things simply didn't work out and the delivery never came through as expected.
After that frustration, the reliability and efficiency of On Yer Bike felt like a breath of fresh air.
If you want a company that delivers quickly, treats customers properly, and does exactly what it promises, On Yer Bike is the way to go. Highly recommended!

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

On yer bike

Been quite a lot recently, staff are always helpful and a great range of bikes are in stock, having a coffee machine is such a good idea especially when it’s cheaper than Costa!

6 de diciembre de 2025
Opinión espontánea

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